ExpressConnectService Express
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Related Products
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About
CENTEROS is a Data Center Infrastructure Management (DCIM) solution that provides comprehensive tools for effective data center operations. Its capacity management features offer graphical views of resources, enabling quick identification of spare capacity or potential issues related to space, racks, power, cooling, weight, and network connections. Real-time monitoring capabilities allow users to capture usage data from intelligent devices, facilitating immediate detection of power, temperature, and humidity concerns. The platform's change management workflows ensure consistency and timely completion of installations, while its asset management tools enable efficient searching and locating of equipment within the data center. Additionally, CENTEROS includes impact assessment tools to identify equipment and customers affected by changes, as well as customer and contact management features to maintain authorized access to equipment.
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About
Simplify support and increase your productivity. ExpressConnect is an all-in-one solution designed to power your data center maintenance. Let us identify failures and minimize disruptions with hardware monitoring for your server, storage, and network equipment. Skip placing service calls with automated support. 24/7 support automatically opens tickets using real-time alerts. Fault diagnosis and service insights for every ticket. Secure agentless and email-based solutions. Manage your tickets anytime from anywhere quickly and easily with ExpressConnect. Upload technical documents and share notes to collaborate directly with your engineer. Track real-time service ticket status and view history by agreement, location, or date. Place tickets in your existing ITSM with a custom integration. Accurately forecast plans for infrastructure projects and adjust maintenance coverage with the support data you need.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT teams
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Audience
Companies in search of a solution to manage their tickets, callbacks, and forecast plans
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$20000.00/one-time
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCENTEROS
Founded: 2007
New Zealand
www.centeros.com
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Company InformationService Express
Founded: 1993
United States
serviceexpress.com/expressconnect/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Data Center Management Features
Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance
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Integrations
Datadog
HPE OneView
Nagios Core
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss
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Integrations
Datadog
HPE OneView
Nagios Core
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss
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