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About

Channelkit is a company created by a small diverse team of four. There are visibly tracable features of each one of us — in the way we organize our work (and life), in the product itself, and in the way we treat our customers. Organize and share your knowledge. And your passions! Beautiful bookmarking for organized minds. 5 preset card categories to collect things that everyone saves and shares from time to time. Create your own card categories with custom fields to add links, comments, tags and attach files. Cards are organized into Channels that are private by default, but can be shared publicly or secretly.

About

Talisma Knowledgebase empowers your customer service staff by providing instant access to critical knowledge at the heart of your operations, reducing operational costs and improving business efficiency and growth. With Talisma Knowledgebase, service and support groups can continually capture, create, and refine knowledge solutions as part of their daily workflow. As solutions are approved and published to the knowledgebase, they become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Users can easily tailor content delivery to different audiences using content rules and branded knowledge article templates. Easily track and report on knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more. In addition, detailed information about each knowledgebase visitor’s query is logged in the contact record.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Bookmarking platform for anyone

Audience

Organizations of all sizes searching for a solution to get instant access to critical knowledge

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$2 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Channelkit
Founded: 2012
Russia
www.channelkit.com/landing/home

Company Information

Talisma
Founded: 1999
United States
www.talisma.com/products/knowledge-base-software/

Alternatives

Alternatives

Teamwork Spaces

Teamwork Spaces

Teamwork.com
RightAnswers

RightAnswers

Upland Software

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

No info available.

Integrations

No info available.
Claim Channelkit and update features and information
Claim Channelkit and update features and information
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Claim Talisma Knowledgebase and update features and information