ChatGentFactoryze
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Related Products
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ChatGent:
About
ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.
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Sentiment:
About
Sentiment Customer Service Messaging Platform. Your customers have questions, you are stretched. We can help you get back in front. Thousands of users from the worlds most innovative companies. You can handle all of your customer interactions through one unified inbox. Chat, Email, Social Media, reviews and Messaging conversations are all routed real-time and handled in one unique interface. AI based Bots take care of the repetitive questions leaving your agents with a unified inbox that has been designed for fast and reactive customer care. With the messaging first feel, gone are the old impersonal and transactional email and chat ticket systems. All channels become a messaging first experience, better for your customers and better for your team. Manage Social Messaging channels like Facebook and Twitter (public and private) , web chat, and Messenger channels like Line in shared inboxes, and automatically load balance conversations across your online team.
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ChatGent:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Sentiment:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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ChatGent:
Audience
Online stores, service businesses, clinics, restaurants and agencies that chat with customers all day
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Sentiment:
Audience
Organizations that want a social customer service messaging platform
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ChatGent:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Sentiment:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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ChatGent:
API
Offers API
Supported
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Sentiment:
API
Offers API
Not Supported
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ChatGent:
Screenshots and VideosNo images available
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Sentiment:
Screenshots and Videos |
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ChatGent:
Pricing
$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Version
Supported
Free Trial
Not Supported
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Sentiment:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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ChatGent:
Reviews/
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Sentiment:
Reviews/
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ChatGent:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Sentiment:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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ChatGent:
Company InformationFactoryze
Bangladesh
chatgent.chat
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Sentiment:
Company InformationSentiment
Founded: 2014
United Kingdom
www.sentiment.io
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ChatGent:
Alternatives |
Sentiment:
Alternatives |
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ChatGent:
Categories |
Sentiment:
Categories |
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Sentiment:
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
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ChatGent:
Integrations
Instagram
Supported
WhatsApp
Supported
Azure Marketplace
Not Supported
Facebook
Not Supported
Facebook Messenger
Supported
LinkedIn
Not Supported
Shopify
Supported
Telegram
Supported
WooCommerce
Supported
X (Twitter)
Not Supported
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Sentiment:
Integrations
Instagram
Supported
WhatsApp
Supported
Azure Marketplace
Supported
Facebook
Supported
Facebook Messenger
Not Supported
LinkedIn
Supported
Shopify
Not Supported
Telegram
Not Supported
WooCommerce
Not Supported
X (Twitter)
Supported
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ChatGent:
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Sentiment:
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