CisionOne vs. Reputation.com Comparison


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		Related Products Brandwatch Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. Within its Social Media Management solution, Brandwatch (formerly Falcon.io) offers features including social media listening, engagement, publishing, measurement, influencer marketing and customer data management. With Brandwatch, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles. 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With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,191 Ratings Visit Website AuthorityTech AuthorityTech is the world's first Machine Relations agency, placing brands in the Tier-1 publications that AI engines trust, retrieve, and cite. Traditional PR was built for humans; AuthorityTech is engineered for the machine. Leveraging an unparalleled network of the top media brands in the world, the agency secures premium media coverage structured so ChatGPT, Perplexity, Gemini, and Google AI Overviews can seamlessly understand a brand, map it to its category, and cite it when buyers ask high-intent questions. Coined by founder Jaxon Parrott and led in practice by Christian Lehman, Machine Relations unifies GEO, AEO, AI SEO, and PR into a single system for building machine trust through earned media. How it works: Map: The agency analyzes target categories and competitor LLM prompts. Match: Aligns the brand narrative with authoritative outlets. Place: Secures guaranteed placements via relationship-led outreach rather than cold-pitch volume. 2 Ratings Visit Website Podium Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. 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Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 85 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). 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Brands can launch, manage, and scale every creator relationship—ambassadors, affiliates, influencers, and paid partners—with unified profiles, automated workflows, and built-in discovery tools that deliver measurable growth. Brands including Graza, Cymbiotika, Omnilux, and MUD\WTR are using Superfiliate to run high-output creator programs that feed their paid media engines with tested content and clear revenue data. First-party integrations with Meta, TikTok Shop, and YouTube unify the data that brands need to source creators, see what content is performing, and which partners are driving revenue— turning creator programs into a growth channel that compounds. 38 Ratings Visit Website Papirfly Papirfly is a SaaS leader in Digital Asset Management (DAM) and Templated Content Creation software. Our solutions help global brands organize digital assets, create on-brand marketing content, and distribute it across every channel — from video and social media to web and print. 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About The all-new, AI-powered PR platform that works hard, so you can work smart. Get ready to transform the way you and your team work. To navigate today's ever-evolving media landscape effectively, you need a new, revolutionary platform that leverages the latest AI technology to deliver real-time, in-depth media insights that enable faster decision making and more informed communications strategies. CisionOne is more than a platform: It’s an all-new, all-in-one, AI-powered PR and comms partner. Powered by sophisticated AI technology, CisionOne does the heavy lifting of monitoring, measurement and analysis – leaving you with the insights (and freedom) needed to do what you do best: Perfecting the very human art of communication.	About Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Public relations and communications, brand managers and customer experience teams, corporate strategy professionals, digital marketing professionals, as well as companies in pharmaceutical and bio-tech, banking, technology, and travel and hospitality industries	Audience For multi-location brands that need stronger visibility, better customer experience, and clearer action across every location in the era of AI discovery turning reputation into revenue.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing Contact Us Contact us for more details. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros It has an easy to use dashboard that displays all the relevant metrics and information for my online reputation. I can see my Reputation Score, which is a comprehensive measure of how my brand is perceived online, based on factors like review volume, ratings, sentiment, and visibility. I can also see how I stack up against my competitors and industry benchmarks, and get actionable recommendations to improve my score. It allows me to easily manage and respond to reviews from various sources, including Google, Facebook, Yelp, and industry-specific sites. I can use templates or customize my responses and track the status and impact of each response. I can also solicit feedback from my customers via email or text surveys, and use the results to improve my customer experience and loyalty. It has a social posting suite that allows me to create and schedule social media posts across