ChatGentFactoryze
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Related Products
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About
ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.
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About
iTrafic is a managed AI sales and customer-service agent for ecommerce stores. Connected to store catalogs and, where supported, order data, it answers questions about products, prices, stock, variants, and store policies. It helps shoppers compare and find products, get recommendations, assemble orders, and receive checkout links, with handoff to a person when needed. It can appear as a website chat widget and, depending on plan, operate on WhatsApp Business, Instagram, TikTok, and Facebook Messenger. The iTrafic team configures, tests, and operates the agent; customers review conversations in a dashboard. WooCommerce is verified in production. Medusa supports product search, comparisons, exact-size selection, and live price and stock checks; checkout and returns remain in development. Shopify and other API-based platforms are reviewed individually. It supports ecommerce product discovery, sales, and customer service.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Online stores, service businesses, clinics, restaurants and agencies that chat with customers all day
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Audience
Ecommerce stores.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$99/month
The $99/month Start tier includes web chat and WhatsApp Business, up to 500 conversations per month shared across channels, and one dashboard user. The $249/month Pro tier adds Instagram, TikTok, and Facebook Messenger, unlimited conversations, up to three dashboard users, and a dedicated engineer. Installation and technical operation are included.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFactoryze
Bangladesh
chatgent.chat
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Company InformationiTrafic
Peru
itrafic.io/ia-para-ecommerce
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Categories |
Categories |
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Integrations
Facebook Messenger
Supported
Instagram
Supported
Shopify
Supported
WhatsApp
Supported
WooCommerce
Supported
Telegram
Supported
TikTok
Not Supported
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Integrations
Facebook Messenger
Supported
Instagram
Supported
Shopify
Supported
WhatsApp
Supported
WooCommerce
Supported
Telegram
Not Supported
TikTok
Supported
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