ChatDesqApporio Infolabs Pvt Ltd
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Related Products
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About
Chat Mitra is a WhatsApp Business API platform built for businesses that want to manage customer communication, marketing, and automation at scale. It is primarily used by businesses that already have customer data or generate regular leads and need a structured way to engage them through WhatsApp.
The platform allows users to send bulk WhatsApp campaigns, schedule broadcasts, and re-target customers using uploaded contact lists or integrated data sources. It includes tools for contact management, template handling, and campaign analytics to track delivery and engagement.
Chat Mitra also supports automation through no-code workflows, API access, and webhooks, enabling businesses to trigger messages based on user actions such as lead capture, order placement, or inquiries. AI chatbot capabilities allow automatic replies using integrations with ChatGPT and other AI providers, helping reduce manual effort in handling conversations.
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About
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Chat Mitra is designed for businesses that already have customer databases or generate daily leads and want to manage communication through WhatsApp. It is commonly used by eCommerce brands, retailers, service providers, and marketing teams for campaigns, automation, and customer engagement.
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Audience
Indian D2C brands and their marketing, sales and support teams
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
₹0.20 per conversation
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.
An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling. WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Version
Not Supported
Free Trial
Supported
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PricingA free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationChat Mitra
Founded: 2024
India
chatmitra.com
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Company InformationApporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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WhatsApp Marketing Features
Alerts
Not Supported
API
Supported
Autoresponder
Supported
Bulk Messaging
Supported
Campaign Management
Supported
Contact Management
Supported
Multi-Language Support
Not Supported
Reporting / Analytics
Supported
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Integrations
WhatsApp
Supported
Agent Search on Gemini Enterprise Agent Platform
Supported
ChatGPT
Supported
Claude
Supported
Claude Duet
Supported
Claude for Legal
Supported
Declarative Webhooks
Supported
Facebook Messenger
Not Supported
Grok
Supported
Instagram
Not Supported
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Integrations
WhatsApp
Supported
Agent Search on Gemini Enterprise Agent Platform
Not Supported
ChatGPT
Not Supported
Claude
Not Supported
Claude Duet
Not Supported
Claude for Legal
Not Supported
Declarative Webhooks
Not Supported
Facebook Messenger
Supported
Grok
Not Supported
Instagram
Supported
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