Carelo

Carelo

Myfinity Ltd
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+

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About

Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.

About

We understand that navigating the NDIS can be difficult. Our inbuilt price guides and finance system integrations are designed to simplify the process of getting paid for the NDIS services you deliver. SupportAbility provides powerful search tools that leverage your data to create funding statements, goal progress reports and more. This makes it easy to track everything from client absenteeism to participant transport and provider travel. Easily identify gaps in compliance documentation and monitor client risks to ensure staff safety and quality of care. We can help you effectively manage client goals by establishing strategies, recording evidence and tracking progress. SupportAbility encourages collaboration between carers across services to ensure participant progress is front of mind.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.

Audience

Businesses wanting a cloud-based solution designed to streamline and simplify client management, service delivery and NDIS billing

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version Not Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Myfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk

Company Information

SupportAbility
Founded: 1998
Australia
www.supportability.com.au

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CHARMS

CHARMS

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Access Care Planning

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Access Group
AidHound

AidHound

I AM - CONSULTORIA

Categories

Home Care Supported

Categories

Human Services Supported

Integrations

No info available.

Integrations

No info available.
Claim Carelo and update features and information
Claim Carelo and update features and information
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