ChatWILL

ChatWILL

CWILL
Engati

Engati

Engati Technologies
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+

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About

ChatWILL is an AI-powered live chat and customer support assistant built for Shopify stores that helps merchants engage visitors, answer questions, and boost conversions with automated, real-time conversation and support that never sleeps. It integrates deeply with Shopify, so the chatbot can instantly access product catalogs, order details, shipping and delivery status, and inventory to provide accurate answers about products, orders, returns, and more without manual intervention, reducing support tickets and freeing teams from repetitive queries. ChatWILL can handle FAQs, recommend products to shoppers, provide automatic order tracking and real-time shipping updates, and respond in multiple languages with natural, on-brand messaging while fitting seamlessly into the store’s look and feel with configurable colors, logos, and welcome texts.

About

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, and private labeling. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and engage your customers in 50+ languages.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Store owners and ecommerce teams seeking to automate support, engage shoppers 24/7, and increase conversions with an AI chatbot that answers questions and provides order tracking in real time

Audience

Any industry which is looking for a solution for customer service, marketing campaigns, etc

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.9 / 5
ease 4.6 / 5
features 5.0 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Here are the things I liked about Engati Chatbot: * No complexity platform to build smart autoresponder bots. * Integrates with every social media account. * No coding is required.
  • Very easy to set up no coding required. Pre-built reply and great customization options. Easy drag and drop to add extra features. Intelligent Instant auto replay feature.
  • The platform is genuinely easy to use and the customer experience is phenomenal. I found it easy to navigate through the application without any difficulties whatsoever.
  • Its the best and the fastest chatbot I came across. The personalized option makes it perfect for any business or e-commerce industry. The overall process to make a bot just took 10 minutes of my time which is just unbelievable.
  • Multi channel chatbot deployment Live chat feature Multi lingual support Affordable pricing Best Customer support

Cons

  • Overall it's an outstanding platform.
  • It worked great for me. Nothing to share about cons.
  • None so far, I have had smooth sailing up until this point!
  • The speed may get affected because of heavy traffic in a website sometimes.
  • Complex features and manuals to understand about the product features.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CWILL
Founded: 2014
United States
www.cwill.com/chatwill/

Company Information

Engati Technologies
Founded: 2017
India
www.engati.com/

Alternatives

SmartBot

SmartBot

BestChat

Alternatives

Ochatbot

Ochatbot

Ometrics
Ochatbot

Ochatbot

Ometrics
Botsonic

Botsonic

Writesonic

Categories

Chatbot Supported

Categories

Chatbot Supported
Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

CWILL Supported
Facebook Not Supported
Shopify Supported
Shopify Plus Supported
Skype Not Supported
Slack Not Supported
Telegram Not Supported
WeChat Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported

Integrations

CWILL Not Supported
Facebook Supported
Shopify Not Supported
Shopify Plus Not Supported
Skype Supported
Slack Supported
Telegram Supported
WeChat Supported
WhatsApp Supported
X (Twitter) Supported
Claim ChatWILL and update features and information
Claim ChatWILL and update features and information
Claim Engati and update features and information
Claim Engati and update features and information