CisionOne vs. CustomScoop Comparison


CisionOne Cision	CustomScoop CARMA	+	+
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		Related Products Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. 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Match: Aligns the brand narrative with authoritative outlets. Place: Secures guaranteed placements via relationship-led outreach rather than cold-pitch volume. 2 Ratings Visit Website DoctorConnect DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. 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Serving more than 1 million users across over 1,500 organizations, including Mercedes-Benz, Mondelez, and Goldman Sachs, Papirfly enables marketing teams to maintain brand consistency, scale content creation, and improve creative efficiency across global teams. Following the 2021 merger of Papirfly and Brandmaster, the Papirfly Group expanded to include Papirfly, Keepeek, Brandpad, and Adgistics — bringing together decades of expertise in Digital Asset Management, brand portals, and on-brand content creation to help organizations activate their brand with clarity and consistency. 161 Ratings Visit Website Google Cloud BigQuery BigQuery is a serverless, multicloud data warehouse that simplifies the process of working with all types of data so you can focus on getting valuable business insights quickly. At the core of Google’s data cloud, BigQuery allows you to simplify data integration, cost effectively and securely scale analytics, share rich data experiences with built-in business intelligence, and train and deploy ML models with a simple SQL interface, helping to make your organization’s operations more data-driven. Gemini in BigQuery offers AI-driven tools for assistance and collaboration, such as code suggestions, visual data preparation, and smart recommendations designed to boost efficiency and reduce costs. BigQuery delivers an integrated platform featuring SQL, a notebook, and a natural language-based canvas interface, catering to data professionals with varying coding expertise. This unified workspace streamlines the entire analytics process. 2,027 Ratings Visit Website Extole Extole is an enterprise offer management platform powering personalized incentive programs across the entire customer lifecycle. Leading B2C brands choose Extole to build and optimize loyalty, referral, ambassador, promotional, and offer programs at scale. Highly configurable and AI-accessible, Extole fits seamlessly into every team’s agentic workflow through MCP and CLI access, plus an in-platform AI assistant. Marketers build and track intelligent offer programs that motivate action. Product teams embed personalized offers into digital experiences to drive engagement and growth. Developers extend the platform through APIs, SDKs, and partner integrations. Behind every campaign, Extole orchestrates creative content, rules, and reward fulfillment, dynamically adapting each offer to the audience and channel. Our enterprise-grade infrastructure ensures every offer is delivered securely, accurately, and reliably. Build your next offer program with Extole. 71 Ratings Visit Website FirstPromoter Affiliate, influencer & referral management software in one platform. 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About The all-new, AI-powered PR platform that works hard, so you can work smart. Get ready to transform the way you and your team work. To navigate today's ever-evolving media landscape effectively, you need a new, revolutionary platform that leverages the latest AI technology to deliver real-time, in-depth media insights that enable faster decision making and more informed communications strategies. CisionOne is more than a platform: It’s an all-new, all-in-one, AI-powered PR and comms partner. Powered by sophisticated AI technology, CisionOne does the heavy lifting of monitoring, measurement and analysis – leaving you with the insights (and freedom) needed to do what you do best: Perfecting the very human art of communication.	About We’ve got the news & social coverage you need. Stay informed with a 24/7 dashboard and email alerts. PR and marketing pros need easy access to fast, accurate information. CustomScoop delivers timely coverage of online, Twitter and print content. Brand damage can happen in the blink of an eye in today’s round-the-clock media environment. CustomScoop helps you stay on top of what is being said as it happens. Knowing what works and what doesn’t helps guide smarter investments. Once you prove ROI, clients and bosses will be more likely to expand your budgets. Building relationships with individuals who have the right audience has always been at the heart of PR and marketing. CustomScoop helps uncover the most effective voices to achieve your goals. Feeding the beast represents one of the biggest challenges of effective content marketing. CustomScoop works with you to identify relevant industry news and uncover ideas for your blog posts, videos, podcasts, and more.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Public relations and communications, brand managers and customer experience teams, corporate strategy professionals, digital marketing professionals, as well as companies in pharmaceutical and bio-tech, banking, technology, and travel and hospitality industries	Audience Companies of all sizes and media professionals
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $299.00/month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Cision Founded: 1867 United States www.cision.com	Company Information CARMA Founded: 1984 www.customscoop.com
Alternatives Prezly	Alternatives Scoop
Brandwatch	Scoop Analytics
Muck Rack	Pooper Scoop HQ
Meltwater Meltwater Group	ZoomInfo
Onclusive View All	BrowSEO View All
Categories AI Public Relations (PR) Supported AI Review Management Supported Campaign Management Supported Content Marketing Supported Influencer Marketing Supported Marketing Analytics Supported Media Monitoring Supported Online Newsroom Supported PR Analytics Supported Press Release Distribution Supported Public Relations Supported Reputation Management Supported Social Media Analytics Tools Supported Social Media Marketing Supported Social Media Monitoring Supported	Categories Media Monitoring Supported Reputation Management Supported
Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Not Supported Review Monitoring Not Supported Sentiment Analysis Supported Social Media Metrics Supported Social Media Monitoring Supported White Label Not Supported Show More Features Campaign Management Features Channel Management Supported Contact Database Supported Email Marketing Not Supported Event Triggered Actions Not Supported Lead Management Not Supported Multi-Campaign Supported Influencer Marketing Features Campaign Management Supported CRM Supported Faceted Search / Filtering Supported Influencer Discovery Supported Payment Tracking Not Supported ROI Tracking Supported Social Media Monitoring Supported Marketing Analytics Features A/B Testing Not Supported Campaign Management Supported Channel Attribution Supported Customer Journey Mapping Supported Dashboard Supported Performance Metrics Supported Predictive Analytics Not Supported ROI Tracking Supported Social Media Metrics Supported Website Analytics Supported Public Relations Features Article Author Database Supported Auto-Update Media Lists Supported Campaign Management Supported Clippings Management Supported Communications Calendar Supported Contact Management Supported Digital Asset Management Supported Direct Mail Management Supported Email Distribution Supported Press Monitoring Supported Press Release Builder Supported Social Media Marketing Features Analytics Supported Automated Publishing Supported Contact Management Supported Content Management Supported Conversion Tracking Not Supported Customer Targeting Not Supported Keyword Filtering Supported Multi-Account Management Supported Post Scheduling Supported Social Media Monitoring Features Audience Segmentation Supported Competitive Analysis Supported Configurable Alerts Supported Customer Engagement Supported Dashboard Supported Impact Scoring Supported Influencer Tracking Supported Reputation Management Supported Sentiment Analysis Supported Trend Tracking Supported	Reputation Management Features Campaign Management Not Supported Gamification Not Supported Response Management Not Supported Review Generation Not Supported Review Monitoring Supported Sentiment Analysis Supported Social Media Metrics Supported Social Media Monitoring Supported White Label Not Supported
Integrations Caliber Supported Centra Supported Kluster Supported Lexalytics Supported Newzpoint Supported Wiztrust Supported ePressPack Supported eReleases Supported View All 8 Integrations	Integrations Caliber Not Supported Centra Not Supported Kluster Not Supported Lexalytics Not Supported Newzpoint Not Supported Wiztrust Not Supported ePressPack Not Supported eReleases Not Supported
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