ChatInsight.AISand Studio
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LyroTidio
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Related Products
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About
ChatInsight, an AI-powered Q&A chatbot, utilizes the Large Language Model (LLM) to offer accurate, multilingual and 24/7 consulting services based on semantic understanding. It can be trained with a customized knowledge base to answer enterprise-specific questions that makes further breakthrough on large language models like ChatGPT. It extends to various applications such as sales consultation, customer support, training, pre-sales, and post-sales inquiries according to the business's needs.
Employee Training: Accelerate onboarding by granting new hires access to files, documents, wikis & more.
Supercharge IT Support: Equip IT workers with step-by-step guidance and troubleshooting advice for faster issue resolution.
Customer Support: Aid support agents with necessary assistance and FAQs for prompt customer issue resolution.
Marketing Support: Develop private, login-required documentation for employees or clients.
Sales Assistant: Empower sales teams with instant access.
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About
Lyro is an AI agent for customer service developed by Tidio, designed to help small, medium-sized, and enterprise businesses manage customer support efficiently. Improve resolution rates and time to respond metrics, boost customer satisfaction.
- Lyro can handle up to 64% of customer inquiries automatically, responding in under 6 seconds.
- It integrates easily with a website and uses existing support content to generate accurate answers.
- Supports multiple languages and works across live chat, WhatsApp, Instagram, and Messenger.
- Capable of performing tasks like checking order status, recommending products, and creating support tickets.
- Allows human agents to monitor and step in when needed to ensure proper handling of conversations.
It's a useful tool for automating routine support and improving response times without losing human oversight. Free 7-day trial available. No credit card required.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
CEOs, CTOs, decision makers, HR professionals
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Audience
SMB to enterprise; ecommerce, tech, services
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$749
Lyro is available in Tidio's Plus and Premium Plans. Additional quota upgrades available. Free 7-day trial, no credit card required.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSand Studio
Founded: 2011
Singapore
www.airdroid.com/chatinsight/
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Company InformationTidio
Founded: 2013
United States
www.tidio.com/ai-agent/
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Categories |
Categories |
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Not Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Not Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Not Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Not Supported
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Integrations
ActiveCampaign
Not Supported
Adobe Commerce
Not Supported
Agile CRM
Not Supported
BigCommerce
Not Supported
Google Analytics 360
Not Supported
Gorgias
Not Supported
HubSpot CRM
Not Supported
Intercom
Not Supported
Jimdo
Not Supported
LiveChat
Not Supported
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Integrations
ActiveCampaign
Supported
Adobe Commerce
Supported
Agile CRM
Supported
BigCommerce
Supported
Google Analytics 360
Supported
Gorgias
Supported
HubSpot CRM
Supported
Intercom
Supported
Jimdo
Supported
LiveChat
Supported
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