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About

Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,.. Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes. After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization. Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...

About

Lattice is the AI-powered people platform that strategic HR teams use to make managers more effective, simplify people operations, and leverage workforce insights to drive business impact. More than 5,000 companies worldwide leverage Lattice's performance management, engagement, compensation, growth, goals, and analytics apps to build highly productive and efficient teams. Lattice is listed as an industry leader on G2’s 2024 Best Software Awards in multiple categories, including Highest Customer Satisfaction and HR Products.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Government agencies, large corporations, mid and small businesses all over the world

Audience

Companies interested in a powerful people success platform

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$995 per year
Starter: $995 per year
Pro: $1,995 per year
Premium: $4,995 per year
Enterprise: $9,995 per year
Ultimate: $19,995 per year
Free Version Supported
Free Trial Supported

Pricing

$9/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 3.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The interface can be handled very easily since it is simple to use and also intuitive that facilitates navigation and access to different functions. It also integrates well with other tools like Slack and Teams for seamless communication and reminders. My individual goals can be set and tracked, as well as aligned with my team and company goals. I can also see how my goals support the overall corporate vision and strategy. This helps me stay focused and motivated on what matters most. It allows me to have regular and meaningful 1:1 meetings with my work team. I can create a shared agenda, add notes, action items, comments, and praise. This makes our conversations more productive and collaborative. I also appreciate the ability to review past 1:1s and track my progress over time. It helps and facilitates a smooth and painless performance review process. I can easily write self-reviews, peer reviews, and manager reviews using customizable templates and workflows. I can also access feedback from multiple sources, including goals, 1:1, surveys, etc. This gives me a holistic and accurate picture of my performance and areas for improvement. It is useful because it provides valuable insight into my strengths, weaknesses, opportunities, and challenges using powerful people analytics tools. I can also see how I compare to others in my role or department using benchmarks and ratings. This helps me identify gaps in my skills and competencies and plan my professional development accordingly.

Cons

  • Lattice can sometimes be too repetitive or intrusive with its weekly updates and pulse polls. I understand the importance of tracking my goals and commitment, but I don't always have something new or different to report each week. I wish there was more flexibility or customization in how often or when these features are activated. It doesn't offer much transparency or explanation on some of its models or algorithms. For example, I don't know how you calculate Net Promoter Score (NPS) or Employee Engagement Score (EES). I also don't know how you weight or adjust comments or ratings from different sources. This makes me question the validity or reliability of some of the data or insights that Lattice provides. It could improve its goal editing panel and org chart feature. I find it annoying that every time I add or update a goal the view resets and I have to scroll back to where I was. I also find it difficult to navigate or visualize the org chart as it is not very clear or interactive.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

CheckMarket
Founded: 2002
www.checkmarket.com

Company Information

Lattice
Founded: 2016
United States
lattice.com

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com
ThriveSparrow

ThriveSparrow

SurveySparrow
Delighted

Delighted

Qualtrics

Categories

Employee Survey Supported
Market Research Supported
NPS Supported
Survey Supported
Text Analytics Supported

Categories

Employee Survey Supported
NPS Supported
OKR Supported
Talent Management Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Supported
Paper-Based Supported
Phone-Based Supported
Sample Management Not Supported
Statistical Analysis Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Supported
Employee Awards Supported
Employee Guides Supported
Employee Recognition Supported
Feedback Management Supported
Goal Management Supported
Health & Wellness Programs Supported
Performance Management Supported
Pulse Surveys Supported

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Supported
Question Library Supported
Rater Selection Supported
Self Service Portal Supported
Supports External Reviewers Supported

Compensation Management Features

Bonus Management Supported
Compensation Assessment Supported
Compensation Calculation Supported
Compensation Plan Modeling Supported
Compensation Statements Supported
Employee Reward Programs Supported
Incentive Programs Supported
Organizational Charting Supported
Salary Planning Supported

OKR Features

Benchmarking Supported
Feedback Management Supported
Goal Management Supported
KPIs Supported
Prioritization Supported
Progress Tracking Supported
Strategic Planning Supported

Performance Management Features

360 Degree Feedback Supported
Compensation Management Supported
Custom Rating Scales Supported
Customizable Templates Supported
Individual Development Plans Supported
On-going Performance Tracking Supported
Peer Appraisals Supported
Review Cycle Tracking Supported
Self Service Portal Supported
Self-Appraisals Supported
Skills Assessments Supported
Weighted Performance Measures Not Supported

Talent Management Features

Career Development Planning Supported
Compensation Management Supported
Competency Management Supported
Employee Lifecycle Management Supported
Goal Setting / Tracking Supported
Job Description Management Supported
Onboarding Supported
Performance Appraisal Supported
Recruiting Management Supported
Succession Planning Supported
Training Management Supported

Integrations

Slack Supported
ADP Global Payroll Not Supported
Aleph Not Supported
BambooHR Not Supported
Checkr Not Supported
Emailable Supported
Employee Navigator Not Supported
Gmail Not Supported
Google Calendar Not Supported
Gusto Not Supported
Humaans Not Supported
Lever Not Supported
LinkedIn Supported
Microsoft Azure Not Supported
OneLogin Not Supported
OurPeople Not Supported
Shapes Not Supported
Stackreaction Supported
WorkRamp Not Supported
Workday HCM Not Supported

Integrations

Slack Supported
ADP Global Payroll Supported
Aleph Supported
BambooHR Supported
Checkr Supported
Emailable Not Supported
Employee Navigator Supported
Gmail Supported
Google Calendar Supported
Gusto Supported
Humaans Supported
Lever Supported
LinkedIn Not Supported
Microsoft Azure Supported
OneLogin Supported
OurPeople Supported
Shapes Supported
Stackreaction Not Supported
WorkRamp Supported
Workday HCM Supported
Claim CheckMarket and update features and information
Claim CheckMarket and update features and information
Claim Lattice and update features and information
Claim Lattice and update features and information