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About

Increase customer lifetime value with new level of insight into why customers are canceling and a clear path on how to improve. Retain customers with a high performing cancel experience. The cancel button redirects customers to a cancel experience powered by Chargebee Retention, with personalized details designed to win them back. Dynamic offers are presented to customers based on targeting parameters. Automated workflows engage customers and track activity across channels and tools. Collect insights in simple dashboards that help you take action and retain more customers. With Chargebee Retention you can address customer concerns before your customers cancel with an automated, scalable, and personalized experience.

About

Subsets increases lifetime value in subscription media by enabling commercial teams to run AI-driven retention experiments without engineering support. We analyze the key factors that drive retention across your customer journey. Using explainable AI, we recommend unique retention strategies for each segment. Take the guesswork out of flows by experimenting first and automating what works. Connect directly to your source systems or data warehouse. Subsets platform enables business teams to act. Orchestrate campaigns with the tools you know and love. Join successful subscription businesses that are leveraging Subsets to automate retention with AI. Purpose-built for commercial teams, providing seamless integration. Understand what makes subscribers stay and run proactive retention flows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies, businesses and merchants interested in a solution to offer their customers an optimized cancel experience

Audience

Enterprises requiring a solution to understand, engage, and retain their subscribers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$250 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Chargebee
Founded: 2011
United States
www.chargebee.com/retention/

Company Information

Subsets
www.subsets.com

Alternatives

Alternatives

1Capture

1Capture

Momentum Labs
SmartKarrot

SmartKarrot

SmartKarrot Inc

Categories

Churn Prevention Supported
Customer Retention Supported
Customer Success Supported

Categories

Customer Retention Supported
Customer Success Supported

Integrations

Chargebee Supported
KonnectzIT Supported
Recurly Supported
Revaly Supported
Salesforce Supported
Segment EDI Platform Supported
Slack Supported
Stripe Supported
Zapier Supported

Integrations

Chargebee Not Supported
KonnectzIT Not Supported
Recurly Not Supported
Revaly Not Supported
Salesforce Not Supported
Segment EDI Platform Not Supported
Slack Not Supported
Stripe Not Supported
Zapier Not Supported
Claim Chargebee Retention and update features and information
Claim Chargebee Retention and update features and information
Claim Subsets and update features and information
Claim Subsets and update features and information