Churn360 vs. Raaft Comparison


Churn360	Raaft	+	+
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About Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.	About Raaft helps SaaS companies reduce churn and collect better feedback from customers. When your subscribers hits ‘Cancel’, Raaft steps in with a no-code retention flow. You can ask subscribers why they’re leaving and offer custom responses to get them to stick around longer. You can also collect better feedback and get higher-quality analysis to build a better product.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies and enterprises seeking a SaaS platform to manage and retain customers	Audience Subscription based web apps
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing $399 This pricing is per month for 1-4 users Free Version Not Supported Free Trial Not Supported	Pricing Free Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Churn360 Founded: 2020 United Kingdom churn360.com	Company Information Raaft Founded: 2018 United States www.raaft.io
Alternatives Customerscore.io	Alternatives Churn Solution
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Cuoral	RetentionEngine
VOZIQ AI View All	CustomerGauge View All
Categories AI Customer Success Supported Churn Prevention Supported Customer Success Supported	Categories Churn Prevention Supported Customer Retention Supported Customer Success Supported
Customer Success Features Account Alerts Supported Account Management Supported Communication Management Supported Customer Engagement Supported Customer Lifecycle Management Supported Health Score Supported Onboarding Supported Revenue Management Supported Usage Tracking / Analytics Supported Win / Loss Analysis Supported	Customer Success Features Account Alerts Not Supported Account Management Not Supported Communication Management Not Supported Customer Engagement Not Supported Customer Lifecycle Management Not Supported Health Score Supported Onboarding Not Supported Revenue Management Supported Usage Tracking / Analytics Not Supported Win / Loss Analysis Not Supported
Integrations Chargebee Supported Stripe Supported Aircall Supported Baremetrics Not Supported Braintree Not Supported CloudTalk Supported Freshchat Supported Freshdesk Supported Freshsales Supported Gmail Supported Microsoft Outlook Supported Paddle Not Supported Pipedrive Supported Recurly Supported Segment Supported SurveyMonkey Supported Zapier Not Supported Zendesk Supported Zoho CRM Supported Zoho Mail Supported Show More Integrations View All 16 Integrations	Integrations Chargebee Supported Stripe Supported Aircall Not Supported Baremetrics Supported Braintree Supported CloudTalk Not Supported Freshchat Not Supported Freshdesk Not Supported Freshsales Not Supported Gmail Not Supported Microsoft Outlook Not Supported Paddle Supported Pipedrive Not Supported Recurly Not Supported Segment Not Supported SurveyMonkey Not Supported Zapier Supported Zendesk Not Supported Zoho CRM Not Supported Zoho Mail Not Supported Show More Integrations View All 6 Integrations
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