Catalyst

Catalyst

Totango
+
+

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About

Catalyst is a customer growth platform built to help revenue teams move beyond simple task management and focus on delivering real business outcomes. Instead of chasing checklists, your team prioritizes the goals each customer bought your product to accomplish. The platform aligns CS, sales, and revenue functions around customer impact, transforming your post-sales motion from reactive support into proactive value delivery. With automated workflows and insights, Catalyst helps you deliver recurring moments that strengthen retention and drive expansion. Teams gain full visibility into health, risk, and opportunity signals, making it easier to act early and scale success. The result is a unified GTM engine that retains more revenue, expands more accounts, and drives predictable growth.

About

CustomerSuccessBox is an AI-powered customer success software for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution that could deliver ‘proactive’ customer success. CustomerSuccessBox’s vision is to use artificial intelligence (AI) and machine learning (ML) to automate customer onboarding, product usage analysis, and user communication. In doing so, it expects to lower the cost of delivering customer success services and extend the lifetime value of the end customer. And more importantly to remove the dependency on a full-time CS ops role to configure and calibrate the Customer Success platform. With CSI, CustomerSuccessBox recommends specific next best action for each account coaching CSMs to be more effective. CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent-pending technology is built to handle ~ 2,200 events/second to monitor

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Catalyst is built for post-sales, revenue, and customer success teams that want to drive retention, expansion, and measurable business outcomes—not just manage tasks

Audience

SaaS Software Businesses.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Request Pricing detail on the website.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Totango
Founded: 2010
United States
www.totango.com/products/catalyst

Company Information

CustomerSuccessBox
Founded: 2018
United States
customersuccessbox.com

Alternatives

Alternatives

Categories

Categories

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Integrations

Chargebee Not Supported
Comet Backup Supported
Freshdesk Not Supported
GTM Buddy Not Supported
Help Scout Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Jira Service Management Not Supported
Language Studio Supported
LiveAgent Not Supported
Mixpanel Not Supported
QuickBooks Online Not Supported
Recurly Not Supported
Salesforce Not Supported
Sip2Dial Supported
Totango Supported
Zoho CRM Not Supported
Zoho Desk Not Supported

Integrations

Chargebee Supported
Comet Backup Not Supported
Freshdesk Supported
GTM Buddy Supported
Help Scout Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Jira Service Management Supported
Language Studio Not Supported
LiveAgent Supported
Mixpanel Supported
QuickBooks Online Supported
Recurly Supported
Salesforce Supported
Sip2Dial Not Supported
Totango Not Supported
Zoho CRM Supported
Zoho Desk Supported
Claim Catalyst and update features and information
Claim Catalyst and update features and information
Claim CustomerSuccessBox and update features and information
Claim CustomerSuccessBox and update features and information