Chat API vs. Unifonic Comparison


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About Chat API is designed to create chat bots and integrate WhatsApp with business systems: CRM, ERP or a website. Chat API is already used for many projects: sending and reading messages from the CRM-system, recording in the beauty salon, sending details of the vacancy or chat-bot with promotional codes. Create a chat bot in a couple of hours or integrate into 6,000 dialogs per day in PHP, JavaScript, Google Docs, Python, Java, C# or even VBA. The official closed API WhatsApp WEB under the hood works stably and does not fall when you update WhatsApp - this is our main difference from other solutions.	About Unifonic is an AI-driven platform that enables personalized omnichannel customer engagement. It offers a range of communication channels, including SMS, WhatsApp, Messenger, push notifications, and voice, allowing businesses to connect with customers through their preferred mediums. The platform supports over 100 native integrations with tools like Salesforce, HubSpot, and Shopify, facilitating seamless workflow automation. Unifonic's Flow Studio provides pre-built templates for common use cases such as abandoned cart reminders, OTPs, and chatbot automation, simplifying the implementation of automated workflows. The platform is designed to enhance marketing efforts, streamline IT and operations with low-code development tools, and improve customer support by offering 24/7 AI-powered assistance. Unifonic has a global reach, with 95% coverage, over 25 billion messages sent, and more than 5,000 customers.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies or individuals who want to create chat bots and integrate WhatsApp with business systems	Audience Marketing professionals in need of a tool to enhance customer engagement through AI-powered communication
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $39 per month Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Chat API Founded: 2015 Russia chat-api.com/en/	Company Information Unifonic Saudi Arabia www.unifonic.com
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Categories Chatbot Supported SMS Marketing Supported	Categories AI Customer Service Supported Chatbot Supported Conversational AI Supported Customer Engagement Supported Live Chat Supported Multi-Factor Authentication (MFA) Supported Push Notifications Supported SMS Marketing Supported Workflow Automation Supported Workflow Management Supported

Integrations WhatsApp Supported ActiveCampaign Not Supported Campaign Monitor Not Supported Copper Not Supported Facebook Messenger Not Supported Freshchat Not Supported Google Sheets Not Supported Kit Not Supported Microsoft Dynamics 365 Finance Not Supported Moosend Not Supported Odoo Not Supported Pipedream Supported SAP Business ByDesign Not Supported SQL Server Not Supported Salesforce Not Supported SendGrid Not Supported Tiendanube Not Supported VTEX Not Supported VerticalResponse Not Supported WebEngage Not Supported Show More Integrations View All 2 Integrations	Integrations WhatsApp Supported ActiveCampaign Supported Campaign Monitor Supported Copper Supported Facebook Messenger Supported Freshchat Supported Google Sheets Supported Kit Supported Microsoft Dynamics 365 Finance Supported Moosend Supported Odoo Supported Pipedream Not Supported SAP Business ByDesign Supported SQL Server Supported Salesforce Supported SendGrid Supported Tiendanube Supported VTEX Supported VerticalResponse Supported WebEngage Supported Show More Integrations View All 82 Integrations
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