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About

Manage HR, fraud, and compliance investigations from start to end with Case IQ. A leading cloud-based investigative case management solution for small to large organizations, i-Sight helps companies streamline investigative processes to help them manage issues and analyze the results with ease. Top features include case assignment, workflow alerts, case reviews, collaboration, trend reports, and more.

About

Submit, track, and respond to HR-related inquiries with Infor® Case Management—modernized, self-service HR service delivery software. Deployed as part of the Infor Global HR system of record, employees, managers, and HR can create and manage cases—and resolve the majority of routine inquiries—without leaving the application. Enjoy a multi-tier approach to HR service delivery and HR case management software. Explore searchable, browsable personalized HR information. Deliver personalized service to individual employees. Collect valuable feedback from your employees after a case is closed to help improve your processes. Ensure cases are getting in the hands of the appropriate resource.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations across a number of industries, from financial services, insurance and infrastructure to healthcare, manufacturing, retail and food services.

Audience

HR solution that helps HR teams deliver accurate services and better information

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Case IQ
Founded: 1999
Canada
www.caseiq.com

Company Information

Infor
Founded: 2002
United States
www.infor.com/solutions/people/hcm/case-management

Alternatives

Alternatives

Everest 7

Everest 7

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LBi HR HelpDesk

LBi HR HelpDesk

LBi Software
PeopleDoc

PeopleDoc

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Ethicontrol

Ethicontrol

Ethicontrol OU
VoiCase

VoiCase

Hance Consulting

Categories

AI HR Supported
HR Case Management Supported
HR Compliance Supported
Human Resources Supported
Whistleblowing Supported

Categories

HR Case Management Supported
Human Resources Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Not Supported
Attendance Management Not Supported
Benefits Management Not Supported
Career Development Planning Not Supported
Compensation Management Not Supported
Compliance Management Supported
Employee Database Not Supported
Employee Lifecycle Management Not Supported
Onboarding Not Supported
Payroll Management Not Supported
Performance Management Supported
Recruiting Management Not Supported
Self Service Portal Not Supported
Succession Planning Not Supported
Time & Attendance Management Supported
Time Off Management Not Supported
Timesheets Not Supported
Training Management Not Supported

Complaint Management Features

Case Management Not Supported
Complaint Classification Supported
Corrective Actions (CAPA) Supported
Customer Complaint Tracking Supported
Feedback Management Not Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Supported
Self Service Portal Not Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

Investigation Management Features

Contact Management Supported
Data Management Supported
Incident Management Supported
Reporting & Statistics Supported
Subject Profiles Supported

Integrations

Gmail Supported
JD Edwards EnterpriseOne Supported
Microsoft Outlook Supported
Oracle CRM On Demand Supported
SAP Business One Supported
Salesforce Supported
VuSpex Not Supported

Integrations

Gmail Not Supported
JD Edwards EnterpriseOne Not Supported
Microsoft Outlook Not Supported
Oracle CRM On Demand Not Supported
SAP Business One Not Supported
Salesforce Not Supported
VuSpex Supported
Claim Case IQ and update features and information
Claim Case IQ and update features and information
Claim Infor Case Management and update features and information
Claim Infor Case Management and update features and information