Infor Case ManagementInfor
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Related Products
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About
Manage HR, fraud, and compliance investigations from start to end with Case IQ. A leading cloud-based investigative case management solution for small to large organizations, i-Sight helps companies streamline investigative processes to help them manage issues and analyze the results with ease. Top features include case assignment, workflow alerts, case reviews, collaboration, trend reports, and more.
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About
Submit, track, and respond to HR-related inquiries with Infor® Case Management—modernized, self-service HR service delivery software. Deployed as part of the Infor Global HR system of record, employees, managers, and HR can create and manage cases—and resolve the majority of routine inquiries—without leaving the application. Enjoy a multi-tier approach to HR service delivery and HR case management software. Explore searchable, browsable personalized HR information. Deliver personalized service to individual employees. Collect valuable feedback from your employees after a case is closed to help improve your processes. Ensure cases are getting in the hands of the appropriate resource.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations across a number of industries, from financial services, insurance and infrastructure to healthcare, manufacturing, retail and food services.
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Audience
HR solution that helps HR teams deliver accurate services and better information
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCase IQ
Founded: 1999
Canada
www.caseiq.com
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Company InformationInfor
Founded: 2002
United States
www.infor.com/solutions/people/hcm/case-management
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Alternatives |
Alternatives |
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Categories |
Categories |
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Human Resources Features
360 Degree Feedback
Supported
Applicant Tracking
Not Supported
Attendance Management
Not Supported
Benefits Management
Not Supported
Career Development Planning
Not Supported
Compensation Management
Not Supported
Compliance Management
Supported
Employee Database
Not Supported
Employee Lifecycle Management
Not Supported
Onboarding
Not Supported
Payroll Management
Not Supported
Performance Management
Supported
Recruiting Management
Not Supported
Self Service Portal
Not Supported
Succession Planning
Not Supported
Time & Attendance Management
Supported
Time Off Management
Not Supported
Timesheets
Not Supported
Training Management
Not Supported
Complaint Management Features
Case Management
Not Supported
Complaint Classification
Supported
Corrective Actions (CAPA)
Supported
Customer Complaint Tracking
Supported
Feedback Management
Not Supported
Forms Management
Not Supported
Issue Tracking
Supported
Quality Assurance Management
Supported
Routing
Supported
Self Service Portal
Not Supported
Social Media Monitoring
Not Supported
Survey Management
Not Supported
Investigation Management Features
Contact Management
Supported
Data Management
Supported
Incident Management
Supported
Reporting & Statistics
Supported
Subject Profiles
Supported
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Integrations
Gmail
Supported
JD Edwards EnterpriseOne
Supported
Microsoft Outlook
Supported
Oracle CRM On Demand
Supported
SAP Business One
Supported
Salesforce
Supported
VuSpex
Not Supported
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Integrations
Gmail
Not Supported
JD Edwards EnterpriseOne
Not Supported
Microsoft Outlook
Not Supported
Oracle CRM On Demand
Not Supported
SAP Business One
Not Supported
Salesforce
Not Supported
VuSpex
Supported
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