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About

Integrated with many popular payment gateways. This allows us to update records and retrieve disputed transaction data. Track the lifecycle of a disputed transaction from an RMI to a pre-arbitration response. Review dispute events with attached documentation. System webhooks can be used to be sent when new chargebacks or alerts are created. OnChange status changes on records can be sent for chargebacks or alerts. We utilize specific functions from a CRM to help mitigate risk. Cancelling orders, blacklisting customers, adding notes are included features of our system. Collaborative data reporting specifically designed for disputes. Many unique reports can help deliver insights quickly for decision-making. Our Merchant API allows merchants to add new MIDs instantaneously for services. This eliminates set up forms, spreadsheets and welcome emails/calls. New advanced software will search and auto-match transactions to disputes and for alerts.

About

Synctrack is a post-purchase experience platform built for Shopify merchants. It helps ecommerce businesses manage and optimize the customer journey after checkout, from payment tracking and shipment visibility to delivery updates, returns, and exchanges. Synctrack PayPal Tracking Sync automatically syncs order tracking information to PayPal and Stripe, helping merchants keep payment records updated, support faster fund release, and reduce payment disputes and chargeback risks. Synctrack Order Tracking provides a branded order tracking page where customers can look up orders, view real-time shipment status, delivery progress, carrier information, and tracking history. Merchants can customize the tracking experience with their branding, product recommendations, support links, and social media.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and businesses seeking a payment processing and dispute management solution

Audience

Shopify merchants, Shopify app developers, eCommerce marketers, agencies, and businesses interested in Shopify app discovery, app analytics, competitor analysis, and Shopify ecosystem insights.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$0
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chargeback Defense
United States
www.chargebackdefense.com

Company Information

Synctrack
Founded: 2017
Vietnam
synctrack.io

Alternatives

Alternatives

Utterbond

Utterbond

WebContrive Technologies Pvt Ltd

Categories

Categories

Integrations

First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Shopify
Worldpay

Integrations

First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Shopify
Worldpay
Claim Chargeback Defense and update features and information
Claim Chargeback Defense and update features and information
Claim Synctrack and update features and information
Claim Synctrack and update features and information