ConversityAumenta Global Services
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Related Products
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About
Digital brains, combining IQ with state-of-the-art EQ. Take the guesswork out of reading conversational cues. Our emotion recognition machine learning models identify the emotional state of your customers from the way they write, their tone of voice, and their facial expressions. Our AI identifies your emotional strengths and weaknesses to help you become a flexible communicator who can effectively navigate conversations with any type of customer. Our AI learns from every conversation and every person on your team. Our technology demystifies what top salespeople do in conversations that set them apart, and then teaches that to the rest of your team. No more speculating on why the client had a change of heart. Our AI identifies crucial pivot points in conversations and tells you exactly what you did right or wrong.
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About
Integrate Conversity with your Facebook Messenger and create the most complete customer engagement tool ever. With Conversity at the backend, you can route & distribute incoming chats to your internal teams, manage offline chats, transfer chats amongst your teams, create multi-party conferences etc. With a ton of enterprise-class features Conversity is one of the most advanced & complete customer engagement solutions for Facebook Messenger. With Conversity, you can build custom, interactive, multi-level menus options to help your customers route chats to appropriate teams or departments. You can send info text via the menu options or gather user input before sending the chat to your support team. Conversity integrates with all popular CRM & LMS (Leads Management Systems) like Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, SugarCRM. Conversity also integrates with Content Management Systems like WordPress, Joomla, Magento, etc.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Emotionally intelligent AI that helps companies with their conversations
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Audience
Companies in need of a tool to manage Facebook Messenger chats
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$99.00/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationChipbrain
Founded: 2020
United States
www.chipbrain.com
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Company InformationAumenta Global Services
Founded: 2015
India
conversity.net
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Categories |
Categories |
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Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
No info available.
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Integrations
No info available.
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