Chaos IntellectChaos Software
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eContactSkyCreek
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Related Products
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About
Chaos Intellect: Business email software and CRM contact management done right! If you haven't heard of Chaos Intellect before now, you've missed out! We have years of experience making great contact management CRM software, as featured in our award winning contact manager called Time & Chaos. Chaos Intellect combines this powerful contact manager experience with a great email client that hits the sweet spot for users like you! Why should you choose Chaos Intellect? We have two ways to answer that for you: on the left, you can view our features, organized by whether you are a Casual User, Business User or Advanced Power User. On the right, we let other users provide their own testimonials of how Intellect has worked for them. Keep reading for more details! Once you see enough to convince you to try it, keep in mind we have a fully-functional trial version you can download with no missing features and no hassles. We want you to see it work in the real world without any guessing!
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About
eContact currently facilitates millions of dynamic, intelligently timed and cost-suppressing multi-channel (IVR, SMS, Email) customer contacts per month for some of the largest, Fortune 500 contact operations in North America. Utilize tightly integrated IVR, email, and SMS text message capabilities to work in concert to deliver the right contact, over the right channel, to the right customer, at the right time. Dynamically ratchet up the volume of automated customer contacts to deliver within the highest probability contact windows to further maximize customer contact and action rates. Align outbound customer contact volumes to the level of customer support resources on hand, based on historical transfer rates and underlying service conditions. Incorporate individual channel preferences, customer status, and other customer variables to personalize the timing, message content, and frequency of customer contact attempts.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses looking for email software and CRM contact management solutions
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Audience
Companies in need of a front-line customer contact management platform to optimize their costumer support and management operations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$59.95 per user
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationChaos Software
Founded: 1997
United States
www.chaossoftware.com/intellect.aspx
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Company InformationSkyCreek
Founded: 2003
United States
www.skycreek.com/products/econtact/
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Categories |
Categories |
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Contact Management Features
Activity Management
Not Supported
Appointment Management
Supported
Contact Database
Supported
Contact History
Supported
Contact Import/Export
Supported
Customer Pipeline
Not Supported
Email Marketing
Supported
Group Management
Not Supported
Interaction Tracking
Supported
Lead Management
Not Supported
Prospecting Tools
Not Supported
Sales Pipeline Management
Supported
Search / Filter
Not Supported
Segmentation
Supported
Shared Contacts
Not Supported
Social Media Integration
Not Supported
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Integrations
Microsoft 365
Supported
Microsoft Access
Supported
Microsoft Excel
Supported
Microsoft Exchange
Supported
Microsoft Outlook
Supported
Skype
Supported
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Integrations
Microsoft 365
Not Supported
Microsoft Access
Not Supported
Microsoft Excel
Not Supported
Microsoft Exchange
Not Supported
Microsoft Outlook
Not Supported
Skype
Not Supported
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