ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd
+
+

Related Products

  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • Squaretalk
    314 Ratings
    Visit Website
  • 11x
    70 Ratings
    Visit Website
  • CTM
    939 Ratings
    Visit Website
  • Jotform
    9,009 Ratings
    Visit Website
  • Bigly Sales
    9 Ratings
    Visit Website
  • CrankWheel
    240 Ratings
    Visit Website
  • Notifyre
    64 Ratings
    Visit Website
  • DropTrack
    191 Ratings
    Visit Website
  • net2phone
    197 Ratings
    Visit Website

About

Chat Mitra is a WhatsApp Business API platform built for businesses that want to manage customer communication, marketing, and automation at scale. It is primarily used by businesses that already have customer data or generate regular leads and need a structured way to engage them through WhatsApp. The platform allows users to send bulk WhatsApp campaigns, schedule broadcasts, and re-target customers using uploaded contact lists or integrated data sources. It includes tools for contact management, template handling, and campaign analytics to track delivery and engagement. Chat Mitra also supports automation through no-code workflows, API access, and webhooks, enabling businesses to trigger messages based on user actions such as lead capture, order placement, or inquiries. AI chatbot capabilities allow automatic replies using integrations with ChatGPT and other AI providers, helping reduce manual effort in handling conversations.

About

ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Chat Mitra is designed for businesses that already have customer databases or generate daily leads and want to manage communication through WhatsApp. It is commonly used by eCommerce brands, retailers, service providers, and marketing teams for campaigns, automation, and customer engagement.

Audience

Indian D2C brands and their marketing, sales and support teams

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

₹0.20 per conversation
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.

An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling.

WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Version Not Supported
Free Trial Supported

Pricing

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Bulk WhatsApp messaging is very easy to use, and I appreciate the pricing of the ₹1,999/month annual plan. Besides, there are no extra Chat Mitra platform fees, and no markups, so I only have to consider Meta’s messaging charges. In addition, the support team was always ready to help me when I needed assistance.
  • What we like most is the seamless integration of high-performance developer capabilities like reliable APIs and real-time webhooks, combined with fair, transparent pricing. It makes workflow automation effortless without breaking the budget.
  • Good software with super simple interface and affordable pricing for small to medium size businesses.

Cons

  • Some parts of the dashboard could be simpler and more intuitive, especially for someone using the platform for the first time.
  • Minor documentation depth for complex webhook payloads could be slightly more beginner-friendly, but the core functionality and performance make up for it completely.
  • Uploading contacts can be simple and making utility messages should be made easy.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chat Mitra
Founded: 2024
India
chatmitra.com

Company Information

Apporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com

Alternatives

Alternatives

WAPGROWAI

WAPGROWAI

DI Solutions
WhatsHub

WhatsHub

Irtiqa Hub
Chakra Chat

Chakra Chat

ChakraHQ
WABB

WABB

wabb.ai
Zena AI

Zena AI

Fictora Labs

Categories

WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

WhatsApp Marketing Features

Alerts Not Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Not Supported
Reporting / Analytics Supported

Integrations

WhatsApp Supported
Agent Search on Gemini Enterprise Agent Platform Supported
ChatGPT Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Declarative Webhooks Supported
Facebook Messenger Not Supported
Grok Supported
Instagram Not Supported
Shopify Supported
WooCommerce Supported

Integrations

WhatsApp Supported
Agent Search on Gemini Enterprise Agent Platform Not Supported
ChatGPT Not Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Declarative Webhooks Not Supported
Facebook Messenger Supported
Grok Not Supported
Instagram Supported
Shopify Not Supported
WooCommerce Not Supported
Claim Chat Mitra and update features and information
Claim Chat Mitra and update features and information
Claim ChatDesq and update features and information
Claim ChatDesq and update features and information