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About

Checkbox is a secure survey and feedback platform designed for organizations that need to collect, analyze, and act on large volumes of responses. The software includes a no-code survey builder, advanced logic, branded survey experiences, campaign management, analytics, reporting, and dynamic respondent profiles. Organizations can distribute surveys through email, SMS, WhatsApp, custom domains, and other channels while using REST APIs and webhooks to connect survey data with external systems. Checkbox supports both cloud and self-hosted deployments, with cloud hosting available in Australia, Canada, Europe, and the United States and on-premises options for organizations with strict data-sovereignty requirements. Security and enterprise capabilities include granular permissions, SAML SSO, audit logs, custom data-retention policies, Active Directory and LDAP integration, and configurable hosting controls.

About

QuestionPro is a powerful survey and research platform that helps individuals, startups, non-profits, small and medium businesses, and enterprises gather actionable insights. The platform supports over 40 question types, advanced survey logic, and fully customizable surveys for any audience. AI-powered survey creation speeds up survey design, while QuestionPro BI and PathosAI provide deep analytics and sentiment analysis for data-driven decisions. Surveys can be deployed via email, social media, website pop-ups, or offline, making it easy to reach respondents anywhere. Integrations with tools like Tableau and Zapier allow seamless data management and reporting. QuestionPro transforms raw data into meaningful insights, enabling organizations to improve products, research markets, and make confident business decisions.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Research teams, enterprises, government agencies, healthcare organizations, financial institutions, legal departments, educational institutions, customer experience teams, and other organizations that need secure, scalable survey and feedback management software

Audience

From individuals and freelancers to startups, non-profits, small and medium businesses, and enterprises, QuestionPro’s survey and research capabilities make it easy to gather insights, analyze data, and make informed decisions.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$99/month for 1 year
Essentials (Free Edition) – Free forever, ideal for individual users or small teams starting with surveys and basic research.

Advanced Edition – $99/month, 1-year term; includes AI-powered survey creation, advanced logic, and analytics for survey and research use cases.

Team Edition – $83 per user/month, for 5 users or more; designed for small to medium teams across Surveys, Research, EX, and CX, including collaboration tools and integrations.

Research Edition – Contact Vendor; tailored for large enterprises needing deep research capabilities, advanced analytics, and AI-powered insights.

Employee Experience Edition – Contact Vendor; includes engagement surveys, pulse surveys, sentiment analysis, and EX dashboards for HR teams.

Customer Experience Edition – Contact Vendor; features VoC surveys, journey mapping, NPS tracking, and CX dashboards for customer insights teams.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.3 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.8 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • - It is simple to use. - You can use templates provided by it. - I use it for straight forward forms.
  • I like many things about Checkbox Survey. First, this software is affordable yet there are many survey features unlike what one would expect with a cheap tool. There are tens of templates which makes creating and running surveys easy. I like that understanding the many features is easy.
  • When the participants are huge and the data after the survey is also huge, to get a better analysis of data, and handling a huge number of people Checkbox Survey is the best.
  • Checkbox Survey makes research more accurate, and it attracts different opinions from various persons. Again, Checkbox Survey directs the interests of persons to the management instantly.
  • It has many options to customize a form according to your needs, and You can have detailed features for any particular type of section or question. It supports multiple languages, and it can be shared globally. Results are well precise and accurate for better analysis.

Cons

  • There are better option available in market for lesser amount.
  • With the many benefits of Checkbox Survey, I have not had any issues and I can only praise this software.
  • Price could be more pocket friendly and many other plans should be introduced.
  • Checkbox Survey is online based, which is a great thing, but the developer should creates a premise based tool for individuals away from web connection.
  • The only thing I don't like about it is the price it is too much expensive. There is nothing else to complain about.

Pros & Cons from Real Users

Pros

  • QuestionPro is really easy to learn and use. The customer service is excellent with rich resources to check.
  • We recently switched over to QuestionPro from another survey platform because a lot of our projects could not access the old platform due to security issues. There have been a few things we've been asked to do in QuestionPro that I didn't know how to do and I've avoided doing them for lack of time! We finally had to start using QuestionPro for certificates and it hasn't been that easy for me to figure out. But having Suraj available any time I have questions with the click of a button has made ALL THE DIFFERENCE. If I can't figure it out Suraj sends me details including short little videos on HOW to do it! Sounds like a simple thing probably, but when you're so busy that you don't have time to learn the new platform, having support at the click of my mouse has made ALL THE DIFFERENCE! Have no fear, QuestionPro Pros are here!
  • I chatted with the Customer agent who was very helpful and resolved my query within a short time. Response on chat was very quick and I didn't have to go through a bot. Very happy.
  • Easy tool to create a series of questions plus translations are super easy to upload or manually tweak as well. It's a great bonus. The self-guide material is also super helpful and easy to understand. And when you have questions you have a great support team via chat that are just so friendly and helpful. It's made this whole experience less stressful and exciting thank you so much.
  • Easy to read easy to use easy everything easy customer service team when help is required. Very good app.

Cons

  • I haven't found anything unpleasant about QuestionPro.
  • Having to ask for help so often. I do wish (and maybe there is & I'm just not aware) there was more focused training I could attend or videos I could watch to learn new things. I just haven't had the time to invest in learning as much as I'd like.
  • Nothing. I have no cons since I have been using the product as I am satisfied with all that I am doing with it.
  • Nothing to report here. I'm a happy customer with the services provided.
  • Not much to dislike at all. A fantastic app all over.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Checkbox Survey
Founded: 2002
United States
www.checkbox.com

Company Information

QuestionPro
Founded: 2005
United States
www.questionpro.com

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com
SurveyOL

SurveyOL

SurveyOL.com

Categories

Customer Feedback Supported
Employee Survey Supported
Market Research Supported
NPS Supported
Survey Supported

Categories

Market Research Supported
Panel Management Supported
SMS Survey Supported
Survey Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Supported
Paper-Based Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Integrations

HubSpot CRM Supported
Salesforce Supported
Zapier Supported
Amazon Web Services (AWS) Supported
Caspio Not Supported
Dimension Labs Not Supported
Google Analytics Not Supported
Google Sheets Not Supported
HubSpot Marketing Hub Not Supported
KonnectzIT Not Supported
LinkedIn Not Supported
Mailchimp Supported
Microsoft Teams Supported
Shopify Supported
Slack Supported
Stackreaction Not Supported
Tableau Not Supported
TryMyUI Not Supported
VizualSurvey Not Supported
Zendesk Supported

Integrations

HubSpot CRM Supported
Salesforce Supported
Zapier Supported
Amazon Web Services (AWS) Not Supported
Caspio Supported
Dimension Labs Supported
Google Analytics Supported
Google Sheets Supported
HubSpot Marketing Hub Supported
KonnectzIT Supported
LinkedIn Supported
Mailchimp Not Supported
Microsoft Teams Not Supported
Shopify Not Supported
Slack Not Supported
Stackreaction Supported
Tableau Supported
TryMyUI Supported
VizualSurvey Supported
Zendesk Not Supported
Claim Checkbox Survey and update features and information
Claim Checkbox Survey and update features and information
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Claim QuestionPro and update features and information