Audience

Anyone that needs online PDF tools

About PDF Guru

Convert, edit, merge, and compress PDFs with just a few clicks.

Download your document quickly and with ease. Our PDF converter can create PDF files in seconds!

We use HTTPS encryption to protect your digital data when you make PDF files on our platform.

Redact a PDF, modify text, add new objects, and perform even more actions all in one place.

We designed an intuitive interface so that you can use our PDF maker without any hassle.

Our PDF maker works online on all platforms, whether it's Windows, Mac OS, Linux, iOS, or Android.

If you don’t want others to open, edit, or print your file, you can lock or restrict access to it.

Integrations

No integrations listed.

Ratings/Reviews - 177 User Reviews

Overall 1.3 / 5
ease 1.5 / 5
features 1.5 / 5
design 1.4 / 5
support 1.3 / 5

Company Information

PDF Guru
pdfguru.com

Videos and Screen Captures

PDF Guru Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

PDF Guru Frequently Asked Questions

Q: What kinds of users and organization types does PDF Guru work with?
Q: What languages does PDF Guru support in their product?
Q: What kind of support options does PDF Guru offer?
Q: What type of training does PDF Guru provide?

PDF Guru Product Features

PDF

Convert to PDF
Encryption
PDF Reader
Digital Signature
Annotations
Watermarking
Merge / Append

PDF Editors

Access Controls / Permissions
Annotations
Commenting / Notes
Customizable Branding
Delete Pages
Electronic Signature
Forms Management
Full Text Search
Merge / Append
Optical Character Recognition (OCR)
Rearrange Pages
Rotate Pages
Compare Side-by-Side
Watermarking
Offline Access
  • Katia L.
    User
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Truffa!!!"

    Edited 2026-05-18

    Pros: No one is just a scam. Be careful, I only used their services once and paid one euro, but after a few weeks they charged me 49.99 euros. I never used the trial; in fact, I paid one euro for the one use I made. They refuse to refund the money, even via PayPal. They admitted the situation by email, but they won't refund the money. Scam.

    Cons: I only used their services once and paid one euro, but after a few weeks they charged me 49.99 euros. I never used the trial; in fact, I paid one euro for the one use I made. They refuse to refund the money, even via PayPal. They admitted the situation by email, but they won't refund the money. Scam.

    Overall: I think it's s necessary to denounce this company to authority. Many people are writing everywhere without a solution!

    Read More...
    Reply from PDF Guru
    Posted 2026-05-19
    Dear Katia! Thank you for your feedback. We’re sorry to hear about your concerns regarding the subscription charge and the outcome of your refund request. Please note that subscription details, including pricing, trial conditions, and renewal terms, are presented during checkout and confirmed in the order confirmation email before purchase. Charges are processed according to the selected plan and remain active until canceled prior to the next billing cycle. We understand that you are dissatisfied with the resolution of your case. Refund requests are reviewed individually in line with our refund policy and applicable payment provider rules. We would be happy to take another look at your situation and clarify what happened. Please contact our support team again at social@pdfguru.com so we can review your request and assist you further.
  • MB M.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "PDF Guru is a thief"

    Posted 2026-05-15

    Pros: Easy-to-use app.

    Cons: I paid for one-time use, but after a couple of weeks, they charged me 49.99 euros.

    Overall: Terrible refund policy, no longer responds to my emails. Everyone has to be very careful of how they are that using this app and what exactly they are buying.

    Read More...
    Reply from PDF Guru
    Posted 2026-05-18
    Dear Valued Customer! Thank you so much for letting us know. We’re sorry to hear about your experience and understand your concerns regarding unexpected billing and refund handling. Please note that subscription details, including trial duration, pricing, and automatic renewal terms, are presented during checkout and confirmed in the order confirmation email. The subscription remains active unless it is canceled before the renewal date, as outlined in the service terms. We would genuinely appreciate the opportunity to investigate your case and make this right. Please feel free to contact us directly at social@pdfguru.com, and we’ll do our best to assist you as quickly as possible.
  • Antonello F.
    IT Manager
    Used the software for: Free Trial
    Frequency of Use: Yearly
    User Role: User
    Company Size: 20,000 or More
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Bad formatting, bad font recognition, missing due payment notifications"

    Posted 2026-05-11

    Pros: I haven't had time to appreciate any, I tried one simple thing (see description in the Cons) and it failed.

