WABB

WABB

wabb.ai
+
+

Related Products

  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • Squaretalk
    313 Ratings
    Visit Website
  • 11x
    70 Ratings
    Visit Website
  • CTM
    939 Ratings
    Visit Website
  • Bigly Sales
    8 Ratings
    Visit Website
  • CrankWheel
    240 Ratings
    Visit Website
  • Notifyre
    63 Ratings
    Visit Website
  • DropTrack
    191 Ratings
    Visit Website
  • net2phone
    197 Ratings
    Visit Website
  • Yeastar P-Series PBX System
    116 Ratings
    Visit Website

About

Chat Mitra is a WhatsApp Business API platform built for businesses that want to manage customer communication, marketing, and automation at scale. It is primarily used by businesses that already have customer data or generate regular leads and need a structured way to engage them through WhatsApp. The platform allows users to send bulk WhatsApp campaigns, schedule broadcasts, and re-target customers using uploaded contact lists or integrated data sources. It includes tools for contact management, template handling, and campaign analytics to track delivery and engagement. Chat Mitra also supports automation through no-code workflows, API access, and webhooks, enabling businesses to trigger messages based on user actions such as lead capture, order placement, or inquiries. AI chatbot capabilities allow automatic replies using integrations with ChatGPT and other AI providers, helping reduce manual effort in handling conversations.

About

WABB is a cloud-based WhatsApp business messaging platform for teams managing sales, support, marketing, and customer communications. It provides a no-code chatbot and automation builder for lead capture and qualification, FAQs, routing, onboarding, follow-up, and other conversation flows. A shared inbox lets teams view conversations, assign chats, track ownership, and hand automated conversations to human agents with context. Businesses can send scheduled broadcasts and campaigns, automate responses to Click-to-WhatsApp leads, and review analytics for conversations and campaign activity. WABB also connects WhatsApp workflows with CRM, ecommerce, and spreadsheet tools through named integrations and webhooks. It is aimed at businesses across ecommerce, hospitality, healthcare, education, agencies, and software, as well as sales, support, and marketing teams that need to manage customer interactions on WhatsApp.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Chat Mitra is designed for businesses that already have customer databases or generate daily leads and want to manage communication through WhatsApp. It is commonly used by eCommerce brands, retailers, service providers, and marketing teams for campaigns, automation, and customer engagement.

Audience

Small and medium-sized businesses, sales teams, customer support teams, marketing teams, ecommerce businesses, agencies, and companies that use WhatsApp for customer communication and want to automate conversations with AI.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

₹0.20 per conversation
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.

An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling.

WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Version Not Supported
Free Trial Supported

Pricing

₹2,000/month
WhatsApp AI Agent Builder: ₹2,000/month, including 20,000 credits (about 3,000 AI messages). Main platform Starter: ₹3,006/month equivalent, billed ₹18,036 for six months; Pro: ₹4,410/month equivalent, billed ₹26,460 for six months. Enterprise is custom-priced. Custom chatbot builds are listed from ₹3,000 one-time; final cost depends on scope.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Bulk WhatsApp messaging is very easy to use, and I appreciate the pricing of the ₹1,999/month annual plan. Besides, there are no extra Chat Mitra platform fees, and no markups, so I only have to consider Meta’s messaging charges. In addition, the support team was always ready to help me when I needed assistance.
  • What we like most is the seamless integration of high-performance developer capabilities like reliable APIs and real-time webhooks, combined with fair, transparent pricing. It makes workflow automation effortless without breaking the budget.
  • Good software with super simple interface and affordable pricing for small to medium size businesses.

Cons

  • Some parts of the dashboard could be simpler and more intuitive, especially for someone using the platform for the first time.
  • Minor documentation depth for complex webhook payloads could be slightly more beginner-friendly, but the core functionality and performance make up for it completely.
  • Uploading contacts can be simple and making utility messages should be made easy.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Chat Mitra
Founded: 2024
India
chatmitra.com

Company Information

wabb.ai
Founded: 2025
India
wabb.in/

Alternatives

Alternatives

WAPGROWAI

WAPGROWAI

DI Solutions
Wbotz

Wbotz

ByteWeb IT Solutions Private Limited
WhatsHub

WhatsHub

Irtiqa Hub
Chakra Chat

Chakra Chat

ChakraHQ
WABB

WABB

wabb.ai
RichAutomate

RichAutomate

Groovy Web LLP & RichPOS Software

Categories

WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

WhatsApp Marketing Features

Alerts Not Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Not Supported
Reporting / Analytics Supported

Integrations

Shopify Supported
Agent Search on Gemini Enterprise Agent Platform Supported
ChatGPT Supported
Claude Supported
Declarative Webhooks Supported
Google Sheets Not Supported
Grok Supported
WhatsApp Supported
WooCommerce Supported
Zapier Not Supported
Zoho CRM Not Supported

Integrations

Shopify Supported
Agent Search on Gemini Enterprise Agent Platform Not Supported
ChatGPT Not Supported
Claude Not Supported
Declarative Webhooks Not Supported
Google Sheets Supported
Grok Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
Zapier Supported
Zoho CRM Supported
Claim Chat Mitra and update features and information
Claim Chat Mitra and update features and information
Claim WABB and update features and information
Claim WABB and update features and information