ExpressConnect

ExpressConnect

Service Express
+
+

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About

CENTEROS is a Data Center Infrastructure Management (DCIM) solution that provides comprehensive tools for effective data center operations. Its capacity management features offer graphical views of resources, enabling quick identification of spare capacity or potential issues related to space, racks, power, cooling, weight, and network connections. Real-time monitoring capabilities allow users to capture usage data from intelligent devices, facilitating immediate detection of power, temperature, and humidity concerns. The platform's change management workflows ensure consistency and timely completion of installations, while its asset management tools enable efficient searching and locating of equipment within the data center. Additionally, CENTEROS includes impact assessment tools to identify equipment and customers affected by changes, as well as customer and contact management features to maintain authorized access to equipment.

About

Simplify support and increase your productivity. ExpressConnect is an all-in-one solution designed to power your data center maintenance. Let us identify failures and minimize disruptions with hardware monitoring for your server, storage, and network equipment. Skip placing service calls with automated support. 24/7 support automatically opens tickets using real-time alerts. Fault diagnosis and service insights for every ticket. Secure agentless and email-based solutions. Manage your tickets anytime from anywhere quickly and easily with ExpressConnect. Upload technical documents and share notes to collaborate directly with your engineer. Track real-time service ticket status and view history by agreement, location, or date. Place tickets in your existing ITSM with a custom integration. Accurately forecast plans for infrastructure projects and adjust maintenance coverage with the support data you need.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams

Audience

Companies in search of a solution to manage their tickets, callbacks, and forecast plans

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20000.00/one-time
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CENTEROS
Founded: 2007
New Zealand
www.centeros.com

Company Information

Service Express
Founded: 1993
United States
serviceexpress.com/expressconnect/

Alternatives

Power IQ

Power IQ

Raritan

Alternatives

SmartITSM

SmartITSM

Service Grid Tech
Site24x7 StatusIQ

Site24x7 StatusIQ

ManageEngine
Sunbird DCIM

Sunbird DCIM

Sunbird Software Inc.
Vorex

Vorex

Kaseya

Categories

Categories

Data Center Management Features

Audit Trail Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Supported
Device Auto Discovery Not Supported
Diagnostic Testing Not Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Supported
Power Management Supported
Sarbanes-Oxley Compliance Not Supported

Integrations

Datadog Not Supported
HPE OneView Not Supported
Nagios Core Not Supported
SolarWinds Access Rights Manager Not Supported
Splunk Cloud Platform Not Supported
WhatsUp Gold Not Supported
Zabbix Not Supported
Zenoss Not Supported

Integrations

Datadog Supported
HPE OneView Supported
Nagios Core Supported
SolarWinds Access Rights Manager Supported
Splunk Cloud Platform Supported
WhatsUp Gold Supported
Zabbix Supported
Zenoss Supported
Claim CENTEROS and update features and information
Claim CENTEROS and update features and information
Claim ExpressConnect and update features and information
Claim ExpressConnect and update features and information