Citrix Analytics

Citrix Analytics

Cloud Software Group
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About

To guard sensitive data, you need to keep assets and employees secure in real time. Citrix Analytics for Security gives you proactive security protection without complicating your employee experience. Secure your employees, IT environment, and content with analytics intelligence. Pinpoint threats to your data with proactive visibility across your organization. Citrix named a Leader in the IDC MarketScape for virtual client computing. Quantify user experience and uncover the health of your environment. Give employees a high-quality virtual experience on any device. Redefine employee experience with an intelligent workspace platform. Our Customer Success Services (CSS) Select program, included with your subscription, combines always-on support, expert guidance, flexible training, and proactive monitoring. We have one goal in mind: your success.

About

ipSCAPE creates innovative cloud-based customer experience technology that is feature-rich, scalable and offers powerful integration capabilities. The ipSCAPE user interface is clean, modern and intuitive. You can easily build out campaigns and access live reports to monitor your customer service and sales teams. Designed and developed in Australia, ipSCAPE powers the multi-channel communications of leading business, enterprise and government organisations. All the channels are native to the ipSCAPE application so you don’t have to worry about complex integrations or expensive add-ons. ipSCAPE offers a variety of communication channels, calls, emails, web chat and SMS that will allow you to cater to your customer’s communication preferences, and create great customer interactions. Sophisticated dialler and lead management tools to optimise the performance of your contact centre and convert more sales.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a Network Monitoring platform

Audience

Companies and businesses in need of a solution to improve customer experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cloud Software Group
Founded: 2022
United States
www.citrix.com/products/citrix-analytics-security/

Company Information

IpSCAPE
Founded: 2005
Australia
www.ipscape.com.au

Alternatives

Alternatives

MaintScape

MaintScape

GrandRavine Software
Site24x7

Site24x7

ManageEngine
KeySCAPE

KeySCAPE

Transoft Solutions
ObserveIT

ObserveIT

Proofpoint

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

Agolix by Assessment Generator
Azure Marketplace
BMC AMI Ops
Bold BI
Codero
DNSSense
DictaFlow
Google Cloud VMware Engine
Login VSI
OfficeRecovery
PowerTerm Pro
Qualys WAS
Snyk
SpeechWrite
Spoom
Turbo
VIOLIN Maestro OS
Wildix
eG Enterprise
iBwave

Integrations

Agolix by Assessment Generator
Azure Marketplace
BMC AMI Ops
Bold BI
Codero
DNSSense
DictaFlow
Google Cloud VMware Engine
Login VSI
OfficeRecovery
PowerTerm Pro
Qualys WAS
Snyk
SpeechWrite
Spoom
Turbo
VIOLIN Maestro OS
Wildix
eG Enterprise
iBwave
Claim Citrix Analytics and update features and information
Claim Citrix Analytics and update features and information
Claim IpSCAPE and update features and information
Claim IpSCAPE and update features and information