    Cons: After I downloaded my document in PDF, the font I chose when I edited the document was inexplicably not preserved, although I used only standard fonts and tried multiple times to fix it.
    Then when I tried downloading it in Word format, it misinterpreted many letters, symbols, and spaces.
    Last but not least, you won't receive any emails notifying you that the 7-day free trial is ending and that you are going to be charged.

    Overall: Negative experience, I'm never going to use it again. Check the Cons for a more detailed explanation.

    Read More...
    Reply from PDF Guru
    Edited 2026-05-13
    Dear Antonello! Thank you for sharing your detailed feedback. We are sorry to hear about your experience with the formatting issues, font preservation problems, and incorrect character recognition after conversion. Upon purchasing the Trial Period, we sent a billing notification detailing upcoming charges. If you haven’t seen it, please check your Spam folder and mark our email as "Not Spam" to ensure you receive future communications from us. We would genuinely appreciate the opportunity to investigate your case and make this right. Please feel free to contact us directly at social@pdfguru.com, and we’ll do our best to assist you as quickly as possible.
  • A PDF Guru User
    Student
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Scam"

    Posted 2026-05-01

    Pros: Nothing good, it is horrible, absolutely useless, customer support is non - existent, only bots, service is disgusting

    Cons: They trick you into getting subscription when you think that you are buying one time purchase. Customer support are just bots

    Overall: Hate it, They trick you into getting subscription when you think that you are buying one time purchase. Customer support are just bots

    Read More...
    Reply from PDF Guru
    Posted 2026-05-03
    Dear Valued Customer! Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration regarding subscription clarity and customer support. This is not the experience we aim to provide, and we take concerns like this seriously. We would like the opportunity to review your case and help resolve any issues you’ve faced. Please contact our support team at social@pdfguru.com so we can assist you further.
  • Karen Sharmaine M.
    Accountant
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Scammers"

    Posted 2026-05-01

    Pros: Nothing good, they are a scammers, just make sure you block you bank card after dealing with them..

    Cons: They take advantage of people's card details, be careful...

    Overall: I am compelled to speak out about this matter regarding this company’s billing practices. There have been multiple reports, including discussions on Reddit, from individuals who claim they were charged unexpectedly without prior notification.

    In my case, funds were deducted from my account without any warning. However, when requesting a refund, the company quickly referred to its policies. This raises a critical concern: why are these policies not applied when it comes to notifying customers before deductions are made?

    Transparency and proper consent should be standard in any business transaction. Deducting funds without clear communication undermines trust and exposes customers to unnecessary financial risk.

    I strongly urge individuals and business owners to exercise caution when sharing their card details. If you have already provided your banking information, it is advisable to monitor your account closely and take the necessary steps to protect yourself.

    Read More...
  • Gabi I.
    Guide
    Used the software for: Free Trial
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "They rob you quietly and hide behind their ToS"

    Posted 2026-04-29

    Pros: PDF Guru stole $50 from me. No warning, no refund. Pure predatory billing. Avoid at all costs.

    You're gambling your entire reputation for a few lousy dollars!

    Cons: DO NOT subscribe to PDF Guru unless you enjoy being robbed quietly.
    They renewed my subscription for $50 without sending any prior notification - no email, no reminder, nothing. By the time I noticed the charge, it was too late to cancel. The service was not used during the entire billing period.
    When I contacted support and politely requested a refund as a goodwill gesture, they hid behind their terms of service and refused. Apparently, silently charging customers is perfectly fine in their book.
    This is not how legitimate businesses operate. This is predatory billing designed to catch you off guard. They count on you not noticing.
    I have initiated a chargeback through my payment provider. I am also reporting this practice to consumer protection authorities.
    Stay far away from PDF Guru. There are dozens of free and honest alternatives that don't need to trick you to make money.

