Frontizo

Frontizo

CFCS Cloud Solutions
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About

Causia® gives you complete control and visibility of complaints and remediation cases in a single integrated solution. Not all industries are created equal. We understand that industry-specific software can make your job easier and that’s why we created several Editions of our complaints management software. Not all industries are created equal. We understand that industry-specific software can make your job easier and that’s why we created several Editions of our complaints management software. Causia® has hundreds of Complaints and Remediation implementations around the world with thousands of happy users. Our products have helped our customers process millions of Complaints efficiently and extract countless insights to drive real improvements. Industry-specific complaints, quality, and compliance software powered by Salesforce.

About

Frontizo is a complaint management software that enables businesses to track and manage customer service requests, engineer activities, and machine installations. The system features service request management tools, engineer allocation capabilities, work update tracking, and automated report generation. Frontizo includes mobile applications for both engineers and customers, allowing for communication and updates throughout the service lifecycle. The software offers customizable dashboards, multilingual support, and analytics to help businesses improve operational efficiency. Additional features include spare parts inventory management, preventive maintenance scheduling, AMC management, and customer feedback collection. The platform supports multi-location operations and role-based access control for secure data management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for a solution to get control and visibility of complaints and remediation cases

Audience

Businesses with field service operations needing a secure, scalable platform to manage customer complaints, engineer activities, and maintenance workflows efficiently.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$30/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Causia
www.causia.com.au

Company Information

CFCS Cloud Solutions
Founded: 2000
India
www.cfcs.co.in/

Alternatives

Alternatives

Serviere

Serviere

Impiger Technologies
Resolve Enterprise

Resolve Enterprise

Resolve Software Group
isoTracker Complaints Management

isoTracker Complaints Management

isoTracker Solutions Ltd
Everest 7

Everest 7

Lynk Software
Claimly

Claimly

ITSM Software S.A.

Categories

Categories

Complaint Management Features

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Integrations

No info available.

Integrations

No info available.
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