WaFlow

WaFlow

WaFlow.io
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About

Chat Mitra is a WhatsApp Business API platform built for businesses that want to manage customer communication, marketing, and automation at scale. It is primarily used by businesses that already have customer data or generate regular leads and need a structured way to engage them through WhatsApp. The platform allows users to send bulk WhatsApp campaigns, schedule broadcasts, and re-target customers using uploaded contact lists or integrated data sources. It includes tools for contact management, template handling, and campaign analytics to track delivery and engagement. Chat Mitra also supports automation through no-code workflows, API access, and webhooks, enabling businesses to trigger messages based on user actions such as lead capture, order placement, or inquiries. AI chatbot capabilities allow automatic replies using integrations with ChatGPT and other AI providers, helping reduce manual effort in handling conversations.

About

WaFlow is an all-in-one business management and customer engagement platform for businesses, combining WhatsApp and Instagram communication with retail management capabilities. It provides a unified team inbox for managing customer conversations, contacts, broadcasts, product catalogs, and customer engagement. For retail businesses, WaFlow includes product and inventory management, supplier and purchase order management, goods receipts, stock tracking and transfers, stock counts, POS, billing, cash sessions, returns, customer loyalty, and business reports. WaFlow also supports customer segmentation, broadcasts, roles and permissions, analytics, tagging, automated agent assignment, WhatsApp commerce, integrations, REST APIs and webhooks. It helps businesses manage sales, inventory, retail operations, customer support, and customer communication from a single platform.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Chat Mitra is designed for businesses that already have customer databases or generate daily leads and want to manage communication through WhatsApp. It is commonly used by eCommerce brands, retailers, service providers, and marketing teams for campaigns, automation, and customer engagement.

Audience

E-commerce & Retail, Banking and Financiers, Ed-tech, Food and Beverage, Gaming, Healthcare, Media and Entertainment, Travel and Hospitality

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

₹0.20 per conversation
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.

An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling.

WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Version
Free Trial

Pricing

$8/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Good software with super simple interface and affordable pricing for small to medium size businesses.

Cons

  • Uploading contacts can be simple and making utility messages should be made easy.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chat Mitra
Founded: 2024
India
chatmitra.com

Company Information

WaFlow.io
Founded: 2025
India
waflow.io

Alternatives

Alternatives

SendSeven

SendSeven

SendSeven GmbH
Wabo

Wabo

Wabo.ai

Categories

Categories

WhatsApp Marketing Features

Alerts
API
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Integrations

WhatsApp
Agent Search on Gemini Enterprise Agent Platform
ChatGPT
Claude
Declarative Webhooks
Grok
Instagram
Shopify
WooCommerce

Integrations

WhatsApp
Agent Search on Gemini Enterprise Agent Platform
ChatGPT
Claude
Declarative Webhooks
Grok
Instagram
Shopify
WooCommerce
Claim Chat Mitra and update features and information
Claim Chat Mitra and update features and information
Claim WaFlow and update features and information
Claim WaFlow and update features and information