ExpressConnect

ExpressConnect

Service Express
+
+

Related Products

  • AdRem NetCrunch
    165 Ratings
    Visit Website
  • Project Insight
    121 Ratings
    Visit Website
  • NovusMED
    1 Rating
    Visit Website
  • Planview AdaptiveWork
    714 Ratings
    Visit Website
  • Paccurate
    11 Ratings
    Visit Website
  • TRACTIAN
    138 Ratings
    Visit Website
  • CallTools
    625 Ratings
    Visit Website
  • CallTrackingMetrics
    937 Ratings
    Visit Website
  • Retreat Guru
    133 Ratings
    Visit Website
  • Planview ProjectAdvantage
    121 Ratings
    Visit Website

About

CENTEROS is a Data Center Infrastructure Management (DCIM) solution that provides comprehensive tools for effective data center operations. Its capacity management features offer graphical views of resources, enabling quick identification of spare capacity or potential issues related to space, racks, power, cooling, weight, and network connections. Real-time monitoring capabilities allow users to capture usage data from intelligent devices, facilitating immediate detection of power, temperature, and humidity concerns. The platform's change management workflows ensure consistency and timely completion of installations, while its asset management tools enable efficient searching and locating of equipment within the data center. Additionally, CENTEROS includes impact assessment tools to identify equipment and customers affected by changes, as well as customer and contact management features to maintain authorized access to equipment.

About

Simplify support and increase your productivity. ExpressConnect is an all-in-one solution designed to power your data center maintenance. Let us identify failures and minimize disruptions with hardware monitoring for your server, storage, and network equipment. Skip placing service calls with automated support. 24/7 support automatically opens tickets using real-time alerts. Fault diagnosis and service insights for every ticket. Secure agentless and email-based solutions. Manage your tickets anytime from anywhere quickly and easily with ExpressConnect. Upload technical documents and share notes to collaborate directly with your engineer. Track real-time service ticket status and view history by agreement, location, or date. Place tickets in your existing ITSM with a custom integration. Accurately forecast plans for infrastructure projects and adjust maintenance coverage with the support data you need.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT teams

Audience

Companies in search of a solution to manage their tickets, callbacks, and forecast plans

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$20000.00/one-time
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CENTEROS
Founded: 2007
New Zealand
www.centeros.com

Company Information

Service Express
Founded: 1993
United States
serviceexpress.com/expressconnect/

Alternatives

Power IQ

Power IQ

Raritan

Alternatives

SmartITSM

SmartITSM

Service Grid Tech
Site24x7 StatusIQ

Site24x7 StatusIQ

ManageEngine
Sunbird DCIM

Sunbird DCIM

Sunbird Software Inc.
Vorex

Vorex

Kaseya

Categories

Categories

Data Center Management Features

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Integrations

Datadog
HPE OneView
Nagios Core
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss

Integrations

Datadog
HPE OneView
Nagios Core
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss
Claim CENTEROS and update features and information
Claim CENTEROS and update features and information
Claim ExpressConnect and update features and information
Claim ExpressConnect and update features and information