CareCalc vs. TellerGraph Comparison


CareCalc Fusion eCare Solutions	TellerGraph Castle Creative Services	+	+
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About CareCalc is a care home dependency and staffing tool that helps care providers calculate the number of care hours required per resident each day, translate resident dependency into detailed staffing needs by shift, and identify staffing gaps to support workforce planning and reduce reliance on costly agency staff. It creates real-time, auditable evidence of staffing levels versus actual resident needs that can be presented to regulators such as the CQC during inspections or shared with local authorities and families to justify funding decisions. It visualizes trends in resident dependency over time, supports multi-home oversight via integrated dashboards, and breaks down skill-level requirements to align staff mix with care complexity. Designed to replace guesswork with person-centred data, CareCalc instantly shows total care hours needed, supports fee justification and compliance documentation, and maintains a historical record of dependency and staffing decisions.	About For many years, TELLERGRAPH has been the reference standard of branch staffing tools. It has found a home in hundreds of financial institutions, as well as in the phone support and order departments several non-bank customers. It is suitable for use wherever customers wait for service. The TELLERGRAPH Teller Staffing Model is a PC-based computer application that determines branch staffing levels based on a statistical maximum customer wait time and other parameters that the bank specifies. The program graphically portrays staffing requirements throughout the day for each day of the week. These requirements are then shown against your current staffing and proposed staff schedule to help you balance the needs of customer service and effective staff utilization. User-specified service and activity standards can vary by location, with up to four service areas per branch. Graphic display of staffing and scheduling information.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Care home managers and workforce planners requiring a tool to assess resident dependency and plan safe staffing levels with evidence for compliance and audits	Audience Financial institutions and banks searching for a solution to manage their internal and customer operations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $10000 one-time payment Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information Fusion eCare Solutions Founded: 2010 United Kingdom fusioncare.co.uk/careCalc	Company Information Castle Creative Services Founded: 1981 United States www.castlecreative.com/tellergraph.htm
Alternatives Person Centred Software Connected Care Person Centred Software	Alternatives iStaff Staffing Software
RLDatix Workforce RLDatix	VeriBranch VeriPark
OneAdvanced Care Rostering OneAdvanced	Ur Timesheet
Home Care Studio easyLog	FlexShift FlexShift Software
QCS Quality Compliance Systems View All	BankOne E-QL Business Solutions View All
Categories Home Care Supported	Categories Banking Supported
	Show More Features Banking Features ATM Management Not Supported Compliance Tracking Supported Corporate Banking Supported Credit Card Management Not Supported Credit Union Not Supported Investment Banking Not Supported Multi-Branch Not Supported Online Banking Not Supported Private Banking Not Supported Retail Banking Not Supported Risk Management Not Supported Securities Management Not Supported Transaction Monitoring Not Supported
Integrations Stackpile Not Supported	Integrations Stackpile Supported View All 1 Integration
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