ChatGentFactoryze
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MooseDeskVegahub Technology
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Related Products
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About
ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.
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About
MooseDesk is a customer support help desk for Shopify merchants that brings customer conversations and store-related support tasks into one workspace. Teams can manage tickets from email, live chat, social messaging, and other supported channels; use a shared inbox and ticket workflows; and publish a help center with FAQs and self-service content. The product also offers AI-assisted replies and chatbot features, order lookup and tracking support, and Shopify-connected customer and order context. It is designed for ecommerce teams handling pre-sale questions, order-status requests, returns, and post-purchase support. MooseDesk is delivered as a Shopify-connected web application, with a storefront chat widget for customer conversations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Online stores, service businesses, clinics, restaurants and agencies that chat with customers all day
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Audience
Shopify merchants and ecommerce support teams that handle customer questions, order-status requests, returns, and post-purchase support.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$0/month
The Free plan is $0/month. Paid plans are $19/month, $49/month, and $249/month. Paid-plan features vary, and paid plans include a 7-day free trial.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFactoryze
Bangladesh
chatgent.chat
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Company InformationVegahub Technology
United States
moosedesk.com
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Integrations
Shopify
Supported
Facebook Messenger
Supported
Instagram
Supported
Telegram
Supported
TrackingMore
Not Supported
WhatsApp
Supported
WooCommerce
Supported
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Integrations
Shopify
Supported
Facebook Messenger
Not Supported
Instagram
Not Supported
Telegram
Not Supported
TrackingMore
Supported
WhatsApp
Not Supported
WooCommerce
Not Supported
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