    Overall: How the hell can you be okay with making money like some two-bit crook? Have you no shame whatsoever?

    You're gambling your entire reputation for a few lousy dollars?

    This isn't business, man — this is straight-up highway robbery. You're a con artist, plain and simple.

    Read More...
    Reply from PDF Guru
    Posted 2026-04-30
    Dear Gabi! Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how upsetting unexpected charges can be. Subscription renewals are outlined in the terms at the time of purchase and are linked to the account used during sign-up. However, we understand your concern about notification and how this situation feels from your perspective. We do not want any user to feel misled, and we take billing concerns seriously. Since you mentioned a charge and a previous support interaction, this issue should be reviewed properly at the account level. Please contact social@pdfguru.com with your account or transaction details so our team can investigate what happened and assist you further. We appreciate you taking the time to share your feedback.
  • A PDF Guru User
    Retired
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "PDF Guru is a scam!"

    Posted 2026-04-23

    Pros: Nothing. Scam.

    Cons: They sign you up for a lifetime subscription and take the first month fee without your knowledge.

    Overall: Horrible. Spent a whole day trying to get my money back and to unsubscribe. Scam !

    Read More...
    Reply from PDF Guru
    Posted 2026-04-25
    Dear Valued Customer! Thank you for your feedback, and we’re sorry to hear about your experience. We understand your concern regarding unexpected subscription charges and difficulty managing cancellation. This is not the experience we aim to provide, and we take feedback about billing transparency very seriously. In many cases, subscriptions are created through a trial or checkout flow that includes recurring billing details, but we understand this can sometimes be overlooked or unclear, and we are actively working to improve clarity in these steps. If you haven’t already had your case resolved, please contact us at social@pdfguru.com with your account details so we can review what happened and assist you further.
  • G K.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Scam "

    Posted 2026-04-18

    Pros: Removed password from one pdf file. This is it, didn't want anything else. Be careful, it has secretly added subscription service

    Cons: Secretly charged £49.99 on top of official £2 foe the service.

    Overall: Scam, avoid, Be careful.

    Read More...
    Reply from PDF Guru
    Posted 2026-04-20
    Dear Valued Customer! Thank you for your feedback! We’re sorry to hear about your experience and understand your concern regarding unexpected subscription charges. That is not the experience we want for our users. Please contact us at social@pdfguru.com so we can review your account, check the transaction details, and assist you further with resolving this issue as quickly as possible.
  • A PDF Guru User
    Owner
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Scam"

    Posted 2026-04-18

    Pros: Non! It's a rip off! Do not recommend at all. Don't sign up they will charged you without your knowledge

    Cons: Charged me for a subscription when I never saw it!

    Overall: I needed a W-9 form. It initially stated the form was free. Then when trying to print said it was $.80. A week later they charged me $46! Luckily my bank caught it

    Read More...
    Reply from PDF Guru
    Posted 2026-04-20
    Dear Valued Customer! Thank you for your feedback! We’re sorry to hear about your experience and understand how concerning unexpected charges can be. That is not the experience we want for our users. Please contact us at social@pdfguru.com so we can review your account, investigate the charge, and assist you further with resolving this issue.
  • A PDF Guru User
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Money made off hidden automatic renewals"

    Edited 2026-04-04

    Pros: It did what other free pdf converters do. It is mediocre at best. It exists solely as a basic product to trick people into $50 per month automatic renewal charges

    Cons: They steal by hiding a $49.99 MONTHLY automatic review for their mediocre program that you can get for free elsewhere

    Overall: I feel I was robbed. This is just an internet scam for the unwary. Beware, and please spread the word

    Read More...
    Reply from PDF Guru
    Posted 2026-04-06
    Dear Valued Customer! Thank you for taking the time to write a review. We are sorry for the inconvenience caused! Regarding the subscription charges, we want to clarify that our intention is never to deceive or mislead our users. The subscription fee is presented before the purchase is confirmed. Our Terms and Conditions, including the details of the subscription and refund policies, are explicitly depicted on the sales screen for users to review before finalizing any payment. We take these matters seriously and would like the opportunity to review your situation and assist you further. Please contact our support team at social@pdfguru.com, and we’ll do our best to help resolve this for you.
  • A PDF Guru User
    Academic
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Scam subscription"

    Posted 2026-03-22

    Pros: Scam tactics to get subscriptions, which it then won't refund. It is not enough that it charged for the pdf it made, it automatically subscribed me.

