ChatGent

ChatGent

Factoryze
ChatGent Sentiment

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ChatGent:

About

ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.
Sentiment:

About

Sentiment Customer Service Messaging Platform. Your customers have questions, you are stretched. We can help you get back in front. Thousands of users from the worlds most innovative companies. You can handle all of your customer interactions through one unified inbox. Chat, Email, Social Media, reviews and Messaging conversations are all routed real-time and handled in one unique interface. AI based Bots take care of the repetitive questions leaving your agents with a unified inbox that has been designed for fast and reactive customer care. With the messaging first feel, gone are the old impersonal and transactional email and chat ticket systems. All channels become a messaging first experience, better for your customers and better for your team. Manage Social Messaging channels like Facebook and Twitter (public and private) , web chat, and Messenger channels like Line in shared inboxes, and automatically load balance conversations across your online team.
ChatGent:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Sentiment:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ChatGent:

Audience

Online stores, service businesses, clinics, restaurants and agencies that chat with customers all day
Sentiment:

Audience

Organizations that want a social customer service messaging platform
ChatGent:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
Sentiment:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
ChatGent:

API

Offers API Supported
Sentiment:

API

Offers API Not Supported
ChatGent:

Screenshots and Videos

No images available
Sentiment:

Screenshots and Videos

ChatGent:

Pricing

$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Version Supported
Free Trial Not Supported
Sentiment:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ChatGent:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Sentiment:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ChatGent:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Sentiment:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
ChatGent:

Company Information

Factoryze
Bangladesh
chatgent.chat
Sentiment:

Company Information

Sentiment
Founded: 2014
United Kingdom
www.sentiment.io
ChatGent:

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Sentiment:

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ChatGent:

Categories

AI Chatbots Supported
Sentiment:

Categories

Customer Service Supported
Sentiment:

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported
ChatGent:

Integrations

Instagram Supported
WhatsApp Supported
Azure Marketplace Not Supported
Facebook Not Supported
Facebook Messenger Supported
LinkedIn Not Supported
Shopify Supported
Telegram Supported
WooCommerce Supported
X (Twitter) Not Supported
Sentiment:

Integrations

Instagram Supported
WhatsApp Supported
Azure Marketplace Supported
Facebook Supported
Facebook Messenger Not Supported
LinkedIn Supported
Shopify Not Supported
Telegram Not Supported
WooCommerce Not Supported
X (Twitter) Supported
ChatGent:
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Sentiment:
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