HindSight

HindSight

Exacom
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About

CaseGuard is an AI-powered redaction platform trusted by law enforcement, healthcare, legal, government, and financial organizations worldwide. It automatically detects and redacts faces, license plates, PII, PHI, and sensitive information across video, audio, documents, images, and emails — all within a single on-premise solution that runs even on air-gapped networks. With up to 98% accuracy, CaseGuard processes thousands of files simultaneously, cutting redaction time by up to 95%. Built-in AI transcription and translation support 100+ languages, while full compliance with HIPAA, FOIA, CJIS, and GDPR keeps every organization audit-ready. Every plan includes unlimited redactions, team collaboration tools, auto-generated audit trails, and a dedicated account manager with live training. Organizations can also outsource redactions directly to CaseGuard's team. From clearing FOIA backlogs to managing multimedia files at scale, CaseGuard turns days of tedious work into hours.

About

HindSight 4 is Exacom’s multimedia logging recorder for mission-critical communications, built to record, reconstruct, and analyze multi-channel communications with total clarity. It serves as a single place of record for phone, CHE/CPE, radio, CAD, RTT/MMS, MCPTX, videos, screens, photos, body-worn camera footage, IoT data, and more than 85 media types. HindSight 4 includes AI transcription for public safety radio, phone, CHE, radio, consoles, and other sources, making messy radio audio clearer and turning communications into accurate, searchable transcripts. Transcriptions can be generated on demand or automatically in real time, like closed captions, so searching becomes faster and easier. Its AI-assisted PII audio redaction can automatically redact names, phone numbers, and addresses from public safety audio, helping reduce FOIA processing time and protect sensitive data. Keyword alerts notify teams the moment critical phrases are spoken over radio or phone.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Government agencies, law enforcement, legal teams, healthcare providers, financial institutions, and any organization required to redact PII, PHI, or sensitive information from video, audio, documents, and images for compliance with FOIA, HIPAA, CJIS, or GDPR.

Audience

911 centers, dispatch teams, and public safety agencies that need evidentiary-grade recording, searchable communications, incident reconstruction, and secure multimedia retention

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

279 per user/month
CaseGuard offers three plans, all billed annually.

- The Doc Suite ($279/user/month) covers AI-powered redaction for documents, emails, scans, and images.

- The Media Suite ($299/user/month) covers AI redaction, transcription, and translation for video and audio files including body-cam and CCTV footage.

- The Ultimate Suite ($379/user/month) combines both and adds high-volume batch processing, team collaboration, and third-party integrations (Axon, Box, S3).

-Enterprise pricing is custom (20+ seats) and is available as an upgrade to any of the three plans, adding admin controls, custom workspace rules, dedicated onboarding, and on-site training.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 2.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • The sales demos and assurances promised fast, large-scale automated redaction that appeared well suited to our workload.

Cons

  • The software consistently failed to process even moderate batches, and support denied a refund despite clear performance issues.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CaseGuard
Founded: 2014
United States
caseguard.com

Company Information

Exacom
Founded: 1986
United States
exacom.com/products/hindsight-4-multimedia-logging-recorder/

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Categories

AI Redaction Supported
AI Tools Supported
Video Redaction Supported

Categories

Call Recording Supported
Transcription Supported

Integrations

AWS GovCloud Not Supported
Amazon Web Services (AWS) Not Supported
Avaya Cloud Office Not Supported
Carbyne Not Supported
CentralSquare CAD Not Supported
Cisco CX Cloud Not Supported
Hindsight Not Supported
Intrado Cloud Contact Center Not Supported
L3Harris Falcon Net Ecosystem Not Supported
Microsoft Teams Not Supported
RapidSOS Not Supported
Skywise Not Supported
Zetron Not Supported

Integrations

AWS GovCloud Supported
Amazon Web Services (AWS) Supported
Avaya Cloud Office Supported
Carbyne Supported
CentralSquare CAD Supported
Cisco CX Cloud Supported
Hindsight Supported
Intrado Cloud Contact Center Supported
L3Harris Falcon Net Ecosystem Supported
Microsoft Teams Supported
RapidSOS Supported
Skywise Supported
Zetron Supported
Claim CaseGuard and update features and information
Claim CaseGuard and update features and information
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