Channel.me vs. Chatra Comparison


Channel.me	Chatra	+	+
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Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 939 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. 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About Software that connects people, because we believe together is better. Live chat for customer service, no more stress dealing with multiple chats at the same time. Chat software specifically designed for high-volume customer services. We also offer co-browsing for customer service. Not being able to see what a website visitor sees on their screen? Help website visitors remotely with web-based screen sharing. We integrated co-browsing into our live chat. This makes it easier to understand and help the customer. Once you are logged into live chat, visitors will be invited to chat with you automatically. Send pre-defined responses to save time and maintain consistency. Use the pause function to temporarily stop new chats from coming in per agent. Your website visitors can share their browser screen with a contact center agent. This allows the agent to see what the customer is talking about in less than 2 seconds.	About Live chat, chat bots, email & social messaging for business. Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use messenger mode and reply to messages at your own pace. Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs. Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message. Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value. Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Brands and businesses searching for a solution to support and help visitors on their website	Audience Brands, companies and businesses in need of a tool to talk with visitors on their website
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $14 per year Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Channel.me Founded: 2010 Netherlands channel.me/	Company Information Chatra Founded: 2014 United States chatra.io
Alternatives Talisma Chat & Co-browse Talisma	Alternatives Tidio
LiveCaller	LiveChat LiveChat Software
Acquire	Chaport
Live Assist for Microsoft Dynamics 365 Communication Business Avenue	Velaro
Unblu View All	HelpCrunch View All
Categories Co-Browsing Supported Live Chat Supported	Categories Live Chat Supported
	Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported
Integrations Alfa-Track Not Supported CS-Cart Free Not Supported CT Mobility Not Supported DentalTap Not Supported Desktop.com Not Supported Easyflow Not Supported Feederloop Not Supported Front Not Supported HelpShelf Not Supported Quickwork Not Supported Revamp CRM Not Supported RiskVille Not Supported Simple.ink Not Supported Stackreaction Not Supported Supportbench Not Supported Vsble Not Supported Workers by Delos Not Supported Wufoo Not Supported Zapier Not Supported elevio Not Supported Show More Integrations	Integrations Alfa-Track Supported CS-Cart Free Supported CT Mobility Supported DentalTap Supported Desktop.com Supported Easyflow Supported Feederloop Supported Front Supported HelpShelf Supported Quickwork Supported Revamp CRM Supported RiskVille Supported Simple.ink Supported Stackreaction Supported Supportbench Supported Vsble Supported Workers by Delos Supported Wufoo Supported Zapier Supported elevio Supported Show More Integrations View All 27 Integrations
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