CitNow vs. GoTo Meeting Comparison


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About Personalized digital communication is vital for bridging the online to offline customer experience and we provide just that. With something for every stage of your customer’s journey, our app-based platform provides a secure, brand-compliant solution - so you can start building trust, transparency and long-lasting relationships. Personalized video allows automotive retailers to meet the challenge of bridging the gap between online and offline communications, and helps build lasting emotional connections. Customers today live, research and purchase online. Personalized automotive video and smart imaging provide a tailored buying experience while building a one-to-one relationship with the retailer. The retailer comes to you with a personalized video of your vehicle of choice, whether you’re buying or maintaining it.	About GoTo Meeting provides a fast, easy and reliable online meeting solution designed to power workforce productivity. Build better relationships and drive business outcomes by meeting face to face, sharing presentations and chatting with colleagues all with the click of a button. Leveraged by many of the largest companies around the world, GoTo Meeting is trusted by millions of people everyday for professional real-time virtual communication and collaboration. Meet confidently with crystal clear audio and video over a simple and intuitive interface. GoTo Meeting Smart Assistant takes productivity to the next level with time saving features like meeting transcripts. GoTo Meeting mobile apps give you the power to meet seamlessly no matter where you are in the world.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies looking for a Personalized Digital Communication solution	Audience Companies of all sizes that want web conferencing and meetings online
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $12.00/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.6 / 5 design 4.6 / 5 support 4.6 / 5 Read all reviews
	Pros & Cons from Real Users Pros Joining organized meetings is a simple and accessible process, the screen sharing feature is very intuitive, as it allows separating the screen from the applications, making it easier to view content, and also the features offered by the host are comparable or even superior to other competing applications on the market, this ease of use not only enhances the user experience, It also fosters more effective collaboration during meetings by allowing participants to share their screen quickly and seamlessly, streamlining communication and ensuring that everyone is on the same page, which is especially valuable in remote work environments where clarity and interaction are essential to the success of any project. GoTo Meeting is the service that I have always been looking for for my company, this platform helps a lot to have a consolidated and very well organized video conference. The first thing I liked about this platform is the way in which I was able to modify the limit number of participants for each video conference, GoTo Meeting allowed me to modify the waiting page and the general design of it for people who are waiting for start the transmission of the videoconference, in addition, it has allowed me to add hosts, collaborators and sponsors to my videoconferences, I was able to modify the permissions for each of the roles and thus assign administrative permissions to the collaborators of my videoconferences. The last positive point to highlight about this platform is the stability in each video conference, I have never presented any type of interruption and the chat system during each video conference works perfectly without delays. I found it very useful to be able to have integrations with this video conferencing platform with any other platform that contains some internal company communication feature. With GoTo Meeting I have been able to start meetings without problems through the Slack platform, this allowed me to unify both platforms so I can keep communication organized within Salck and I can also do things. Video conference within Slack but with the platform and benefits that GoToMeeting gives me. Just as it is useful to be able to integrate with Slack, it is also possible to integrate calendars from different platforms such as those of Google or Office 365, giving me the advantage of being able to schedule meetings and synchronize within the calendars of these last two platforms. I can also share scheduled meetings that others can sync within their own calendars on their own chosen platforms, making it easy to organize work and meetings over video calls without having to email schedules, but instead it will only be enough to notify you in case you do not know. It has been completely safe to use GoToMeeting since it registers the devices that are used frequently and notifying me every time there is an unusual login, making it so that any intruder does not have access to my user account within this platform. This brings many benefits since we use this platform for internal communication within my company and there is sensitive information that is shared within the work environment that should not be exposed to third parties, that is why I use this platform since it provides me with greater security and various types of encryption within the communication. It is possible to take notes within GoToMeeting and then share them within my group that was within the videoconference, thus being able to save the annotations both from this platform and so that other people have the points of view that I have had. Any use can be given within the notes that can be taken within the videoconference, so there is no limitation when wanting to write something down while a videoconference is taking place. This GoTo Meeting is great, high quality, dependable, simple to use, and contains excellent and very handy features including screen and browser sharing. The reliability is excellent, which is a crucial aspect. Large meetings may be held using this more easily than with its rivals, and setting it up is also simpler. Overall I had a marvelous experience with it. This is one of the most user-friendly video conferencing software out there. It is so simple to use, and makes it a great option for people who are not necessarily the most tech savvy. Cons There seems to be an incompatibility in the audio system that proves to be inconsistent which can affect the quality of our productions, the associated costs are higher than the competition, which is the main reason why this system has not become our top choice, we have also noticed that, at times, the zoom option does not work properly, it would be very useful if, instead of simply showing zoom options, the zoom percentage could be specified, which would facilitate its use and improve the user experience. The high consumption of GoTo Meeting is a main negative factor, since this means that very few people can use this application to join our video conferences as viewers, in addition, it also makes it difficult for new users to be interested in starting video conferences within this platform due to the device they