ChatDaddy vs. Mindcat Inbox Comparison


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At a glance - Create, manage and dispatch jobs - Plan and optimise routes - Track drivers in real-time - Get live job updates - Capture proof of delivery - Create automated, branded customer comms - SMS, WhatsApp and email - Create digital vehicle inspections - Get actionable data insights - Configure workflows, fields and naming conventions - Secure data store - up to 5 years - Rate cards for 3PLs A subscription includes: - Manager dashboard and mobile app - where managers and dispatchers are in full control. Access all tools and stay up-to-date in real-time - Driver mobile app - an easy-to-use interface for drivers to complete vehicle checks, receive and complete jobs & capture proof of delivery - Scanner app - sort and manage parcels with ease 149 Ratings Visit Website CrankWheel Share your screen instantly while on a phone call with CrankWheel, for an engaging presentation. 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About ChatDaddy helps businesses to save more time and do more sales by leveraging WhatsApp. ChatDaddy's hero products include WhatsApp Team Inbox, WhatsApp Automation, WhatsApp Marketing, WhatsApp Notification, and WhatsApp Shop.	About Mindcat Inbox is a WhatsApp CRM and shared inbox for real estate brokerages and sales teams in Dubai and Riyadh. Leads from WhatsApp, Bayut, Property Finder, Instagram and your website chat land in one inbox on the company number, each assigned to an agent, so the client stays with the brokerage when an agent leaves. Agents see the lead's file beside the chat and use the same inbox on their phones. Managers send WhatsApp broadcasts with approved templates and see reports per agent, desk and number. Fields for the Trakheesi permit, Madmoun QR or REGA ad licence can be added to every lead during setup. WhatsApp runs through Meta's WhatsApp Business API on your own number. Hosted in the UAE or Saudi Arabia and run by Mindcat. Priced per agent per month in AED or SAR; up to 5 agents can start on a fixed quick-start package.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Ecommerce, Beauty Services, Education, Professional Services	Audience Real estate brokerages in Dubai and Riyadh
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing $19 per month Free Version Not Supported Free Trial Supported	Pricing AED 89/agent/month (~USD 24) You pay per agent per month. An agent is anyone who replies to customers in that month. The price per agent drops as your team grows: each band’s price applies only to the agents inside that band. One owner or admin login that only reads reports is free. Band: AED \| SAR \| USD per month 1 to 5: 89 \| 89 \| 24 6 to 20: 59 \| 59 \| 16 21 to 50: 45 \| 45 \| 12 51 and up: 35 \| 35 \| 9.50 Worked example. A brokerage with 12 agents pays 5 × 89 + 7 × 59 = AED 858 a month (SAR 858, about USD 234). With 5 agents it is AED 445. With 20 it is AED 1,330. With 50 it is AED 2,680. How you run it changes the multiplier. Shared, hosted by us in the UAE: The agent price above \| 3 agents (AED/SAR 267) Your own copy, hosted by us in the UAE or Saudi Arabia: Agent price × 2 \| AED/SAR 4,649 (USD 1,266) In your own cloud or servers, run by us: Agent price × 2, and you pay your cloud bill directly \| AED/SAR 4,949 (USD 1,348) Two ways to start. Up to 5 agents on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 agents, and at any size on your own copy or your own cloud, we set it up with you. Quick start (we set it up): The shared plan, 1 to 5 agents \| AED/SAR 2,500 (USD 680.74), fixed \| Your logo on the website chat, one WhatsApp number connected once Meta has verified it, our real estate template (permit, QR, REGA licence and cash flag fields, labels, saved replies in Arabic and English), your contacts imported from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site morning. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours. Managed: The shared plan from 6 agents, and every size on your own copy or your own cloud \| Up to 5 agents: AED/SAR 4,900 (USD 1,334). 6 to 20: AED/SAR 9,900 (USD 2,696). 21 to 50: AED/SAR 19,900 (USD 5,419). Above 50: from AED/SAR 39,900, scoped in writing. \| A morning with your sales manager, then setup to a written plan: your WhatsApp number on Meta’s WhatsApp Business API, website chat, your lead fields (permit, QR, REGA licence, cash flag), labels, saved replies in Arabic and English, Slack alerts and training. From 6 agents it also covers teams by desk, automatic assignment and Salesforce lead sync; for 1 to 5 agents, Salesforce lead sync is AED/SAR 3,900 (USD 1,062). Billed at cost, outside the agent price. Meta’s WhatsApp message fees, SMS and any AI use. Meta bills your own WhatsApp Business account directly, so you see that bill. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Not really anything to say here but i'm told to fill in. We stopped using not long after we started. Cons We have previously informed them that we cancelled the plan via WhatsApp. They acknowledged back then but they still proceeded to charge 1 year subscription fee. I've sent them subsequent emails but no response, and their website chat function is talking to a bot. Before the billing i've tried to reach them, but the bot don't let me talk to a real person. Now they aren't responding when asked for a refund. For new users, please try something else, unless you like talking to a bot to resolve your issues.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information ChatDaddy Founded: 2018 Hong Kong www.chatdaddy.tech/	Company Information Mindcat Technology Consultants FZE Founded: 2022 F-15, Warba Center, Deira, Dubai, United Arab Emirates mindcat.ai/apps/inbox
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Categories Chatbot Supported eCommerce Tools Supported WhatsApp Marketing Supported	Categories Real Estate Supported Real Estate CRM Supported
	Show More Features Real Estate CRM Features Campaign Management Not Supported Client / Property Matching Not Supported Contact Management Supported Dashboard Supported Email Marketing Not Supported Interaction Tracking Not Supported Lead Management Supported Property Alerts Not Supported Referral Tracking Not Supported Segmentation Not Supported
Integrations Salesforce Supported WhatsApp Supported Automate.io Supported Axis LMS Supported Boutir Supported Calendly Supported Google Forms Supported Google Sheets Supported HubSpot CRM Supported Lazada Supported Mindcat Desk Not Supported Paperform Supported Pipedrive Supported SHOPLINE Supported Shopee Supported Shopify Supported SimplyBook.me Supported Typeform Supported WooCommerce Supported Zapier Supported Show More Integrations View All 21 Integrations	Integrations Salesforce Supported WhatsApp Supported Automate.io Not Supported Axis LMS Not Supported Boutir Not Supported Calendly Not Supported Google Forms Not Supported Google Sheets Not Supported HubSpot CRM Not Supported Lazada Not Supported Mindcat Desk Supported Paperform Not Supported Pipedrive Not Supported SHOPLINE Not Supported Shopee Not Supported Shopify Not Supported SimplyBook.me Not Supported Typeform Not Supported WooCommerce Not Supported Zapier Not Supported Show More Integrations View All 4 Integrations
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