BankOneE-QL Business Solutions
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TellerGraphCastle Creative Services
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Related Products
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About
In a demanding market, it's essential to move faster than your competition to retain and expand your customer base. Your employees, whether they’re in a call center or at a teller window, play a key part in strengthening long-term customer relationships and in establishing new ones. Working with solutions partners who understand the requirements for business success in branch banking, We are creating tools to give your customer-facing staff the information they need to provide high-level service without having to learn complicated new software. By quickly delivering valuable information in a stable, secure, and easy-to-use environment, our solutions let your people focus on the customer, not on the software. EQL has developed full-fledged any branch banking (ABB) System for Co-Operative banks & credit societies. This ABB system works on both centralized core banking & distributed core banking scenarios which helps our customers in choosing the solution as per their budget.
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About
For many years, TELLERGRAPH has been the reference standard of branch staffing tools. It has found a home in hundreds of financial institutions, as well as in the phone support and order departments several non-bank customers. It is suitable for use wherever customers wait for service. The TELLERGRAPH Teller Staffing Model is a PC-based computer application that determines branch staffing levels based on a statistical maximum customer wait time and other parameters that the bank specifies. The program graphically portrays staffing requirements throughout the day for each day of the week. These requirements are then shown against your current staffing and proposed staff schedule to help you balance the needs of customer service and effective staff utilization. User-specified service and activity standards can vary by location, with up to four service areas per branch. Graphic display of staffing and scheduling information.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for a Banking software
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Audience
Financial institutions and banks searching for a solution to manage their internal and customer operations
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$10000 one-time payment
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationE-QL Business Solutions
Founded: 2001
India
www.eqlsoft.com/bank-finance-softwares.html
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Company InformationCastle Creative Services
Founded: 1981
United States
www.castlecreative.com/tellergraph.htm
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Alternatives |
Alternatives |
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Categories |
Categories |
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Banking Features
ATM Management
Supported
Compliance Tracking
Supported
Corporate Banking
Supported
Credit Card Management
Not Supported
Credit Union
Not Supported
Investment Banking
Not Supported
Multi-Branch
Supported
Online Banking
Not Supported
Private Banking
Not Supported
Retail Banking
Not Supported
Risk Management
Not Supported
Securities Management
Not Supported
Transaction Monitoring
Supported
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Banking Features
ATM Management
Not Supported
Compliance Tracking
Supported
Corporate Banking
Supported
Credit Card Management
Not Supported
Credit Union
Not Supported
Investment Banking
Not Supported
Multi-Branch
Not Supported
Online Banking
Not Supported
Private Banking
Not Supported
Retail Banking
Not Supported
Risk Management
Not Supported
Securities Management
Not Supported
Transaction Monitoring
Not Supported
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Integrations
Stackpile
Not Supported
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