CaseManager

CaseManager

GoodCase Apps
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+

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About

Whether you’re a psychologist, psychiatrist, chiropractor, masseuse, physical therapist, home-care nurse, speech therapist, or any other kind of therapist, CaseManager can give you more organization for little cost. Do you consult in the fields of engineering, construction, finance, investment, IT, test-taking, college applications, market research, management, environmental regulation, marketing, career-counseling, or any other kind of consulting? CaseManager can give you more organization for less money. It lets you schedule (and re-schedule) with a click on the calendar. It lets you set default billing rates for your clients. It lets you put a bill in an email with a couple clicks. It keeps a ‘home’ for each client, including ample fields for your client’s condition. It lets you take notes by keyboard, by screen keyboard, or by hand. And more.

About

Headway handles all the admin work, so you can focus on your clients. Get access to Headway’s enhanced reimbursement rates. Get paid automatically twice per month. No more rejected claims or delayed payments. Headway is paid by insurance companies, so it’s free for you to use. Speak with one of our practice consultants to see if your practice is a good fit for Headway. Complete an online form to give us the basic information we need to get you up and running. Within 4-8 weeks, you can officially use Headway to see clients and offload your billing and admin work. Thousands of therapists and psychiatrists already use Headway for their practice. If you’re interested in joining, fill out the contact form and one of our practice consultants will reach out within 24 hours.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Practice management platform for lawyers, therapists, and consultants

Audience

Anyone searching for a mental healthcare system

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per device per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.3 / 5
features 1.6 / 5
design 1.6 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing - there is no support. It is bots or condescending people who say, “we are sorry you are frustrated…”
  • I can't really say anything good based on my last experience and I'm not going to use it again. Things need to change with this website! Headway does not care about their customers and no compassion!
  • Good therapist that I'm working with. It's the only pro.
  • - Able to search for provider based on what I need - Easy to use filter - Specialty providers offered
  • Pays every 2 weeks. They will get you credentialed with different companies. You are able to verify benefits easily through the portal, but they could be wrong.

Cons

  • Absolutely horrible! Headway sent me an email stating that they owed me $600 for overpayments that they took out of my account over two years ago! They’re only just finding this now and will refund the money in three days. Weeks go by and I get no refund. I tried contacting them through their website, but you repeatedly have to go through a bot which gives you an answer that has nothing to do with the question you asked. After finally finding a human being, I repeatedly get emails with the condescending, “we are so sorry you are frustrated…“ They insist the only way they can refund my money is back to the original payment source, which is an HSA that was closed over 18 months ago. I was then told that it was my problem and the only way I would get my money back is if I went back to the closed HSA and demanded they write me a check. I have been going on and on with this for months and they very clearly do not care.
  • My therapist ghosted me, you get charged $75 if you miss a therapy session or even if you're a few minutes late and then if you look at your calendar to look at when you want to make an appointment you get cut off. Also Headway is very slow to respond and it should have been a red flag when I just now realized that they didn't even have a phone number.
  • It's been 4 months and they have not submitted any of my claims. They have given me 3 reasons why and none of them make any sense. I have met my deductible but they don't know this since they haven't submitted claims. I had to submit my own claims and I'm waiting for them to be processed. I'm not paying them extra and they are threatening to cut me off from therapy even though I've over paid already and they aren't submitting claims. This is a TERRIBLE company to work with. There's no communication. You can't talk to anyone on the phone to resolve anything even though they can't give a straight answer as to what's wrong. RUN from this company
  • - Unprofessional providers - No customer service number/human to chat with - No response from providers - Promises a service that it doesn't deliver - No reviews or ratings on provider page
  • There is no phone number! What reliable company does not have a phone number. I am a provider with Headway. I do accept clients that Headway sends me, but I WOULD NEVER subject my clients to the dysfunction at Headway. When a provider has a problem, the provider sends an email in to a generic email at Headway. The provider could possibly expect to get a response in a couple of weeks, but it doesn't go anywhere. They ask you to explain the problem over and over again. Even clients that have come to me from Headway have begun to express disdain/distrust towards them because of their billing errors. I would stay away from them. There are definitely more reliable sites out there.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

GoodCase Apps
www.casemanager.mobi

Company Information

Headway
Founded: 2017
United States
headway.co/for-providers/accepting-insurance

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Categories

Categories

Mental Health Supported
Therapy Supported

Law Practice Management Features

Billing & Invoicing Not Supported
Calendar Management Not Supported
Client Portal Not Supported
Conflict Management Not Supported
Contract Management Not Supported
CRM Supported
Document Management Not Supported
Email Management Not Supported
Legal Case Management Supported
Task Management Not Supported
Time Tracking Not Supported
Trust Accounting Not Supported

Integrations

AccessOwl Not Supported
Clinically AI Not Supported

Integrations

AccessOwl Supported
Clinically AI Supported
Claim CaseManager and update features and information
Claim CaseManager and update features and information
Claim Headway and update features and information
Claim Headway and update features and information