    Cons: Refusal to refund. Fraudulent practices. Seems legitimate but ultimately a way of scamming people through prescription.

    Overall: Poor on all the fronts. Nothing good to say. Polite customer service that reiterates the fraudulent practice.

    Read More...
    Reply from PDF Guru
    Posted 2026-03-23
    Dear Valued Customer! We are sorry to hear you think this way, but thank you for the feedback. Please be kindly informed that the charges are applied with the user's consent, and the terms of the subscription are displayed on the sales screen before the purchase is finalized. This is to ensure transparency and inform our users about the subscription details before they commit to it. We also understand your disappointment regarding the refund request. Refunds are handled in accordance with our policy, but we always aim to review each case carefully and fairly. If you believe your situation was not properly addressed, we encourage you to contact our support team at social@pdfguru.com so we can take another look.
  • A PDF Guru User
    User
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "BUYER BEWARE"

    Posted 2026-02-24

    Pros: I purchased a one off limited 7 day access for 0.99 usd. I only required the product for the one time hence why i purchased the lowest possible. Mind you it advertised as FREE conversion but obviously that is just one of many loop holes this company has found. A week late i was charged a further 49.99 usd for nothing. The fine print is not clear. As if you look at reviews you will see many of us caught out by this deception. PDF Guru refused to refund so I have had to now escalate this with my bank in the hopes of getting my $73 aud back. They refused a refund but offered me 2 years FREE access? WTF? Do not use this company.

    Cons: Will not refund for services that you never purchased and didn't know would happen. Make random automated payments from your account. BUYER BEWARE

    Overall: TERRIBLE WORST PLACE I HAVE EVER DEALT WITH. VERY DECEPTIVE. BUYER BEWARE. YOU WILL BE OUT OF POCKET WAY MORE THAN WHAT YOU THINK

    Read More...
    Reply from PDF Guru
    Posted 2026-02-26
    Dear Valued Customer! Thank you for the thorough feedback. We apologize for any inconvenience this might have caused. Regarding the subscription charges, we want to clarify that our intention is never to deceive or mislead our users. The subscription fee is presented before the purchase is confirmed. Our Terms and Conditions, including the details of the subscription and refund policies, are explicitly depicted on the sales screen for users to review before finalizing any payment. Our support team is always available to review individual cases and help resolve billing issues, including cancellations and possible refunds where applicable. If your request wasn’t resolved to your satisfaction, we genuinely encourage you to reach out again at social@pdfguru.com so it can be reviewed more closely.
  • Radoslav D.
    HR
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Scam and fraud action force charged my card with 49.99. "

    Posted 2026-02-16

    Pros: N/a.

    Cons: Scam domain.

    Overall: Please be careful! I have been charged for £49.99 for service which I don't need. Fraud action force charge your card!

    Read More...
    Reply from PDF Guru
    Posted 2026-02-17
    Dear Radoslav! We are sorry to hear you think this way, but thank you for the feedback. Our sales screen contains all information about trial period terms and a list of payments. In addition, any charges can be applied only after confirmation from the customer's side. Please email us at social@pdfguru.com. Once received, we will diligently look into this matter to provide an accurate resolution. Hope to hear from you soon!
  • Satish P.
    Analyst
    Used the software for: Free Trial
    Frequency of Use: Yearly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Fraudster company"

    Posted 2026-02-05

    Pros: There is nothing to report positive about such a fraudsters. The pros is they are good at many people fool.

    Cons: I had an extremely negative experience with this company and strongly advise others to avoid them. I signed up for a service and paid a small initial fee, but the service did not deliver what was promised or what I reasonably expected.

