ChatSupport vs. Crisp Comparison


ChatSupport AnywhereWorks	Crisp	+	+
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About ChatSupport is a powerful live chat software solution that can be integrated on any website. The software enables users to engage and support their website visitors through an easy-to-use dedicated dashboard. We’re founded on the belief that for real connection, you need real people. Real connection is about feeling heard. And even the most advanced AI in the world can’t offer your visitors that feeling. For true human connection, you need real people ready to reach out and respond. With our free chat widget, you and your team can start answering chats from website visitors right away.	About Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies of all sizes that want a free live chat solution	Audience Organizations that want a social customer service messaging platform
Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0 Free Version Supported Free Trial Supported	Pricing $25.00 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros #1- Instant live supports solution for business. #2- It also integrates with the Slack app, gives the best platform to manage everything within a single app. #3- Very easy to install and implement on business. Super easy livechat to use and set up for any company website. Never had an issue and is very user friendly. Cons #1- We had an overall positive experience with it. Nothing I dislike about Crisp live chat to be honest.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information AnywhereWorks chatsupport.co	Company Information Crisp Founded: 2015 France crisp.chat/en/
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Categories Live Chat Supported	Categories Chatbot Supported Co-Browsing Supported Conversational Support Supported CRM Supported Knowledge Management Supported Live Chat Supported
Live Chat Features Canned Responses Not Supported Customizable Branding Supported Geo Targeting Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported	Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported
Integrations Facebook Messenger Supported Joomla! Supported Shopify Supported Slack Supported WordPress Supported Zendesk Supported Aircall Not Supported All-in-One Messenger Not Supported Clear Ring Not Supported HubSpot Customer Platform Not Supported Kiflo PRM Not Supported PrestaShop Not Supported Shift Not Supported Simple.ink Not Supported TheDevStarter Not Supported Versoly Not Supported WeWeb Not Supported WhatsApp Not Supported Wufoo Not Supported X (Twitter) Not Supported Show More Integrations View All 8 Integrations	Integrations Facebook Messenger Supported Joomla! Supported Shopify Supported Slack Supported WordPress Supported Zendesk Supported Aircall Supported All-in-One Messenger Supported Clear Ring Supported HubSpot Customer Platform Supported Kiflo PRM Supported PrestaShop Supported Shift Supported Simple.ink Supported TheDevStarter Supported Versoly Supported WeWeb Supported WhatsApp Supported Wufoo Supported X (Twitter) Supported Show More Integrations View All 78 Integrations
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