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About

Certainly is a Conversational AI Platform made for ecommerce and customer service. Through our next-generation technology, companies are able to deliver exceptional experiences and scale their growth. Insights from conversations with visitors ensure fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on. From customer care, sales and marketing to community, HR and management, it’s your new conversational interface that turns any user interaction into a frictionless, convenient & relevant user experience. Wondering how automated chat can help your business? Get a demo Conversational AI chatbot tailored with your content and let one of our specialists walk you through it.

About

Heyy is an AI-powered customer messaging and automation platform that helps businesses manage and scale conversations, sales, support, and marketing across channels like WhatsApp, Instagram, Facebook Messenger, and website chat from one unified interface. Users create customizable “AI Employees” that can chat with customers, answer FAQs, qualify leads, automate sales funnels, route messages, and integrate with CRMs, ecommerce systems, ticketing tools, and backend workflows without coding required. It includes features such as multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing broadcasts, and simple integrations via APIs or webhooks to turn live chat into measurable business outcomes; its AI can also escalate complex queries to humans while handling routine tasks to save teams time and provide consistent 24/7 engagement.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to improve their services and increase sales

Audience

Businesses of any size that want to automate and personalize customer communication and support across multiple channels using AI agents

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$49 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Certainly
Founded: 2016
Denmark
www.certainly.io

Company Information

Heyy
Founded: 2024
United States
heyy.io

Alternatives

Ada

Ada

Ada.cx

Alternatives

Heyday AI

Heyday AI

Hootsuite
ZoomInfo Chat

ZoomInfo Chat

ZoomInfo
Alhena

Alhena

Alhena.ai

Categories

AI Sales Tools Supported
Chatbot Supported
Conversational AI Supported

Categories

AI Agents Supported
AI Chatbots Supported
AI CRM Supported
AI Employees Supported
Chatbot Supported
Conversational AI Supported
WhatsApp Marketing Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Not Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Integrations

Slack Supported
Zapier Supported
Calendly Not Supported
Facebook Supported
Facebook Messenger Not Supported
Freshdesk Supported
Gmail Not Supported
Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Jira Supported
Jira Work Management Supported
Microsoft Teams Supported
Notion Not Supported
Pipedrive Supported
Salesforce Supported
UPS Ready Supported
WhatsApp Not Supported
Zendesk Supported
monday AI work platform Not Supported

Integrations

Slack Supported
Zapier Supported
Calendly Supported
Facebook Not Supported
Facebook Messenger Supported
Freshdesk Not Supported
Gmail Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Jira Not Supported
Jira Work Management Not Supported
Microsoft Teams Not Supported
Notion Supported
Pipedrive Not Supported
Salesforce Not Supported
UPS Ready Not Supported
WhatsApp Supported
Zendesk Not Supported
monday AI work platform Supported
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