multiple platforms including Facebook, Twitter, Instagram, and LinkedIn. I can also monitor and interact with comments and mentions, and use the social listening feature to discover relevant conversations and trends. Reputation provides analytics and reports that help me measure the performance and reach of my social media campaigns. The local SEO feature helps me optimize my business listings on Google My Business and other directories. I am able to update my information, photos and offers at all my locations in one place and ensure accuracy and consistency. Reputation also helps me rank higher in local search results by generating more reviews, improving my ratings, and increasing my visibility. Cons It is a bit expensive compared to other online reputation management software. Pricing depends on how many locations, features, and integrations I need, but can range from $99 to $499 per month per location. There is no free trial or free plan available, but there is a demo option that shows how the software works. Sometimes it has glitches and bugs that affect its functionality. For example, sometimes reviews don't load correctly, or notifications are delayed. Sometimes social media posts don't get published or the analytics are inaccurate. These issues are usually resolved quickly by the support team, but they can be frustrating and inconvenient. It doesn't have a mobile app that you can use on the go. There is a mobile-optimized website that I can access from my phone or tablet, but it doesn't have all the features and capabilities of the desktop version. A mobile app would be more convenient and efficient to manage my online reputation anytime anywhere.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Cision Founded: 1867 United States www.cision.com	Company Information Reputation.com Founded: 2006 United States reputation.com
Alternatives Muck Rack	Alternatives Birdeye
Brandwatch	Podium
Prezly	PatientTrak
Meltwater Meltwater Group	Social Places
Onclusive View All	PinMeTo View All
Categories AI Public Relations (PR) AI Review Management Campaign Management Content Marketing Influencer Marketing Marketing Analytics Media Monitoring Online Newsroom PR Analytics Press Release Distribution Public Relations Reputation Management Social Media Analytics Tools Social Media Marketing Social Media Monitoring	Categories AI Review Management Customer Communications Management Experience Management Local Listing Management Local Marketing Local SEO Reputation Management Review Management Social Listening Social Media Analytics Tools Social Media Management Social Media Monitoring
Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label Social Media Monitoring Features Audience Segmentation Competitive Analysis Configurable Alerts Customer Engagement Dashboard Impact Scoring Influencer Tracking Reputation Management Sentiment Analysis Trend Tracking Show More Features Campaign Management Features Channel Management Contact Database Email Marketing Event Triggered Actions Lead Management Multi-Campaign Influencer Marketing Features Campaign Management CRM Faceted Search / Filtering Influencer Discovery Payment Tracking ROI Tracking Social Media Monitoring Marketing Analytics Features A/B Testing Campaign Management Channel Attribution Customer Journey Mapping Dashboard Performance Metrics Predictive Analytics ROI Tracking Social Media Metrics Website Analytics Public Relations Features Article Author Database Auto-Update Media Lists Campaign Management Clippings Management Communications Calendar Contact Management Digital Asset Management Direct Mail Management Email Distribution Press Monitoring Press Release Builder Social Media Marketing Features Analytics Automated Publishing Contact Management Content Management Conversion Tracking Customer Targeting Keyword Filtering Multi-Account Management Post Scheduling	Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label Social Media Monitoring Features Audience Segmentation Competitive Analysis Configurable Alerts Customer Engagement Dashboard Impact Scoring Influencer Tracking Reputation Management Sentiment Analysis Trend Tracking Show More Features Local Marketing Features Advertising Management CRM Email Marketing Feedback Management Live Chat NAP Management (Name/Address/Phone) Online Listings Management PR Management Reporting / Analytics Review Management SEO Management Social Media Management Store Locator Website Management Review Management Features Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing White Label
Integrations Apple Maps Bing Places CDK Global Caliber Centra DealerVault DrChrono Entrata Facebook Glassdoor Google Business Profile Kluster Lexalytics Mosaic by MethodWorx Newzpoint Salesforce Yardi Investment Suite athenaCommunicator ePressPack eReleases Show More Integrations View All 7 Integrations	Integrations Apple Maps Bing Places CDK Global Caliber Centra DealerVault DrChrono Entrata Facebook Glassdoor Google Business Profile Kluster Lexalytics Mosaic by MethodWorx Newzpoint Salesforce Yardi Investment Suite athenaCommunicator ePressPack eReleases Show More Integrations View All 15 Integrations
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