CareloMyfinity Ltd
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Related Products
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About
Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.
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About
We understand that navigating the NDIS can be difficult. Our inbuilt price guides and finance system integrations are designed to simplify the process of getting paid for the NDIS services you deliver. SupportAbility provides powerful search tools that leverage your data to create funding statements, goal progress reports and more. This makes it easy to track everything from client absenteeism to participant transport and provider travel. Easily identify gaps in compliance documentation and monitor client risks to ensure staff safety and quality of care. We can help you effectively manage client goals by establishing strategies, recording evidence and tracking progress. SupportAbility encourages collaboration between carers across services to ensure participant progress is front of mind.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.
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Audience
Businesses wanting a cloud-based solution designed to streamline and simplify client management, service delivery and NDIS billing
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
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Pricing
£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version
Not Supported
Free Trial
Supported
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationMyfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk
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Company InformationSupportAbility
Founded: 1998
Australia
www.supportability.com.au
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Categories |
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Integrations
No info available.
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Integrations
No info available.
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