Parnidia Neria

Parnidia Neria

Parnidia
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About

ChatKPI is an AI-powered data analyst chatbot designed as a Shopify application to provide personalized business insights by letting merchants ask questions about their store’s performance in plain language and receive detailed, human-like responses about key metrics such as sales trends, inventory levels, customer behavior, best-selling products, average order values, and growth comparisons, all through a simple chat or text-message-style interface that feels like texting a friend. Once installed and connected to a Shopify store, ChatKPI analyzes real-time business data and responds using natural language processing powered by large language models such as ChatGPT, enabling merchants to make smarter, data-driven decisions anytime without needing technical reporting skills or dashboard building, with support for continuous follow-up questions and conversational data exploration.

About

Parnidia AI Chat Agent is an AI chatbot for e-commerce and customer service that answers customers in seconds on your website, email, Messenger, Instagram and WhatsApp, 24/7. It resolves support questions from your own data (never the open web), recommends products, tracks orders, checks stock and hands chats to your team with an AI summary. It replies in any language modern LLMs support. Done-for-you setup: Parnidia builds the knowledge base, connects Shopify, WooCommerce, Magento, PrestaShop, HubSpot, Pipedrive or any system with an API, and launches in up to 4 weeks with about 2 hours of your team's time. The included AI-first Helpdesk gives your team one inbox, live hand-off and conversation insights. Results: Open24 cut support costs by 60%, Verskis.lt automates about 80% of inquiries, Home by NB reached 587% ROI. Plans from 99 EUR per month. GDPR-aligned with a signed DPA.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Store owners and small ecommerce teams seeking a tool to ask natural language questions about their business data and get actionable insights without building reports manually

Audience

E-commerce stores and online shops, plus clinics, SaaS platforms and service companies that want to automate customer service

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Supported

Pricing

€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The AI chatbot responds quickly and accurately to customer questions. It helps improve communication efficiency, reduces response times, and ensures customers always receive the information they need without delays.
  • Everything: communication, service, help, empathy, accuracy, precision and quality. Only the best reviews.
  • Highly responsive and committed team from day one; Deep understanding of our needs and proactive in finding the best solutions; Smooth integration that improved user experience and streamlined inquiry management; Flexible approach, thorough consultations, and fast delivery.
  • Quick and efficient collaboration with the team, successful implementation and integration.
  • The chatbot has helped us gain a deeper understanding of our customers’ needs and the most frequently asked questions. It has improved the presentation of information and enhanced the overall functionality of our website. The tool has proven valuable both for our visitors and for our team, which is committed to delivering the highest quality of service. Collaboration with Parnidia has been outstanding. From the very beginning, communication was smooth, prompt, and professional. The team actively proposed solutions perfectly tailored to our needs, and all our requests were fulfilled with high quality and efficiency. We felt a true sense of partnership throughout the process.

Cons

  • Nothing to complain about — the system runs smoothly, and I haven’t encountered any issues or drawbacks.
  • I have no complaints, everything is done flawlessly and with the highest quality.
  • We have not encountered any drawbacks or negative aspects throughout our collaboration to date.
  • N/A.
  • There were no negative experiences or drawbacks to report.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ChatKPI
United States
www.chatkpi.co

Company Information

Parnidia
Founded: 2024
Lithuania
www.parnidia.com

Alternatives

ChatWILL

ChatWILL

CWILL

Alternatives

SmartBot

SmartBot

BestChat

Categories

Chatbot Supported

Categories

Chatbot Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Integrations

Shopify Supported
Adobe Commerce Not Supported
BigCommerce Not Supported
ChatGPT Supported
Confluence Not Supported
Facebook Messenger Not Supported
Gmail Not Supported
Google Drive Not Supported
HubSpot CRM Not Supported
Instagram Not Supported
Magento Not Supported
Microsoft Outlook Not Supported
Microsoft SharePoint Not Supported
Notion Not Supported
Omnisend Not Supported
OpenCart Not Supported
Pipedrive Not Supported
PrestaShop Not Supported
WhatsApp Not Supported
WooCommerce Not Supported

Integrations

Shopify Supported
Adobe Commerce Supported
BigCommerce Supported
ChatGPT Not Supported
Confluence Supported
Facebook Messenger Supported
Gmail Supported
Google Drive Supported
HubSpot CRM Supported
Instagram Supported
Magento Supported
Microsoft Outlook Supported
Microsoft SharePoint Supported
Notion Supported
Omnisend Supported
OpenCart Supported
Pipedrive Supported
PrestaShop Supported
WhatsApp Supported
WooCommerce Supported
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