CareloMyfinity Ltd
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eCaseHealth Metrics
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Related Products
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About
Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.
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About
Our end-to-end software solutions provide a sophisticated data-driven approach to the clinical, operational, and financial complexities of delivering residential aged care, retirement living, community and disability support. With Single Client Record Architecture, clients records move with them across the various modes of care. Use eCase® to improve your business and reduce complexity. Digitize your workflows and achieve paperless compliance. Leverage advanced analytics and business intelligence to make data-driven decisions with confidence. Access to real-time, accurate data supports high-quality decision-making to support the delivery of sustainable high-quality care. Inherent systems scalability and flexibility supports business growth, new models of care and compliance with legislative change as required. Easy access to a client portal to view bookings and schedules optimises collaboration and communication between clients, family members and carers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.
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Audience
Home care professionals interested in a solution to facilitate and streamline their operations
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
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API
Offers API
Not Supported
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Screenshots and Videos |
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Pricing
£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationMyfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk
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Company InformationHealth Metrics
Australia
www.healthmetrics.com.au/home-care-software/
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Categories |
Categories |
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Long Term Care Features
Claims Management
Not Supported
Clinical Care
Not Supported
EHR
Not Supported
Electronic Health Record
Not Supported
For Home Care Providers
Supported
For Nursing Homes
Not Supported
Geriatric Care
Not Supported
MDS Review
Not Supported
Patient Records
Not Supported
Staff Scheduling
Not Supported
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Integrations
ScribeHealth
Not Supported
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