ExpressConnectService Express
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Related Products
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About
CENTEROS is a Data Center Infrastructure Management (DCIM) solution that provides comprehensive tools for effective data center operations. Its capacity management features offer graphical views of resources, enabling quick identification of spare capacity or potential issues related to space, racks, power, cooling, weight, and network connections. Real-time monitoring capabilities allow users to capture usage data from intelligent devices, facilitating immediate detection of power, temperature, and humidity concerns. The platform's change management workflows ensure consistency and timely completion of installations, while its asset management tools enable efficient searching and locating of equipment within the data center. Additionally, CENTEROS includes impact assessment tools to identify equipment and customers affected by changes, as well as customer and contact management features to maintain authorized access to equipment.
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About
Simplify support and increase your productivity. ExpressConnect is an all-in-one solution designed to power your data center maintenance. Let us identify failures and minimize disruptions with hardware monitoring for your server, storage, and network equipment. Skip placing service calls with automated support. 24/7 support automatically opens tickets using real-time alerts. Fault diagnosis and service insights for every ticket. Secure agentless and email-based solutions. Manage your tickets anytime from anywhere quickly and easily with ExpressConnect. Upload technical documents and share notes to collaborate directly with your engineer. Track real-time service ticket status and view history by agreement, location, or date. Place tickets in your existing ITSM with a custom integration. Accurately forecast plans for infrastructure projects and adjust maintenance coverage with the support data you need.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
IT teams
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Audience
Companies in search of a solution to manage their tickets, callbacks, and forecast plans
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$20000.00/one-time
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCENTEROS
Founded: 2007
New Zealand
www.centeros.com
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Company InformationService Express
Founded: 1993
United States
serviceexpress.com/expressconnect/
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Alternatives |
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Categories |
Categories |
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Data Center Management Features
Audit Trail
Supported
Behavior-Based Acceleration
Not Supported
Cross Reference System
Supported
Device Auto Discovery
Not Supported
Diagnostic Testing
Not Supported
Import / Export Data
Supported
JCL Management
Not Supported
Multi-Platform
Supported
Multi-User
Supported
Power Management
Supported
Sarbanes-Oxley Compliance
Not Supported
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Integrations
Datadog
Not Supported
HPE OneView
Not Supported
Nagios Core
Not Supported
SolarWinds Access Rights Manager
Not Supported
Splunk Cloud Platform
Not Supported
WhatsUp Gold
Not Supported
Zabbix
Not Supported
Zenoss
Not Supported
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Integrations
Datadog
Supported
HPE OneView
Supported
Nagios Core
Supported
SolarWinds Access Rights Manager
Supported
Splunk Cloud Platform
Supported
WhatsUp Gold
Supported
Zabbix
Supported
Zenoss
Supported
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