Audience

Financial institutions and banks searching for a solution to manage their internal and customer operations

About TellerGraph

For many years, TELLERGRAPH has been the reference standard of branch staffing tools. It has found a home in hundreds of financial institutions, as well as in the phone support and order departments several non-bank customers. It is suitable for use wherever customers wait for service. The TELLERGRAPH Teller Staffing Model is a PC-based computer application that determines branch staffing levels based on a statistical maximum customer wait time and other parameters that the bank specifies. The program graphically portrays staffing requirements throughout the day for each day of the week. These requirements are then shown against your current staffing and proposed staff schedule to help you balance the needs of customer service and effective staff utilization. User-specified service and activity standards can vary by location, with up to four service areas per branch. Graphic display of staffing and scheduling information.

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Pricing

Starting Price:
$10000 one-time payment

Integrations

See Integrations

Ratings/Reviews

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Company Information

Castle Creative Services
Founded: 1981
United States
www.castlecreative.com/tellergraph.htm

Videos and Screen Captures

TellerGraph Screenshot 1
TellerGraph Screenshot 1
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Product Details

Platforms Supported
Windows
Training
Documentation
In Person
Support
Phone Support
Online

TellerGraph Frequently Asked Questions

Q: What kinds of users and organization types does TellerGraph work with?
Q: What languages does TellerGraph support in their product?
Q: What kind of support options does TellerGraph offer?
Q: What other applications or services does TellerGraph integrate with?
Q: What type of training does TellerGraph provide?
Q: How much does TellerGraph cost?

TellerGraph Product Features

Banking

Compliance Tracking
Corporate Banking
ATM Management
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring