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About

The world’s most dependable archiving software for records compliance and risk management for public entities. CivicPlus Social Media Archiving connects directly to your social networks to capture and preserve all the content your organization posts and engages with, in-context and in near-real-time. And it all lives in one easy-to-use, secure archive, so you can easily manage your online communications and help your organization stay compliant with public records laws, regulations, and recordkeeping initiatives. Social media archiving software ensures your organization’s communications are saved so you can easily respond to records requests, and remain compliant with public records laws. Capture and preserve all content you post and engage with, including deleted, edited, and hidden posts and comments. Replay records in their original context and ensure their authenticity with digital signatures and more.

About

Neumo is a cloud-based government software platform that helps state and local agencies modernize public services, automate operations, improve compliance, and streamline citizen interactions across revenue management, justice systems, DMV operations, payments, and public administration. The platform provides integrated digital government solutions that support tax and licensing compliance, court and probation management, online payments, land and vital records, DMV kiosks, reporting, digital forms, ID verification, and workflow automation. Trusted by thousands of government agencies across North America, Neumo enables governments to improve operational efficiency, reduce manual processes, increase revenue collection, and deliver faster, more accessible public services through secure cloud technology and self-service digital experiences.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Government, Law Enforcement, School Districts, Healthcare, and Financial Organizations that need a social media archiving solution

Audience

State governments, county agencies, municipal governments, courts, DMV departments, public administration offices, tax and licensing agencies, justice systems, and public sector organizations seeking cloud-based government automation, compliance management, digital transformation, and citizen service modernization solutions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CivicPlus
Founded: 2001
United States
www.civicplus.com/social-media-archiving/

Company Information

Neumo
Founded: 2025
United States
neumo.com

Alternatives

Alternatives

ClearForms

ClearForms

ClearGov
Pagefreezer

Pagefreezer

Pagefreezer Software
FOIAXpress

FOIAXpress

OPEXUS
KEN Web Archiving

KEN Web Archiving

Aleph Archives

Categories

Categories

Government Features

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Archiving Features

Access Control
Data Deduplication
Document Management
eDiscovery
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Government Features

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Forms Automation Features

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Integrations

Facebook
LinkedIn
X (Twitter)
Asana
Basecamp
Desktop.com
Evernote
Freshdesk
Instagram
PayPal
Pinterest
Pipedrive
QuickBooks Online
Recurly
Salesforce
SendGrid
Stripe
SugarSync
Vimeo
Zendesk Sell

Integrations

Facebook
LinkedIn
X (Twitter)
Asana
Basecamp
Desktop.com
Evernote
Freshdesk
Instagram
PayPal
Pinterest
Pipedrive
QuickBooks Online
Recurly
Salesforce
SendGrid
Stripe
SugarSync
Vimeo
Zendesk Sell
Claim CivicPlus Social Media Archiving and update features and information
Claim CivicPlus Social Media Archiving and update features and information
Claim Neumo and update features and information
Claim Neumo and update features and information