Citrix Endpoint ManagementCloud Software Group
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GenticFlowGenticFlow Ltd.
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Related Products
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About
Let employees work how, when, and where they want with the power to manage all apps, devices, and platforms in one central location. Bring all applications and endpoints together in a single, unified view to deliver the digital workspace your users need to be productive. Protect every endpoint with a unified endpoint management solution. Manage all terminals from the same console. Equip all endpoints with a secure digital workspace. Simplify application and device management with a comprehensive, unified endpoint management solution. It provides device and application management for most devices and platforms and integrates seamlessly with the Citrix product portfolio.
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About
GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Businesses of all sizes looking for an endpoint security solution
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Audience
Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$4 per user per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCloud Software Group
Founded: 2022
United States
www.citrix.com
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Company InformationGenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Mobile Device Management (MDM) Features
Automatic Device Recognition
Supported
Data Management
Supported
Deployment Management
Supported
Inventory Management
Supported
Maintenance Utilities
Supported
Procurement Management
Not Supported
Remote Update / Installation
Supported
Software Management
Supported
Synchronization Management
Supported
Wireless Network Support
Supported
Mobility Features
App Management
Supported
Barcode Scanning
Supported
Compliance Management
Supported
Content Management
Supported
Data Collection
Supported
Data Management
Supported
File Management
Supported
Forms Automation
Supported
Mobile Messaging
Supported
Remote Access
Supported
Remote Systems Monitoring
Supported
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Integrations
AdminStudio
Supported
Autotask PSA
Not Supported
Bigtincan
Supported
Bitdefender GravityZone
Not Supported
CitraTest APM
Supported
Freshservice
Not Supported
Google Workspace
Not Supported
HaloPSA
Not Supported
Jira Service Management
Not Supported
Keyzone
Supported
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Integrations
AdminStudio
Not Supported
Autotask PSA
Supported
Bigtincan
Not Supported
Bitdefender GravityZone
Supported
CitraTest APM
Not Supported
Freshservice
Supported
Google Workspace
Supported
HaloPSA
Supported
Jira Service Management
Supported
Keyzone
Not Supported
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