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About

CitizenMe is a global community of ‘Digital Citizens’ who use the CitizenMe app to gather data, surface data-insights about themselves, and to receive hyper-personalised products and services. Citizens happily share their data, on their terms, with the brands they love and with the causes they care about. For businesses this means always-on human data relationships. Hold anonymised, deep-data, conversations with thousands of real consumers in real-time. Provide intimate personalisation that delights customers (rather than creeping them out!), leading to personal empowerment, accelerated business growth, and a positive social impact for your brand. Know with live, in-the-moment surveys. Real humans with verified multi-variate data (we don’t do quick and dirty!), and stunning data visualisations, image galleries and interactive charts. Payment is pay-as-you-go and we’ve now simplified the pricing for you too.

About

Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone looking for an App to share their data, on their terms, and with the brands they love

Audience

Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CitizenMe
Founded: 2014
Germany
www.citizenme.com/business-page/

Company Information

Clientpulse
United States
clientpulse.ai/

Alternatives

MyCity App

MyCity App

Tyler Technologies

Alternatives

City2Gether

City2Gether

SoyHuCe

Categories

User Research Supported

Categories

User Research Supported

Integrations

App Store Not Supported
Freshdesk Not Supported
Google Play Not Supported
Google Sheets Not Supported
Intercom Not Supported
Microsoft Excel Not Supported
Trustpilot Not Supported
Typeform Not Supported
Zendesk Not Supported

Integrations

App Store Supported
Freshdesk Supported
Google Play Supported
Google Sheets Supported
Intercom Supported
Microsoft Excel Supported
Trustpilot Supported
Typeform Supported
Zendesk Supported
Claim CitizenMe and update features and information
Claim CitizenMe and update features and information
Claim Clientpulse and update features and information
Claim Clientpulse and update features and information