LogMeIn Rescue

LogMeIn Rescue

GoTo
4.7 out of 5 stars
Carpathron Remote LogMeIn Rescue

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Carpathron Remote:

About

Carpathron Remote is a remote desktop application for accessing personal computers and servers or providing remote technical support. Users can connect with an ID and one-time password, while the person at the remote computer approves the session and controls permitted actions. The app supports unattended access, chat, voice calls, file transfer, a built-in SSH terminal, view-only presentation mode and session recording. An optional AI technician assists with remote PC tasks, and an AI DevOps engineer works with servers over SSH using the user's AI provider key. Sessions are end-to-end encrypted. Carpathron Remote is available as an installable Windows application and Linux packages, including AppImage and .deb formats. It offers a limited free plan for personal use and paid per-computer licenses.
LogMeIn Rescue:

About

LogMeIn Rescue is an enterprise remote support solution for PCs, Macs, and mobile devices, designed to help IT teams deliver fast technical assistance while ensuring secure, reliable sessions for both technicians and end users. Built for small IT helpdesks through to large enterprise organizations, LogMeIn Rescue provides the flexibility needed to remotely support employees and customers and to effectively enable remote work. LogMeIn Rescue supports seamless access across major platforms and incorporates strong security measures such as permission-based controls, PIN code validation, and 256-bit AES encryption. Its centralized admin console offers streamlined oversight with features like session recording and real-time monitoring, while branding options help organizations tailor the support experience. Trusted globally with over one billion remote sessions, LogMeIn Rescue helps IT teams resolve issues quickly and maintain efficient, high-quality support operations.
Carpathron Remote:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
LogMeIn Rescue:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Carpathron Remote:

Audience

Home users, IT support technicians, system administrators, and small businesses that need remote computer access or assistance.
LogMeIn Rescue:

Audience

Enterprise IT departments, managed service providers, and organizations requiring secure, scalable, multi-platform remote support to efficiently manage and resolve technical issues
Carpathron Remote:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
LogMeIn Rescue:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Carpathron Remote:

API

Offers API Not Supported
LogMeIn Rescue:

API

Offers API Not Supported
Carpathron Remote:

Screenshots and Videos

LogMeIn Rescue:

Screenshots and Videos

Carpathron Remote:

Pricing

€3/PC/month
Personal use is free, with sessions limited to 20 minutes and 2 hours per day. Pro costs €3 per PC per month, €7.99 for 3 months, €13.99 for 6 months, €19.99 per year, or €29.99 for 2 years and controls up to 3 computers. Max costs €5 per PC per month, €14.49 for 3 months, €27.49 for 6 months, €49.99 per year, or €93.99 for 2 years and supports an unlimited number of computers. Licenses are required only for computers that control other computers; receiving connections does not require a license.
Free Version Supported
Free Trial Not Supported
LogMeIn Rescue:

Pricing

$109 per month
Free Version Not Supported
Free Trial Supported
Carpathron Remote:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
LogMeIn Rescue:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.6 / 5
support 4.8 / 5
LogMeIn Rescue:

Pros & Cons from Real Users

Pros

  • It has a large variety of tools within the software for every situation. It is very easy to use software and control panel. Branding is customisable. I will recommend this to other business owners.
  • This an effective support tool that enables remote control and a chat feature. Allows a support technician to figure out the problem and fix many issues remotely. Great remote help for all types of issues.
  • A very secure and easy solution for remote support for any device. You got any function you need, especially for this rate of security.
  • This has been a great resource for me when helping me give guidance to clients when they are in need of assistance with a marketing task.
  • They provide instant remote support to their employees and customers which is very easy to use and no matter how big or small your company is, they will provide quality service.

Cons

  • Support response times can be quite long. But, all in all it's very good.
  • We do not have any negative comments. This tool has been very helpful to me.
  • If it’s not frequently used, the pricing is quite high.
  • The UI is somewhat outdated, isn't exactly intuitive. It's great once you learn how it operates, so just practice.
  • They only have 30 days free trial. But overall they’re a good service.
Carpathron Remote:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
LogMeIn Rescue:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
Carpathron Remote:

Company Information

Qubitpage
Romania
qubitpage.com/remote
LogMeIn Rescue:

Company Information

GoTo
Founded: 2003
United States
www.logmein.com/products/rescue
Carpathron Remote:

Alternatives

No Alternatives
LogMeIn Rescue:

Alternatives

ScreenMeet

ScreenMeet

4.5 out of 5 stars
LogMeIn Rescue:
ISL Light Remote Desktop

ISL Light Remote Desktop

ISL Online
4.6 out of 5 stars
LogMeIn Rescue:
ConnectWise ScreenConnect

ConnectWise ScreenConnect

ConnectWise
4.5 out of 5 stars
LogMeIn Rescue:
LogMeIn Resolve

LogMeIn Resolve

GoTo
4.8 out of 5 stars
Carpathron Remote:
LogMeIn Rescue:
LogMeIn Pro

LogMeIn Pro

GoTo
4.5 out of 5 stars
Carpathron Remote:

Categories

Remote Desktop Supported
LogMeIn Rescue:

Categories

Call Center Supported
Co-Browsing Supported
Help Desk Supported
ITSM Supported
Live Chat Supported
MSP Supported
Remote Desktop Supported
Remote Support Supported
Remote Work Supported
RMM Supported
Screen Sharing Supported
LogMeIn Rescue:

Remote Desktop Features

Chat Supported
Cross-Platform Access Not Supported
File Transfer Supported
Group View Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Not Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

ITSM Features

Asset Tracking Supported
Availability Management Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Not Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Not Supported
Scheduling Not Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Remote Work Features

Collaboration Not Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Supported
Remote Support Supported
Screen Sharing Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Screen Sharing Features

Annotations / Drawing Tools Not Supported
Desktop / Browser Sharing Supported
Mobile Screen Sharing Supported
Presenter Control Management Not Supported
Remote Control Supported
Screen Capture Not Supported
Screen Mirroring Supported
Screen Recording Supported
Carpathron Remote:

Integrations

AuthPoint Not Supported
Blotout Not Supported
Campaign Monitor Not Supported
Cayzu Not Supported
Claude Supported
ConnectWise Cybersecurity Management Not Supported
ConnectWise PSA Not Supported
Freshdesk Not Supported
Freshservice Not Supported
HaloPSA Not Supported
Incident IQ Not Supported
LiveChat Not Supported
Meltano Not Supported
OpenAI Supported
OpenRouter Supported
OpenVoice Not Supported
Salesforce Agentforce Service Not Supported
SolarWinds Service Desk Not Supported
SysAid Not Supported
Zendesk Not Supported
LogMeIn Rescue:

Integrations

AuthPoint Supported
Blotout Supported
Campaign Monitor Supported
Cayzu Supported
Claude Not Supported
ConnectWise Cybersecurity Management Supported
ConnectWise PSA Supported
Freshdesk Supported
Freshservice Supported
HaloPSA Supported
Incident IQ Supported
LiveChat Supported
Meltano Supported
OpenAI Not Supported
OpenRouter Not Supported
OpenVoice Supported
Salesforce Agentforce Service Supported
SolarWinds Service Desk Supported
SysAid Supported
Zendesk Supported
Carpathron Remote:
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Claim Carpathron Remote and update features and information
LogMeIn Rescue:
Claim LogMeIn Rescue and update features and information
Claim LogMeIn Rescue and update features and information