Carelo

Carelo

Myfinity Ltd
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About

Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.

About

Patients Know Best (PKB) is a secure online personal health record platform that empowers patients to access and manage their health information in one place. It enables users to view their medical history, test results, medications, and care plans, and to share this information with healthcare professionals, carers, and family members, giving them more control over their healthcare. PKB gathers health information from different healthcare providers, such as hospitals, GPs, and specialists, and presents it in a single, easy-to-use online account accessible from any device with an internet connection. Key features include secure messaging with healthcare teams, the ability to record symptoms and monitor conditions, and privacy controls that allow patients to decide what information is shared and with whom. PKB also supports integration with wearable devices, enabling users to track their health data in real-time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.

Audience

Individuals managing chronic health conditions searching for a tool to access, monitor, and share their health information with their care teams

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Myfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk

Company Information

Patients Know Best
Founded: 2008
United Kingdom
patientsknowbest.com

Alternatives

CareOS

CareOS

CareOS (Byte River Ltd)

Alternatives

Harris CareTracker

Harris CareTracker

Harris CareTracker
Access Care Planning

Access Care Planning

Access Group

Categories

Home Care Supported

Categories

Patient Portal Supported

Integrations

No info available.

Integrations

No info available.
Claim Carelo and update features and information
Claim Carelo and update features and information
Claim Patients Know Best and update features and information
Claim Patients Know Best and update features and information