    On top of that, I was charged €49.99 for an annual subscription that I never knowingly agreed to. This charge came as a complete surprise and felt deeply misleading and unfair.

    Overall: In my personal experience, the app was useless for my needs, and the billing practices left me feeling deceived. I recommend staying well away from this company and its app.

    Read More...
    Reply from PDF Guru
    Posted 2026-02-07
    Dear Satish! Thank you for your patience at this time. We’re very sorry to hear about your experience and understand your frustration regarding unexpected charges. It is never our intention to mislead users, and subscription terms are presented during checkout. We encourage users to reach out to our support team at social@pdfguru.com if there is any confusion or if a charge appears to be incorrect, so each case can be carefully reviewed and resolved. We take feedback like yours seriously, as it helps us improve transparency, communication, and the overall user experience.
  • A PDF Guru User
    Senior Role
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Avoid "

    Edited 2026-02-03

    Pros: Nothing.

    Cons: I spent 0.99 as a one off payment for a PDF to word document which wasn’t useable. A week later they ‘stole’ £49.99 from my account and have refused to return it to me. I now have the unfortunate task of looking at taking legal action. Please don’t use this company.

    Overall: Avoid at all costs.

    Read More...
    Reply from PDF Guru
    Posted 2026-02-04
    Dear Valued Customer! We’re very sorry to hear about your experience and understand how upsetting this situation must have been. Please know that our intention is never to charge users without consent. Subscription terms are presented before purchase, and refunds are handled according to our policies. If you believe an error has occurred, we encourage you to contact our support team directly at social@pdfguru.com so that your case can be reviewed and resolved. We take all feedback seriously and are constantly working to improve transparency and customer support.
  • A PDF Guru User
    IT
    Used the software for: Free Trial
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Complete scam, do not trust them"

    Posted 2026-01-25

    Pros: Nothing – they charge you for things that you didn't agree to, and obfuscate that they are doing this and try to hide behind this. No answers to repeated emails. Scammers.

    Cons: They initiate recurring payment which you do not agree to.

    Overall: Complete scam. You sign up for a trial and then they scam you and keep charging you. Do not trust or use.

    Read More...
    Reply from PDF Guru
    Posted 2026-01-26
    Dear Valued Customer! Thank you so much for letting us know. We are sorry to hear that you didn't have the best experience. We want to emphasize that charges can only be incurred upon your agreement to the subscription conditions and subsequent confirmation. Rest assured, our support team will handle your request as quickly as possible. If you require further help or have more questions, don't hesitate to update your email or reach out to us again at social@pdfguru.com.
  • A PDF Guru User
    Owner
    Used the software for: Free Trial
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A cunning deceptive scam"

    Posted 2026-01-14

    Pros: Nothing to like about this thievery. They've developed a cunning plan to extract a lot of money from trial users without their knowledge. It's criminal.

    Cons: Their deception in order to steal money from unaware victims.

    Overall: Beware of this deceitful, cunning scam, trickery at its finest, get a once off file converted for $1.99, months later you find out the crooks have been stealing money from you bank account monthly $50USD for absolutely nothing in return, then they have the hide to tell you you missed the fine print, and that you actually signed up for a monthly subscription to be stolen from your bank account at their will, and to top it of PayPal says it's fine, you're on your own buddy, nothing to see here, absolute brazen theft by these slimey crooks and PayPal to boot.

    Read More...
    Reply from PDF Guru
    Posted 2026-01-17
    Dear Valued Customer! Thank you for leaving us a review. We understand this is an inconvenience and apologize for this matter. Please be kindly informed that the charges are applied with the user's consent, and the terms of the subscription are displayed on the sales screen before the purchase is finalized. This is to ensure transparency and inform our users about the subscription details before they commit to it. We want to clarify that we do not intend to mislead users or charge anyone without consent. Each case is reviewed individually by our support team, and we encourage you to reach out directly to social@pdfguru.com so we can properly review your account, billing history, and any possible resolution options available to you
  • Carlos N.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Be careful scam "

    Posted 2026-01-09

    Pros: Nothing.

