CareloMyfinity Ltd
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GenerationsIntegrated Database Systems
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Related Products
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About
Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.
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About
Fully integrated Electronic Visit Verification (EVV) Telephony to streamline your reimbursement process and maintain accurate billing and payroll data. Real-time visit verification and missed visit alerts ensure reliable quality care is always delivered. Generations is cloud-hosted and completely mobile. Your data is always secure and accessible only to those with proper permissions. Free mobile apps for the entire homecare team, including caregivers, case managers, administrators, and clients. Support is unlimited and available through LiveChat or phone. Absolutely no limits or hidden fees. Work with a one-on-one on-boarding specialist for easy setup. A dedicated Generations Success Manager will ensure your homecare team is using all of the essential tools in Generations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.
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Audience
All-in-one agency management solution that gives providers the power to connect care teams, simplify daily tasks, and maintain compliance
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$300 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationMyfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk
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Company InformationIntegrated Database Systems
www.idb-sys.com
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Alternatives |
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Categories |
Categories |
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Home Care Features
Billing & Invoicing
Supported
Care Plan Management
Supported
Caregiver Management
Supported
Client Management
Supported
Field Communication
Not Supported
Insurance Management
Not Supported
Payroll Management
Supported
Scheduling
Supported
Visit Verification
Supported
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Integrations
QuickBooks Online
Not Supported
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