Related Products
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About
Integrated with many popular payment gateways. This allows us to update records and retrieve disputed transaction data. Track the lifecycle of a disputed transaction from an RMI to a pre-arbitration response. Review dispute events with attached documentation. System webhooks can be used to be sent when new chargebacks or alerts are created. OnChange status changes on records can be sent for chargebacks or alerts. We utilize specific functions from a CRM to help mitigate risk. Cancelling orders, blacklisting customers, adding notes are included features of our system. Collaborative data reporting specifically designed for disputes. Many unique reports can help deliver insights quickly for decision-making. Our Merchant API allows merchants to add new MIDs instantaneously for services. This eliminates set up forms, spreadsheets and welcome emails/calls. New advanced software will search and auto-match transactions to disputes and for alerts.
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About
Synctrack is a post-purchase experience platform built for Shopify merchants. It helps ecommerce businesses manage and optimize the customer journey after checkout, from payment tracking and shipment visibility to delivery updates, returns, and exchanges.
Synctrack PayPal Tracking Sync automatically syncs order tracking information to PayPal and Stripe, helping merchants keep payment records updated, support faster fund release, and reduce payment disputes and chargeback risks.
Synctrack Order Tracking provides a branded order tracking page where customers can look up orders, view real-time shipment status, delivery progress, carrier information, and tracking history. Merchants can customize the tracking experience with their branding, product recommendations, support links, and social media.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and businesses seeking a payment processing and dispute management solution
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Audience
Shopify merchants, Shopify app developers, eCommerce marketers, agencies, and businesses interested in Shopify app discovery, app analytics, competitor analysis, and Shopify ecosystem insights.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$0
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationChargeback Defense
United States
www.chargebackdefense.com
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Company InformationSynctrack
Founded: 2017
Vietnam
synctrack.io
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Categories |
Categories |
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Integrations
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Shopify
Worldpay
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Integrations
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Shopify
Worldpay
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