Chakra Chat vs. MOON Chat Comparison


Chakra Chat ChakraHQ	MOON Chat THE MOON Agency	+	+
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About Chakra Chat is an official WhatsApp Business API platform for sales, support, and marketing teams. Manage all conversations through a Shared Chat Inbox, run Template Broadcast Campaigns to segmented lists, and automate customer interactions with Chatbots and AI Agents 24/7. Built for eCommerce: integrate Shopify, WooCommerce, or Wix, sync your product catalog, and convert WhatsApp conversations into sales. Key features: • Shared Chat Inbox & automated chat assignment • Template Broadcast Campaigns — segmented messaging at scale • Chatbots & AI Agents — automate conversations • WhatsApp Business API Calling • WhatsApp Groups API • eCommerce & Catalog Integration • Lead Management • Reporting & Insights — delivery & read rates, chat metrics • Chakra APIs — integrate tech stack • API Integration Partner & Agency Partner programs No markup on Meta's standard template message rates. Supports multiple WhatsApp numbers, coexistence setup, and assisted onboar	About MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience SMB team, Sales & Marketing Teams, Marketing Agencies, Vertical SaaS solutions, All B2C Businesses	Audience Online stores and business websites that want an AI assistant answering customers from their real catalog and pages
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $12.49/month Free Version Supported Free Trial Supported	Pricing €39/month Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information ChakraHQ Founded: 2019 India chakrahq.com	Company Information THE MOON Agency Founded: 2019 Romania moonchat.ro/en/
Alternatives WOZTELL	Alternatives No Alternatives
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Categories WhatsApp Marketing Supported	Categories AI Chatbots Supported
Show More Features WhatsApp Marketing Features Alerts Supported API Supported Autoresponder Supported Bulk Messaging Supported Campaign Management Supported Contact Management Supported Multi-Language Support Supported Reporting / Analytics Supported
Integrations Shopify Supported WhatsApp Supported WooCommerce Supported Facebook Supported Facebook Messenger Not Supported Gomag Not Supported Google Ads Supported Google Merchant Center Not Supported Instagram Not Supported PrestaShop Not Supported Telegram Not Supported TikTok Supported WordPress Not Supported Show More Integrations View All 6 Integrations	Integrations Shopify Supported WhatsApp Supported WooCommerce Supported Facebook Not Supported Facebook Messenger Supported Gomag Supported Google Ads Not Supported Google Merchant Center Supported Instagram Supported PrestaShop Supported Telegram Supported TikTok Not Supported WordPress Supported Show More Integrations View All 10 Integrations
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