Checker SoftwareChecker Software Systems
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Related Products
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About
Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently.
Founded in 2005, the platform has grown exponentially with more advanced features that combine Mystery Shopping with Customer experience management through multichannel data collection, complete operational workflow, and unified reporting tools.
Checker is not only a Mystery Shopping solution but also a full-fledged survey platform, that can help conduct client feedback surveys and customer satisfaction campaigns:
Mystery shopping software;
CATI surveys;
CAPI surveys;
CAWI surveys (Internet surveys, Email surveys, SMS surveys);
Retail audit.
The ability of Checker to provide end-to-end enterprise-level solutions and excellent customer service has won its global recognition worldwide, reaching new partners and clients across 4 continents.
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About
A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Mystery Shopping and CX/VoC/Market Research agencies. Companies looking for a solution to collect data through surveys. Brands wishing to improve their customer experience, and Voice of Employee
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Audience
Companies searching for a solution to manage, and analyze feedback
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationChecker Software Systems
Founded: 2005
Hadera, Israel
www.checker-soft.com
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Company InformationKey Survey
Founded: 2002
United States
www.keysurvey.com
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Categories |
Categories |
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Market Research Features
Benchmarking
Supported
Compensation Management
Supported
Data Management
Supported
Email / Online
Supported
Face-to-Face
Supported
Panel Management
Not Supported
Paper-Based
Not Supported
Phone-Based
Supported
Sample Management
Supported
Statistical Analysis
Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
SMS Survey Features
Alerts / Notifications
Supported
Analytics / Reporting
Supported
Audience Targeting
Not Supported
Campaign Management
Supported
Contact Management
Supported
Customizable Templates
Supported
Keyword Tracking
Supported
Mass Texting
Supported
Message Personalization
Supported
MMS
Not Supported
Scheduled Messaging
Supported
Survey Builder
Supported
Template Management
Supported
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Market Research Features
Benchmarking
Supported
Compensation Management
Not Supported
Data Management
Supported
Email / Online
Not Supported
Face-to-Face
Not Supported
Panel Management
Not Supported
Paper-Based
Not Supported
Phone-Based
Not Supported
Sample Management
Supported
Statistical Analysis
Not Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
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Integrations
IBM Cognos Analytics
Not Supported
Qlik Cloud Analytics
Not Supported
SAP BusinessObjects Business Intelligence
Not Supported
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Integrations
IBM Cognos Analytics
Supported
Qlik Cloud Analytics
Supported
SAP BusinessObjects Business Intelligence
Supported
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