Carelo

Carelo

Myfinity Ltd
eCase

eCase

Health Metrics
+
+

Related Products

  • CareLineLive
    182 Ratings
    Visit Website
  • CHARMS
    24 Ratings
    Visit Website
  • Procare
    3,576 Ratings
    Visit Website
  • XpertCoding
    42 Ratings
    Visit Website
  • AdvancedMD
    2 Ratings
    Visit Website
  • FrameworkLTC
    48 Ratings
    Visit Website
  • Zahara
    34 Ratings
    Visit Website
  • Float
    3,787 Ratings
    Visit Website
  • Breathe
    655 Ratings
    Visit Website
  • RemotePeople
    546 Ratings
    Visit Website

About

Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.

About

Our end-to-end software solutions provide a sophisticated data-driven approach to the clinical, operational, and financial complexities of delivering residential aged care, retirement living, community and disability support. With Single Client Record Architecture, clients records move with them across the various modes of care. Use eCase® to improve your business and reduce complexity. Digitize your workflows and achieve paperless compliance. Leverage advanced analytics and business intelligence to make data-driven decisions with confidence. Access to real-time, accurate data supports high-quality decision-making to support the delivery of sustainable high-quality care. Inherent systems scalability and flexibility supports business growth, new models of care and compliance with legislative change as required. Easy access to a client portal to view bookings and schedules optimises collaboration and communication between clients, family members and carers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.

Audience

Home care professionals interested in a solution to facilitate and streamline their operations

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Myfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk

Company Information

Health Metrics
Australia
www.healthmetrics.com.au/home-care-software/

Alternatives

CareOS

CareOS

CareOS (Byte River Ltd)

Alternatives

Momentum EHR

Momentum EHR

Momentum Healthware
Napier iLTC

Napier iLTC

Napier Healthcare Solutions
Foothold

Foothold

Foothold Technology
Access Care Planning

Access Care Planning

Access Group
SigmaCare

SigmaCare

MatrixCare

Categories

Home Care Supported

Categories

Long Term Care Supported

Long Term Care Features

Claims Management Not Supported
Clinical Care Not Supported
EHR Not Supported
Electronic Health Record Not Supported
For Home Care Providers Supported
For Nursing Homes Not Supported
Geriatric Care Not Supported
MDS Review Not Supported
Patient Records Not Supported
Staff Scheduling Not Supported

Integrations

ScribeHealth Not Supported

Integrations

ScribeHealth Supported
Claim Carelo and update features and information
Claim Carelo and update features and information
Claim eCase and update features and information
Claim eCase and update features and information