Chatarmin

Chatarmin

chatarmin.com GmbH
Wachat

Wachat

5.0 out of 5 stars
+
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About

Chatarmin is a SaaS platform for e-commerce teams that use WhatsApp to market products and communicate with customers. It lets teams collect WhatsApp opt-ins, manage contact lists and segments, send campaigns, and build automated messaging flows for activities such as cart recovery and post-purchase communication. The platform connects to e-commerce shops and marketing or customer-service tools, allowing teams to coordinate WhatsApp messaging with their existing workflows. It uses the WhatsApp Business Platform and provides tools for campaign reporting and message performance review. Marketing teams can use it to plan targeted campaigns, automate customer journeys, and manage customer conversations in one workspace. Chatarmin is intended for businesses that want to use WhatsApp as a customer communication and marketing channel alongside their online store.

About

Wachat is a SaaS platform designed for WhatsApp automation and marketing. It functions primarily as a middleware that allows businesses to connect their operations—such as CRM, ERP, or e-commerce systems—directly to WhatsApp via REST APIs. Key features and functionalities include: Communication Automation: Streamlining customer interactions through automated messaging workflows. Multi-Agent Management: Facilitating team-based support by allowing multiple agents to manage WhatsApp conversations from a centralized dashboard. System Integration: Providing the infrastructure to bridge WhatsApp with external applications, commonly utilized for order notifications, status updates, and customer support ticketing. API Infrastructure: Supporting programmatic access to WhatsApp messaging capabilities, which requires managing robust API documentation and reliable connection handling to ensure consistent message delivery.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

E-commerce and retail marketing teams using WhatsApp for customer communication.

Audience

Developers and IT Technical Teams, E-Commerce and Digital Retailers, Customer Support and Operations Teams, B2B SaaS Providers & Agencies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Software pricing is custom, based on shop volume and goals. WhatsApp user-initiated conversations are free; business-initiated conversations are usage-based, with Meta fees passed through without a Chatarmin markup.
Free Version Not Supported
Free Trial Supported

Pricing

$6/month
Unlimited Messages
1 WhatsApp Instances
1 Team Members
Visual Flow Builder
WhatsApp Cloud API
WhatsApp Web API
Unlimited Contact
AI Agent
Mass Campaigns
Full API Access
Send Reply Buttons
Send Carousel
Send CTA Buttons
Send List Menu
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Wachat provides a complete set of WhatsApp automation tools including bulk messaging, API integration, AI chatbot features, and campaign management. The platform is easy to set up, offers useful analytics, and customer support is responsive when assistance is needed.

Cons

  • Some features and interface elements can change over time, which may require users to adjust existing workflows. More detailed documentation, migration guidance, and advanced onboarding materials would help reduce the learning curve for new users.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

chatarmin.com GmbH
Founded: 2022
Austria
chatarmin.com/en/marketing

Company Information

Wachat
Founded: 2023
Indonesia
www.wachat.net

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Categories

WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported

Integrations

Zapier Supported
Chatwoot Not Supported
Emarsys Supported
Gorgias Supported
Intercom Supported
Klaviyo Supported
Magento Supported
Make Supported
Model Context Protocol (MCP) Supported
Shopify Supported
Shopware Supported
WhatsApp Not Supported
WooCommerce Supported
Zendesk Supported
n8n Supported

Integrations

Zapier Supported
Chatwoot Supported
Emarsys Not Supported
Gorgias Not Supported
Intercom Not Supported
Klaviyo Not Supported
Magento Not Supported
Make Not Supported
Model Context Protocol (MCP) Not Supported
Shopify Not Supported
Shopware Not Supported
WhatsApp Supported
WooCommerce Not Supported
Zendesk Not Supported
n8n Not Supported
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