Citrix AnalyticsCloud Software Group
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Related Products
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About
To guard sensitive data, you need to keep assets and employees secure in real time. Citrix Analytics for Security gives you proactive security protection without complicating your employee experience. Secure your employees, IT environment, and content with analytics intelligence. Pinpoint threats to your data with proactive visibility across your organization. Citrix named a Leader in the IDC MarketScape for virtual client computing. Quantify user experience and uncover the health of your environment. Give employees a high-quality virtual experience on any device. Redefine employee experience with an intelligent workspace platform. Our Customer Success Services (CSS) Select program, included with your subscription, combines always-on support, expert guidance, flexible training, and proactive monitoring. We have one goal in mind: your success.
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About
ipSCAPE creates innovative cloud-based customer experience technology that is feature-rich, scalable and offers powerful integration capabilities. The ipSCAPE user interface is clean, modern and intuitive. You can easily build out campaigns and access live reports to monitor your customer service and sales teams. Designed and developed in Australia, ipSCAPE powers the multi-channel communications of leading business, enterprise and government organisations. All the channels are native to the ipSCAPE application so you don’t have to worry about complex integrations or expensive add-ons. ipSCAPE offers a variety of communication channels, calls, emails, web chat and SMS that will allow you to cater to your customer’s communication preferences, and create great customer interactions. Sophisticated dialler and lead management tools to optimise the performance of your contact centre and convert more sales.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a Network Monitoring platform
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Audience
Companies and businesses in need of a solution to improve customer experiences
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$3 per user per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCloud Software Group
Founded: 2022
United States
www.citrix.com/products/citrix-analytics-security/
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Company InformationIpSCAPE
Founded: 2005
Australia
www.ipscape.com.au
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
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Integrations
Agolix by Assessment Generator
Azure Marketplace
BMC AMI Ops
Bold BI
Codero
DNSSense
DictaFlow
Google Cloud VMware Engine
Login VSI
OfficeRecovery
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Integrations
Agolix by Assessment Generator
Azure Marketplace
BMC AMI Ops
Bold BI
Codero
DNSSense
DictaFlow
Google Cloud VMware Engine
Login VSI
OfficeRecovery
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