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About

Analyzing over 1.9 million locations and billions of customer reviews, social media mentions, and sentiment since 2009. Take control of the conversation around your multi-location brand or agency with Chatmeter’s all-in-one local SEO and business reputation management software. Chatmeter offers review management, listing management, local SEO management and many more online reputation management features for chains and agencies all from one easy to use dashboard. Trust Chatmeter’s dedicated customer success team with world-class NPS score of 76 to provide you with unparalleled support. Our easy onboarding process, monthly check-ins, and quarterly business reviews are the true secret to customer success. No matter where your business is listed, we help you reach the right customers every time. Chatmeter’s listing management software safeguards your business listings so you can rest easy knowing we’ve got you covered.

About

The easiest way to connect your business with more customers. A complete software suite that makes it easy for customers to find, engage, book and pay for your services online. Connect with new and repeat customers. Finally, a complete software suite that automatically connects you to your customers across the growing number of digital channels. These days, customers need everything to be easy. That's why we designed a complete software suite to make it easier for you and your customers. Thousands of businesses trust GoSite to supercharge their business.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Chains and agencies looking for a software solution that provides review management, listing management, and local SEO management

Audience

Digital teams that need a centralized control hub to help manage their brand's online presence and communications across the web

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 2.6 / 5
ease 2.6 / 5
features 2.6 / 5
design 3.0 / 5
support 2.6 / 5

Pros & Cons from Real Users

Pros

  • No pros. I can’t get anyone to return my calls or emails after being in touch for a month. I was told my problem would be resolved but now I’m being dodged.
  • Nothing about this company is good. They promise the moon and give you mud. Do not use them! They make you sign a contest but then they don’t hold up their end of the contract but won’t let you out.
  • Can't think of one yet. It's been over a month since signed up and nothing is complete to give a pro.
  • Its an amazingly professional website builder. It provides top to bottom website customizations to select from its pre-built designs. Easy to deploy SEO tool and make an appealing business website.
  • Easy to use, easy to setup, affordable, works on mobile, good for non-technical users, everything we need

Cons

  • They’ve lied to me. They won’t respond to my calls or emails.
  • I was promised support and help getting my online presence optimized. They developed a marginal webpage for my business, helped me download their app and I have not heard from them since. I never should have left townsquare! Beware when listening to these people!!!
  • Horrible website, Poor customer service, one year contract.
  • It's an outstanding professional websites builder.
  • None so far. We had a lot of problems before GoSite because we are not very technical so managing reviews and our website and local listings online was challenging. Not anymore. GoSite is great for our local business

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chatmeter
Founded: 2009
United States
www.chatmeter.com

Company Information

GoSite
Founded: 2013
United States
www.gosite.com

Alternatives

Alternatives

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Local Marketing Features

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Integrations

Desktop.com
HubSpot Operations Hub
Rosie

Integrations

Desktop.com
HubSpot Operations Hub
Rosie
Claim Chatmeter and update features and information
Claim Chatmeter and update features and information
Claim GoSite and update features and information
Claim GoSite and update features and information