are using. Another negative aspect is that within this platform the recordings made of the video conferences are not stored, currently there is an option to record these video conferences, but these recordings are saved on the device used, not in a cloud offered by GoTo Meeting, It would be great to be able to save these recordings in a cloud provided by this platform. It does not have a facility to present the presentations within a videoconference, as other platforms do, it is a bit inconvenient since configuring two screens, one for the host and another for the presentation, tends to be a bit cumbersome. I would like the presentations to be able to be integrated into the videoconferences without obstructing the view of the host person, so it would be much more dynamic and easy to be able to make examples and explain certain things that are included in the slides more easily. This integration could be in conjunction with Microsoft PowerPoint, Prezi, Slide dog or other software for the creation of slides, it should only be possible to remove the background and add positive next to the management without interrupting anything or needing to make transitions at the moment why fiction is going to want to make a deeper explanation. At the moment I have no problems with the price of the plans that GoTo Meeting offers but I have a complaint with the number of participants that are available in each meeting since the maximum has been 300 and other platforms allow more, it would not be bad to have access to a larger capacity of participants within a meeting. Also a good suggestion is to have the ability to add more participants through a micro payment without the need to increase the plan since there are certain tools that are not used, but if they are required to increase the number of people who can enter a video conference. I'm having a problem with video quality as I can't find a place where I can have a default setting for video conferencing resolutions. Sometimes the Videos are very blurry or with pixels that bother the viewer, even if I have a bandwidth, this problem occurs occasionally and I have not found a way to establish a good quality within the video conference. This is very important to me as when I am sharing the information it is necessary that everything on the host side be readable so that the viewers can understand and if they want to make annotations that will be useful for the near future, so if I could have a feature to set video conferences to be shared in a better quality would be fine with me. On my iPad or tablet, GoTo Meeting is not always reliable because both the microphone and the video have given me trouble. When I attempted to use the link directly from my Google Calendar, I also encountered problems with it not functioning. It also has a lack of background blending in meetings. With a large group, GoTo Meeting can have a bit more issues, but they are typically fairly minor.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information CitNOW Founded: 2006 United Kingdom www.citnow.com	Company Information GoTo Founded: 2003 United States www.goto.com/meeting
Alternatives 11Sight	Alternatives CrankWheel
DAS Technology	Communique Conferencing Communique Conferencing, Inc.
appRetail.io appRetail	GoTo Webinar GoTo
TrueConf Online TrueConf	ezTalks
HyperTalk View All	Onstream Meetings Onstream Media View All
Categories Auto Dealer Supported Video Conferencing Supported Web Conferencing Supported	Categories Audio Conferencing Supported Collaboration Supported Meeting Supported Remote Work Supported Screen Recording Supported Screen Sharing Supported Video Conferencing Supported Web Conferencing Supported Whiteboard Supported
Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Show More Features Auto Dealer Features Accounting Not Supported Buy-Here-Pay-Here Not Supported Collections Management Not Supported Contact Database Supported Customer Database Supported Document Management Supported F&I Management Not Supported Financing Management Not Supported Form Printing Not Supported Inventory Management Supported Lease Management Not Supported New Car Dealer Supported New Car Lot Supported Online Inventory Supported Parts Management Not Supported Sales Management Supported Service Department Supported Used Car Lot Supported Website Integration Supported	Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Not Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Not Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Not Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Not Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Show More Features Collaboration Features Brainstorming Not Supported Calendar Management Supported Chat / Messaging Supported Contact Management Not Supported Content Management Not Supported Document Management Not Supported Project Management Supported Real Time Editing Supported Task Management Not Supported Version Control Not Supported Video Conferencing Supported Meeting Features Action Item Tracking Supported Agenda Management Supported Attendee Management Supported Board Meetings Supported Committee Meetings Supported Internal Meetings Supported Invitation Management Supported Legislative Meetings Supported Materials Management Supported Meeting Feedback Not Supported Meeting Preparation Tools Supported Meeting Room Booking Not Supported Minutes Management Supported Post-Meeting Tools Supported Scheduling Supported Travel Management Supported Voting Management Not Supported Remote Work Features Collaboration Supported Credential Management Not Supported Electronic Signature Not Supported Employee Monitoring Not Supported Live Chat Supported Meeting Management Supported Project Management Not Supported Remote Access Supported Remote Support Supported Screen Sharing Supported Softphone Supported Task Management Not Supported Time Zone Tracking Not Supported Video Chat Supported Web Conferencing Supported Screen Sharing Features Annotations / Drawing Tools Not Supported Desktop / Browser Sharing Supported Mobile Screen Sharing Not Supported Presenter Control Management Supported Remote Control Not Supported Screen Capture Not Supported Screen Mirroring Supported Screen Recording Supported
Integrations Allego Not Supported Aritic Mail Not Supported BlueCamroo Not Supported Callnote Not Supported Comm100 Not Supported Edvance360 Not Supported Google Chrome Not Supported OpenVoice Not Supported Portfolio Not Supported ProteusEngage Not Supported Quickwork Not Supported Rise Up Not Supported Salesloft Not Supported Scriby Not Supported Slayte Not Supported Webmecanik Not Supported Zapier Not Supported Zoho Directory Not Supported Zoho One Not Supported Show More Integrations	Integrations Allego Supported Aritic Mail Supported BlueCamroo Supported Callnote Supported Comm100 Supported Edvance360 Supported Google Chrome Supported OpenVoice Supported Portfolio Supported ProteusEngage Supported Quickwork Supported Rise Up Supported Salesloft Supported Scriby Supported Slayte Supported Webmecanik Supported Zapier Supported Zoho Directory Supported Zoho One Supported Show More Integrations View All 135 Integrations
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