Carelo

Carelo

Myfinity Ltd
PASS

PASS

everyLIFE
+
+

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About

Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.

About

PASS is a care management, cloud-based, end-to-end care delivery and operations platform used by over 84,000 care professionals to plan person-centred care, schedule visits, manage medication (eMAR), and generate real-time reporting and compliance documentation across domiciliary, residential, supported living, and complex care services. PASS centralizes care planning, rostering, finance and invoicing, reporting, and document creation in one easy-to-use app with built-in tools such as drag-and-drop scheduling, one-click billing, GP Connect integration, openPASS family portals, and a customizable document builder with 100+ templates so teams can automate administrative tasks, stay inspection-ready, and improve quality outcomes. It also features real-time dashboards, AI-assisted insights, secure data governance, and audit trails that help organizations simplify processes and demonstrate compliance with regulatory standards.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.

Audience

Health and social care providers that need an all-in-one digital care management platform to plan, record, schedule, report, and evidence outstanding care more efficiently and compliantly

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version Not Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Myfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk

Company Information

everyLIFE
Founded: 2014
United Kingdom
www.everylifetechnologies.com

Alternatives

CareOS

CareOS

CareOS (Byte River Ltd)

Alternatives

Access Care Planning

Access Care Planning

Access Group
CareOS

CareOS

CareOS (Byte River Ltd)

Categories

Home Care Supported

Categories

Assisted Living Supported

Integrations

No info available.

Integrations

No info available.
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