RemoteCall

RemoteCall

RSUPPORT Co. Ltd.
5.0 out of 5 stars
CentreStack RemoteCall

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CentreStack:

About

CentreStack boosts workforce mobility with cloud file sharing and mobile access, while retaining security permissions and familiar user experiences from file servers. With Active Directory and permissions inherited, no other solution better unites existing IT infrastructure's on premise security with cloud mobility. CentreStack enhances file servers to enable productivity and collaboration for mobile workers who use multiple devices, such as smartphones and media tablets, in addition to PCs. CentreStack can either enhance an existing file server to enable mobile access or it can migrate existing file server data and security permissions to a user defined cloud. In either case, the product is focused on maintaining a familiar file server experience with enhanced usability, security, compliance and data control. Enterprises can opt to maintain existing security and compliance, by keeping their data in on-premise file servers without cloud replication.
RemoteCall:

About

RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. Best solution for IT professionals. Enhance your business, from your PCs, mobile devices, websites and apps, with RSUPPORT's revolutionary remote service technology. Our flagship products, RemoteCall WebViewer has been well received and praised by all types of companies, governments, public institutions, manufacturers, as well as from organizations in finance and education, for its impressive speed, reliability, and security.
CentreStack:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
RemoteCall:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
CentreStack:

Audience

Enterprises that need a secure file sharing and mobile remote access solution to drive workforce mobility
RemoteCall:

Audience

Call centers, IT team, customer support
CentreStack:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
RemoteCall:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CentreStack:

API

Offers API Supported
RemoteCall:

API

Offers API Not Supported
CentreStack:

Screenshots and Videos

RemoteCall:

Screenshots and Videos

CentreStack:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
RemoteCall:

Pricing

$59.90/month/user
PC : $59.90 / month / user
PC + Mobile : $79.90 / month / user
PC + Visual : $74.90 / month / user
PC + Mobile + Visual : $129.90 / month / user

* Bulk license discount available.
** Standalone/in-house deployment available.
Free Version Not Supported
Free Trial Supported
CentreStack:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
RemoteCall:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 3.0 / 5
support 4.0 / 5
RemoteCall:

Pros & Cons from Real Users

Pros

  • Easy to initiate a remote support session using a simple six-digit code, which improves security. The data usage during sessions is efficient, and the program automatically removes itself after the session ends.

Cons

  • The connection quality may depend on the user’s network environment, and first-time users may need brief guidance to understand how to start the session smoothly.
CentreStack:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
RemoteCall:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
CentreStack:

Company Information

CentreStack
Founded: 2008
United States
www.centrestack.com
RemoteCall:

Company Information

RSUPPORT Co. Ltd.
Founded: 2001
South Korea
www.remotecall.com
CentreStack:

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RemoteCall:

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RemoteCall:
CentreStack:
RemoteCall:
ConnectWise ScreenConnect

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CentreStack:

Categories

Cloud Migration Supported
Disaster Recovery Supported
Remote Support Supported
RemoteCall:

Categories

Remote Support Supported
RemoteCall:

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported
CentreStack:

Integrations

AWS Identity and Access Management (IAM) Supported
Active Directory Supported
Amazon Web Services (AWS) Supported
Cisco Duo Supported
Dropbox Supported
Google Authenticator Supported
Google Drive Supported
IBM MaaS360 Supported
Microsoft 365 Supported
Microsoft Azure Supported
Microsoft OneDrive Supported
Microsoft Outlook Supported
Okta Supported
Rackspace OpenStack Supported
RemoteCall:

Integrations

AWS Identity and Access Management (IAM) Not Supported
Active Directory Not Supported
Amazon Web Services (AWS) Not Supported
Cisco Duo Not Supported
Dropbox Not Supported
Google Authenticator Not Supported
Google Drive Not Supported
IBM MaaS360 Not Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
Microsoft OneDrive Not Supported
Microsoft Outlook Not Supported
Okta Not Supported
Rackspace OpenStack Not Supported
CentreStack:
Claim CentreStack and update features and information
Claim CentreStack and update features and information
RemoteCall:
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