    Cons: Any company who enrolls you into a subscription without your consent is a scam specially if you are paying for the services …just because I go to a restaurant once this restaurant doesn’t enroll me into their minimum charge every month

    Overall: Terrible thieves.

    Read More...
    Reply from PDF Guru
    Posted 2026-01-10
    Dear Carlos! Thanks for letting us know about your experience. We are sorry if there was any confusion, but our subscription details were provided upfront and transparently for the full monthly price. We aim to be as clear as possible, and we appreciate your understanding of our pricing structure. If you’re willing, we’d appreciate the opportunity to look into the situation and make things right — please feel free to reach out to us at social@pdfguru.com.
  • Cristy G.
    User
    Used the software for: Free Trial
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "DO NOT TAKE THE BAIT"

    Posted 2025-12-30

    Pros: Service was great for the one page I converted but it wasn't worth $52. I would never trust this company again.

    Cons: I didn't mind paying for the trial period of $1.99 but they don't operate like other sites. They CONVENIENTLY add "fine print" hoping no one reads it. After being charged a non-refundable $49.99, I tried to cancel so they charged AGAIN for $.99 For every person scammed, they make $52 then send an email telling you "sorry"! They make a lot of money off of this scam.

    Overall: I'd rather not!!! I have absolutely nothing good to say about this company. Wish I had read these reviews before donating to them.

    Read More...
    Reply from PDF Guru
    Posted 2025-12-31
    Dear Cristy! Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear about your experience and understand why this situation felt frustrating and disappointing. We want to emphasize that charges can only be incurred upon your agreement to the subscriptions and subsequent confirmation. The Terms and Conditions are clearly displayed on the sales screen before the purchase, and you can continue to use the product only by agreeing to them. Feedback like yours is taken seriously and is actively used to improve how transparently pricing and trial conditions are presented. Regarding the additional charge you mentioned, our support team is always available to review billing cases in detail and clarify or resolve any issues that may have occurred. We regret that your overall impression of our service was negative, even though the tool itself worked for your initial task. If you’re open to it, we would still encourage you to reach out to our customer support team at social@pdfguru.com so your case can be reviewed properly and addressed as fairly as possible.
  • A PDF Guru User
    Marketer
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I was scammed"

    Posted 2025-12-27

    Pros: Nothing!
    I used the service for a form translation, and I was asked to pay 1 Euro for a 7 day trial. Which I figured was ok, so I was dumb enough to do it. The result was piss poor, the "translated" version of my PDF was identical to the original form! No translation.

    Cons: THIS IS A SCAM! They make you sign up for a 7 day trial, and in invisible font in the footer, it is hidden that they will charge you 50 Euros per month per the end of the trial. Once you sing up, there is no confirmation per email or other receipt that makes it clear they are scamming you. Stay away from this company! There are other options that don't screw you over.

    Overall: I was scammed by this company as so many others. I had a one time need to translate a PDF form. Tried PDF Guru, and before showing me the result of the translation, I was asked to pay 1 Euro for a 7-day trial. Big letters about what I was opting in for, and only after the scam occurred to me did I go back and discovered how they have hidden the monthly subscription of 50 Euros per months in the footer text with nearly invisible font (grey and small, inside the typical terms and conditions that they know nobody reads!). Of course, nothing like a confirmation by email or anything else that would induce me to cancel within the 7 day window...

    I contacted customer service within minutes of my card getting charged, and of course there's no refund. So clearly, this business is based in tricking people like me to click and pay for a one time need, and secretly lure them into a crazy subscription that no sane private person would accept.

    Perhaps with mentioning: The translation I needed completely failed!

    Read More...
    Reply from PDF Guru
    Posted 2025-12-28
    Dear Valued Customer! Thank you for sharing your detailed experience. We’re very sorry to hear about the frustration caused by the failed translation and the unexpected subscription charges. We understand how upsetting this situation must be, especially when you only needed a one-time service. Transparency, accurate service, and fair billing are extremely important to us, and we regret that your experience fell short of expectations. Please contact our support team at social@pdfguru.com so we can review your account and assist you further.
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